Boylins Self Store Reviews 

106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful support, ensuring a quick and easy setup process for everyone. People also highlight the clean facilities, secure units, and very reasonable prices that offer great value for money. However, some people mentioned occasional challenges such as communication delays or concerns about rates for longer rentals. Consumers still appreciate the highly convenient locations and the flexibility of accessing their stored items safely throughout the week. Reviewers ultimately recommend the business for reliable and honest service consistently delivered by a dedicated team.

What people talk about most

Service

Consumers find service to be positive, highlighting a smooth, seamless, and reliable experience with clear... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Location

People report positive experiences with location, highlighting good easy access into the yard with wide roads... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and fair costs... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting stellar and fantastic support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley. Much better than having a standard storage unit! Rather than have to unload your van and push a troll... See more

Rated 5 out of 5 stars

Our 2nd time using Boylins self store at Gilroyd and highly recommend. The staff we have dealt with are friendly and helpful and containers are secure and good condition. Would definitely use them a... See more

Rated 5 out of 5 stars

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was... See more

Rated 5 out of 5 stars

Perfect communication from staff on all issues, quick and easy set up and allocation, of clean units, very reasonable prices in a tidy secure and accessible yard. Can't fault it. Just what I'm looking... See more


Company details

  1. Self storage facility

Written by the company

We focus on the commercial property and storage market, providing storage and small lock up/starter units for personal self-storage, young businesses starting out, or those who are experiencing growth and need that extra space.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(106)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Returning to the fold

Previously I rented at unit at their Barnsley site whilst preparing to move house. The unit perfectly suited our needs, and at the end of our rental period exiting both the site and the agreement was simple and straight forward. Once again I find myself in need of storage so the natural go-to guys was Boylin's Selfstore who were very accomodating and found me a unit at their Wakefield site that meets my requirements. As always the ladies on their reception were very helpful in sorting out my requirements.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Faultless

Faultless. Staff are both friendly and very good at their jobs. I’ve used other local storage since 2008 and switched to Boylins in 2023. Much better than the others in cost and service. It’s rare to find a business that is better AND cheaper.

10 December 2025
Unprompted review
Rated 4 out of 5 stars

So far so good!

I am new to using storage but so far this company have been great. There was an issue with payment (i was charged twice) then had to wait 5 days for refund hence 4 stars not 5 but other than that all good so far.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable storage company

Really easy storage company to deal with. Sigining up took a few minutes, easy access and very upfront and honest about the costs. The units are dry, i am using them and would reccommend this company to anyone looking for reliable storage.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, helpful staff, nothing too much trouble, the storage spaces offered are very competitive and secure very reassuring and available on the same day. Perfect!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

Definitely recommended. I have storage container at the Wakefield Road site in Barnsley.

Much better than having a standard storage unit! Rather than have to unload your van and push a trolley round a maze, you just drive right up to your container.

It was actually one of the cheapest places (and surprisingly cheaper than a smaller storage unit) and for the money it’s worth every penny. Fully secure site with 24 hour CCTV. Ideal really.

Container was like new when I got it, really clean and tidy.

Definitely recommended

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, the unit is in great condition and perfect for running my small gardening business from. Communication with the office is very easy and the rates are great.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process, got container within 2 hours of contacting, great location, just easy overall, would definitely recommend

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Good storage units

Good storage units, easy access location, good security and access hours. I’ve had 2 containers for around a year I would recommend.

18 September 2025
Unprompted review

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