5 star experience with BQ watches and dealing with David. He was incredibly patient and professional in answering all our many questions as we were buying a watch for my father. My father could not... See more
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Review summary
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I’m honestly lost for words — what a stunning Rolex! This was my first time buying such an expensive watch online, and Ben made the whole experience exceptional. He took his time with me, answere... See more
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Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we co... See more
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Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and de... See more
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Company details
- #1 of 127 best companies in Watch shop
- #1 of 6 best companies in Clock watch maker
- #1 of 202 best companies in Online marketplace
- #1 of 27 best companies in Watch Manufacturer
- #1 of 27 best companies in Watch repair shop
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 85 58 58 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 85 58 58
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
3k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The watch that I purchased from BQ…
The watch that I purchased from BQ arrived in immaculate condition just as it had been described to me. After making payment for the item it arrived just 24 hours later at my home.
5 May 2026
Reply from BQ Watches
Dear Brett,
Thank you for your 5-star review. I am delighted to hear your watch arrived in immaculate condition, exactly as described, and reached you within 24 hours of payment. We take great care with our descriptions, preparation and dispatch, so it is wonderful to know this came through in your experience.
If you ever need any assistance or have questions about your watch in the future, please do not hesitate to get in touch. Word of mouth means a great deal to us, so if friends or family are considering a timepiece, we would be grateful if you shared your experience of BQ Watches.
Warm regards,
BQ Watches
Third watch bought through BQ Watches…
Third watch bought through BQ Watches and still found the experience and service first class and would recommend them to anyone.
5 May 2026
Reply from BQ Watches
Dear Neil,
Thank you so much for the wonderful review and for returning to us for your third watch. Hearing that the experience and service have remained first class means a great deal to the whole team, and we truly value your loyalty and trust. We aim to make each purchase as smooth and enjoyable as the last, so your feedback is the best compliment we could receive.
If any friends or family are thinking about a watch, please do point them our way - we would be delighted to look after them as carefully as we have you.
We look forward to welcoming you again when the time is right.
Warm regards,
The BQ Watches Team
Darren was fantastic
Darren was fantastic. The process was very straight forward and I would highly recommend both Darren and BQ.
11 May 2026
Unprompted review
Reply from BQ Watches
Hi Ryan,
Thank you for your 5-star review. We are delighted to hear that Darren was fantastic and that everything felt straightforward. He takes real pride in looking after clients, and I will make sure your comments are passed on to him and the team. It means a great deal that you would recommend Darren and BQ Watches.
If any friends or family are thinking about buying, selling or servicing a watch, we would be pleased to help them with the same level of care. And of course, if there is anything else we can do for you in the future, please do get in touch.
Thanks again for choosing BQ Watches.
Received my IWC a few days ago
Received my IWC a few days ago. The watch is fantastic. Its a 2012 model but looks and performs like new. Thank you Claire for your impeccable customer service.
6 May 2026
Reply from BQ Watches
Dear Andrew,
Thank you so much for the wonderful review and for choosing BQ Watches for your IWC. We are thrilled to hear it arrived a few days ago and that your 2012 model looks and performs like new. Claire will be delighted with your kind words. I will make sure she sees them. We put a lot of care into preparing and checking our watches, so it is lovely to know that shines through.
If we can help with anything in future, please just let us know. And if any friends or family are looking for a watch, we would be grateful if you passed on your experience.
Our warm wishes
BQ Watches
Top service
I bought a pre-owned Omega from David at BQ watches and the service was exemplary. Would recommend
16 March 2026
Unprompted review
Reply from BQ Watches
Hi Tom,
Thank you for the 5-star review and your kind words. We are delighted to hear that buying a pre-owned Omega with David was an exemplary experience. David will be very pleased to read this. Enjoy your Omega - it is a wonderful choice. If you have any questions, need the bracelet adjusted, or would like advice on care and servicing, we are here for you. It means a great deal that you would recommend us; if friends or family are in the market for a watch or wish to sell one, please feel free to point them our way and we will take good care of them.
Thanks again for choosing BQ Watches.
Have bought a few watches there and…
Have bought a few watches there and they are great too do business with very helpful people and I will definitely be going back to them when I need a new watch
9 May 2026
Reply from BQ Watches
Dear Nelson,
Thank you for your loyal custom and for taking the time to share such a kind review. It means a great deal to hear you have bought a few watches from us and found our team helpful and easy to deal with. We work hard to make the experience straightforward and enjoyable, whether you are buying, selling or servicing. We look forward to welcoming you back when the time comes for your next watch. If any friends or family are considering a timepiece, please feel free to point them our way and we will take good care of them.
Warm regards,
BQ Watches
Reply from BQ Watches
Dear Nadim,
Thank you so much for the brilliant five-star review and your kind words about the BQ family. We are delighted to hear everything was straightforward and that the service hit the mark from start to finish. Feedback like yours makes a real difference to the team.
If friends or family are thinking about buying, selling or servicing a watch, we would be grateful if you passed on your experience and our details. We would be thrilled to help them as we did you. Whenever you need us again, please feel free to get in touch.
Our warm wishes to you and your family,
From Everyone at BQ Watches.
Dealing with Spencer has made the…
Dealing with Spencer has made the process very easy and the overall experience with BQ Watches has been fantastic
8 May 2026
Unprompted review
Reply from BQ Watches
Andrew,
Thank you for the lovely 5-star review. I am delighted to hear that Spencer made everything straightforward and that your experience with BQ Watches has been fantastic. We work hard to keep the process simple and transparent, and I will make sure Spencer sees your kind words. If there is anything else we can assist with in the future, please do let us know. Word of mouth means a great deal to us, so if you have friends or family thinking about buying, selling or servicing a watch, we would really appreciate you pointing them in our direction.
Many thanks for choosing BQ Watches.
Reply from BQ Watches
Terry,
Thank you for the five-star review. It is wonderful to hear that our customer service hit the mark and that delivery was prompt. We know how important clear communication and timing are when purchasing a timepiece, and your feedback genuinely makes our day. We are here if you need any further assistance - whether that is advice, sizing, servicing or simply a question about a model you have in mind.
If you are happy to recommend us to friends or family, we would be most grateful, as word of mouth helps others choose with confidence.
Thanks again for choosing BQ Watches, and we look forward to welcoming you back.
Highly recommended for any serious watch enthusiast !
I recently visited BQ Watches in Radlett to divest a Rolex GMT-Master II from my collection. From the initial inquiry to the final physical inspection, the team (specifically Darren) was professional, transparent, and efficient.
In a market where many dealers attempt to chip away at value, BQ stood by their word and offered a highly competitive, fair market price that reflected the true condition of my timepiece. The funds were transferred instantly, and the entire showroom experience was top-tier. As a collector with high standards for both service and valuation accuracy, I will certainly be returning to BQ for my future insurance valuations and collection management. Highly recommended for any serious watch enthusiast.
1 May 2026
Unprompted review
Reply from BQ Watches
Dear Najam,
Thank you for the superb 5 star review and for visiting our Radlett showroom to sell your Rolex GMT-Master II. I am delighted to hear Darren and the team made the process professional, transparent and efficient from first enquiry through to final inspection. It means a great deal that you felt the price reflected your watch's true condition and that the payment and showroom experience met your standards as a serious collector. We look forward to supporting you with future insurance valuations and collection management.
If friends or family are considering buying, selling or valuing a watch, we would be grateful if you pointed them our way.
Kind Regards
BQ Watches
Really pleasant experience dealing with…
Really pleasant experience dealing with the staff at BQ Watches. No hesitation in recommending them to others.
5 May 2026
Reply from BQ Watches
Dear Derek,
Thank you for your generous five-star review. It means a great deal to the whole team to hear that dealing with our staff was a pleasant experience. We work hard to make every visit straightforward and enjoyable, and your recommendation is truly appreciated. Should you need anything in future - servicing, valuations or just some friendly advice - please do not hesitate to get in touch.
If friends or family are thinking about a watch, we would be delighted to look after them with the same care.
Thanks again for choosing BQ Watches - we look forward to welcoming you back.
Just ordered a Tudor black
Just ordered a Tudor black
Hoping it arrives tomorrow for a gift
5 May 2026
Reply from BQ Watches
Hi Gail,
Thank you so much for the 5 star review and for choosing BQ Watches for your Tudor, a lovely gift. We appreciate you placing your order and understand how important timely delivery is for a present. If you need any help with delivery timings or have any questions, please get in touch with the team and we will assist right away. We hope it arrives in good time and that the recipient loves it. If you are happy with your experience, we would be delighted if you recommended us to friends and family who are into fine watches.
Thanks again for shopping with us.
Beautiful shop.
Beautiful shop.
We were offered hospitality and patiently shown a selection of quality watches by Jake.
These watches were beautifully presented and good value for money.
24 April 2026
Reply from BQ Watches
Dear Suzanne,
Thank you so much for your lovely review. We are delighted you enjoyed your visit and that Jake made you feel welcome, taking the time to show you a selection of quality watches. It is wonderful to hear you found the pieces beautifully presented and good value. I will share your kind words with Jake and the rest of the team. If you are in the area again, do feel free to pop in, we would be glad to assist.
If friends or family are considering a watch, we would be grateful if you pointed them our way.
Warm regards, BQ Watches.
Great buy
We recieved exceptional service from Nadia who was helpful and knowledgeable.
Our experience from arriving to departing was excellent.
Would happy recommend this company.
30 April 2026
Unprompted review
Reply from BQ Watches
Dear,
Thank you for your five star review. We are delighted to hear that Nadia looked after you so well and that your experience from arrival to departure was excellent. Your kind words will be shared with her and the team.
If there is anything more we can help with, whether it is a service, a valuation or finding your next watch, please do get in touch. We would also be grateful if you felt happy to recommend BQ Watches to friends and family. We look forward to welcoming you back when the time is right.
Warm regards,
BQ Watches
Had a really great experience at BQ…
Had a really great experience at BQ watches, the whole team were incredibly helpful and made the experience finding the perfect watch smooth and enjoyable. Huge thanks in particular to Colette who was exceptional - friendly, professional and knowledgable. Thanks so much to the whole team - I wouldn't hesitate to come back.
30 April 2026
Unprompted review
Reply from BQ Watches
Emma,
Thank you so much for your wonderful 5-star review. It is lovely to hear that your visit to BQ Watches was smooth and enjoyable, and that the whole team made a difference. Colette will be thrilled to read your kind words; she takes great pride in offering friendly, professional and knowledgeable service, and your feedback means a lot to her and to all of us.
We are so pleased you found the perfect watch and that you would not hesitate to return. If any friends or family are thinking about a watch, we would be delighted to look after them as well. We look forward to welcoming you back whenever you are ready.
Kind Regards,
BQ Watches
Rolex submariner purchase
Nadia and kaylie were amazing from start to finish. Very quick at replying to my messages regarding valuation for my watches to part-ex against a new model on there site.
Whole process went very smooth and will definitely return in the future and will recommend to others.
Love the new watch
Thansk agiain
10/10
29 April 2026
Unprompted review
Reply from BQ Watches
James,
Thank you for the brilliant 5-star review. It is wonderful to hear Nadia and Kaylie looked after you so well, with quick replies on your valuations and a smooth part-exchange towards your new Submariner. Knowing the whole process felt straightforward and that you love the watch makes our day. We are grateful for your intention to return, and we will be ready to help whenever you need us.
If any friends or family are thinking about buying, selling or part-exchanging, please do feel free to recommend us, and we would be delighted to assist them too.
Enjoy every moment with your new timepiece.
Ease of mind when selling.
Was a pleasure dealing with Nadia, she made the process of selling my watch, simple and easy. Two thing that when selling something expensive are hard to come by. Can't reccomend Nadia enough, thoroughly proffessional and a delight to deal with. Would happily use BQ again.
29 April 2026
Unprompted review
Reply from BQ Watches
Dear Mustapha,
Thank you for sharing such a lovely review. We are delighted to hear Nadia made the process simple and easy, giving you peace of mind when selling something so valuable. I will be sure to pass on your praise to her.
Your confidence in BQ Watches means a great deal, and we would be glad to help again whenever you need us. If any friends or family are considering selling or buying a watch, please feel free to recommend us and we will take great care of them.
Thanks again for choosing BQ Watches. Warm regards, BQ Watches.
Professional & Efficient
Very professional and efficient.
David was friendly and knew what he was talking about.
Lovely watch too.
Would recommend.
28 April 2026
Unprompted review
Reply from BQ Watches
Hi Charlie,
Thank you for taking the time to leave such a lovely review. I am delighted to hear you found the service professional and efficient, and that your new watch has hit the mark.David will be chuffed to know his knowledge and friendly approach made a difference. I will make sure your kind words reach him.
If you ever need anything, from a bracelet adjustment to advice on care or future pieces, we are only a call or visit away.
Should friends or family be looking for a watch or a valuation, please do point them our way. We would be very happy to look after them.
Kind Regards,
BQ Watches.
Best in class
Excellent communication. Very professional and high end boutique. Will buy again and as an avid collector found Collette knowledgable and focussed. 5 stars!
28 April 2026
Reply from BQ Watches
Dear PN,
Thank you so much for the glowing 5-star review. We are delighted you enjoyed the communication and found our high-end boutique professional. Collette will be thrilled to hear your kind words; she takes great pride in supporting avid collectors.
It is wonderful to know you would buy again, and we look forward to welcoming you back whenever you are ready. If any friends or family are considering a watch, we would be grateful if you pointed them our way and we will be sure to look after them.
Thanks again for choosing BQ Watches and for sharing your experience.
Working with Nadia to craft a deal …
Working with Nadia to craft a deal involving a part exchange to achieve the watch I was looking for, extremely helpful and professional
28 April 2026
Unprompted review
Reply from BQ Watches
Hi David,
Thank you for the 5-star review. We are delighted Nadia and Ilda could work with you to craft a deal and part-exchange that secured the watch you were looking for. She will be so pleased to hear your comments about her helpful and professional service. If there is anything else you need - advice, sizing, servicing or a future trade - we are only a call away. Enjoy your new watch.
If you are happy to, please do recommend us to friends or family who may be thinking about buying, selling or part-exchanging. Personal recommendations mean a lot to us.
Thanks again for choosing BQ Watches.
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