5 star experience with BQ watches and dealing with David. He was incredibly patient and professional in answering all our many questions as we were buying a watch for my father. My father could not... See more
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Review summary
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Reviews shaping this summary
I’m honestly lost for words — what a stunning Rolex! This was my first time buying such an expensive watch online, and Ben made the whole experience exceptional. He took his time with me, answere... See more
Company replied
Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we co... See more
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Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and de... See more
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Company details
- #1 of 127 best companies in Watch shop
- #1 of 6 best companies in Clock watch maker
- #1 of 202 best companies in Online marketplace
- #1 of 27 best companies in Watch Manufacturer
- #1 of 27 best companies in Watch repair shop
About BQ Watches
Written by the company
⚠️ Beware of impersonators: Our only official website is https://www.bqwatches.com
. We are not associated with any other domain, including websites such as bqwatchesuk.com or bqwatch.shop. If you believe you were misled by a fake site, please contact us directly at 01923 85 58 58 and report it to the NCSC.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
BQ Watches is a market leader in buying and selling some of the finest luxury watches in the world, and we have over 30 years’ experience in the watch, retail and jewellery industries.
All of the watches that we sell are in pristine condition, and they are always boxed with all relevant paperwork and come with a 24-month guarantee.
BQ Watches hold continuous stock of all popular Rolex watch models, including the Datejust, Date, Day-Date, Submariner, GMT-Master, Explorer, Milgauss, Daytona and Yacht-Master ranges in a variety of materials, such as stainless steel, gold or platinum.
While we specialise in pre-owned Rolex watches, we also trade Breitling, Cartier, Hublot, Omega and any other high-quality luxury watch brands.
We don’t just sell watches, however, as we are proud to provide a wide range of services for both consumers and luxury watch traders. We not only have the benefit of decades in the industry, but we can offer numerous supplementary services, such as watch repairs, servicing, refurbishing and dial changes. We also supply and fit diamond dials and bezels at very competitive trade prices. Please feel free to phone us and make an appointment to visit us in our showroom in Radlett, Hertfordshire.
Discover the difference with BQ Watches
Written by the company
- Our promise to you
- At BQ Watches, we are committed to providing our customers with the highest standards of respect, care and service.
Contact info
74-76 Watling Street, WD7 7NP, Radlett, United Kingdom
- 01923 85 58 58
- info@bqwatches.com
- bqwatches.com
5.0
Excellent
3k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
I have bought and sold three times with BQ now and they are consistently great.
Expert, friendly and fair.
I highly recommend.
10 April 2026
Reply from BQ Watches
Dear Carl,
Thank you so much for your continued custom and for taking the time to leave such a positive review.
We're delighted to hear that you've had consistently great experiences buying and selling with BQ Watches. It's always our aim to be expert, friendly and fair, so your feedback is very rewarding.
We truly appreciate your recommendation. If you know any friends or family who might be interested in our services, please do feel free to pass our details along.
Thank you again, Carl. We look forward to assisting you in the future.
Kind Regards,
BQ Watches
Efficient
As ever, BQ were able to assist me. The lovely Ilda greeted me with a smile and took my watch to the on-site watchmaker who dealt with my very small issue quickly and efficiently.
What an asset to have locally, thank you!
10 April 2026
Unprompted review
Reply from BQ Watches
Dear Ms. Galloway,
Thank you so much for your kind review. We are delighted to hear that you had another positive experience with BQ Watches.
Ilda is indeed a valued member of our team, and we're so pleased she was able to assist you efficiently. Our on-site watchmakers are dedicated to providing prompt and effective solutions, even for the smallest of issues.
It's wonderful to know that you appreciate having us locally. We aim to provide a helpful and friendly service to all our customers. If you know anyone else who might benefit from our services, please do feel free to recommend us to friends and family. We look forward to seeing you again soon.
Kind Regards,
BQ Watches
Excellent selling experience with Nadia
Excellent selling experience with Nadia, very easy to arrange an appointment, with the options to sell clearly explained so that we could make the right decision for our circumstances. Felt that we could trust the process and what we were being told, with no games being played to re-trade on anything - transparent throughout. Will certainly come to see BQ again and give Nadia a call if we look to sell again, or even to buy!
10 April 2026
Unprompted review
Reply from BQ Watches
Dear David,
Thank you so much for taking the time to share your positive experience with Nadia and BQ Watches. We're delighted to hear that you found the selling process straightforward and transparent, and that Nadia's clear explanations helped you make the right decision.
Building trust with our clients is paramount, and we're pleased that you felt confident in our approach. We truly value your intention to return to BQ Watches, whether to sell or perhaps to purchase in the future.
If you have friends or family who might appreciate our services, please don't hesitate to recommend us. We look forward to welcoming you back again soon.
Kind Regards
BQ Watches
SUPERB EXPERIENCE
From start to finish a really good experience with BQ Watches. If you are selling your watch through a S.O.R
platform you need to use people like BQ who are professional and well funded.
10 April 2026
Unprompted review
Reply from BQ Watches
Dear Neil,
Thank you so much for taking the time to share your positive experience with BQ Watches. We're delighted to hear that you found our service to be professional and effective, particularly regarding our sale or return platform. It's always rewarding to know that our approach meets the needs of our clients.
We greatly appreciate your kind words and are thrilled that you had a superb experience with us from start to finish.
If you know anyone else who might benefit from our services, please don't hesitate to recommend us to friends and family. We value your support.
Kind Regards
BQ Watches
Thank you Nadia
Thank you Nadia, from start to finish made the experience of selling my Rolex easy , quick & professional.
10 April 2026
Unprompted review
Reply from BQ Watches
Dear Brendan,
Thank you for taking the time to leave your wonderful review. We're thrilled to hear that Nadia made the experience easy, quick and professional for you throughout the process of selling your Rolex. Your kind words will certainly be passed on to her. We would be grateful if you could share your positive experience with friends and family who may also be looking to sell or trade in their timepieces. We'll do our best to provide them with the same level of service you enjoyed.
Thank you once again, Brendan.
Kind regards,
The BQ Watches Team
Amazing service always the best for…
Amazing service always the best for repairs and sales
10 April 2026
Unprompted review
Reply from BQ Watches
Dear Katie,
Thank you so much for your kind review! We're delighted to hear that you consistently receive amazing service from BQ Watches, both for repairs and sales. It's always our aim to provide the very best experience for our customers.
We truly appreciate your continued support. If you know any friends or family who might also appreciate our services, please don't hesitate to recommend us. We would be thrilled to welcome them to the BQ Watches family.
Thank you again for taking the time to share your positive experience.
Kind regards,
The BQ Watches Team
Effortless
Effortless, professional, great communication, prompt payment. What a great service BQ watches provide, made selling by Breitling easy and stress free. I would sell and even purchase from them in the future having seen the level of detail they go to when making sure its of the highest quality.
7 April 2026
Unprompted review
Reply from BQ Watches
Dear Neil,
Thank you so much for taking the time to share your positive experience with BQ Watches. We're delighted to hear that you found the process of selling your Breitling to be effortless and stress-free, and that you were impressed with our communication and prompt payment.
It's wonderful to know that you appreciate the high standards we maintain when assessing the quality of timepieces. We aim to provide a professional and reliable service for all our customers, whether they are buying or selling.
We truly value your recommendation and would be thrilled to assist any of your friends or family with their watch-related needs in the future.
Kind Regards,
BQ Watches
First Class Service
Excellent experience with BQ Watches from start to finish. The whole process was smooth, transparent, and exactly as promised. Ben was fantastic to deal with as he was professional, responsive, and delivered on everything he said he would. Really pleased with the watch and the service. Wouldn’t hesitate to recommend and will definitely use them again.
8 April 2026
Unprompted review
Reply from BQ Watches
Dear Ross,
Thank you so much for taking the time to share your wonderful experience with BQ Watches. We're delighted to hear that you found the entire process smooth and transparent, and that Ben provided you with a first-class service.
We truly appreciate your kind words regarding the watch and the overall experience. It's fantastic to know that you're pleased with your purchase and the service you received.
We always aim to deliver on our promises, and we're thrilled that we met your expectations. Should you know anyone else who might appreciate our services, please don't hesitate to recommend us to friends and family. We look forward to assisting you again in the future.
Kind Regards,
BQ Watches
Great service and really easy to deal…
Great service and really easy to deal with, thank you.
8 April 2026
Reply from BQ Watches
Dear Tom,
Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a positive experience with BQ Watches and found our service helpful.
We really do appreciate your kind words. Our team always aims to make the process as smooth and straightforward as possible for our customers.
If you know anyone else who might be interested in our services, please do feel free to recommend us to your friends and family. We would be thrilled to assist them too.
Thanks again, Tom.
Kind Regards,
BQ Watches
Highly recommended
I recently sold a collection of high-end branded watches to BQ Watches, and the whole experience was absolutely first-class from start to finish.
A special mention has to go to Claire, who handled everything with professionalism, efficiency, and genuine care. From the initial enquiry right through to finalising the deal, she made the process completely seamless. Communication was clear and prompt, and I always felt confident I was in safe hands.
What really stood out was how smoothly Claire managed to get the deal over the line—even on a more complex transaction involving vintage time piece. Her knowledge of luxury watches and the market was obvious, and she worked hard to ensure a fair and competitive offer.
If you’re looking to sell premium watches and want a hassle-free, trustworthy experience, I couldn’t recommend BQ Watches enough. With people like Claire on the team, you know you’re getting top-tier service.
9 April 2026
Reply from BQ Watches
Dear Logan,
Thank you so much for your wonderful review. We are thrilled to hear about your first-class experience selling your collection of high-end watches to BQ Watches.
We are especially pleased that Claire's professionalism, efficiency, and care stood out to you. She is a valued member of our team, and it's fantastic to know her expertise in luxury watches and the market ensured you received a fair and competitive offer. We aim to make every transaction seamless and trustworthy, so your feedback is truly appreciated.
We are delighted you would recommend BQ Watches and hope you will encourage any friends or family looking to sell premium watches to get in touch.
Kind Regards,
BQ Watches
Justin was so professional and…
Justin was so professional and friendly, replaced my watch battery and wound to the right date and time, also very efficient
9 April 2026
Unprompted review
Reply from BQ Watches
Dear Ryan,
Thank you so much for your kind words! I'm delighted to hear that Justin provided such excellent service when replacing your watch battery. We really appreciate you taking the time to leave us such a positive review.
It's always our aim to provide an efficient and friendly experience, and it's rewarding to know that Justin was able to assist you so well with setting the date and time.
If you have any friends or family who might appreciate our services, please don't hesitate to recommend us. We would be thrilled to assist them too.
Thank you again for your custom.
Kind Regards,
BQ Watches
Fast and efficient.
9 April 2026
Reply from BQ Watches
Dear Mr Mallaby,
Thank you for taking the time to leave us such a positive review! We're so pleased to hear you found our service fast and efficient. At BQ Watches, we always aim to provide a seamless and satisfying experience for our customers.
We really appreciate your feedback. If you were happy with your experience, we would be grateful if you would consider recommending us to your friends or family who might be interested in our services.
Thank you again for your kind words. We value your custom.
Kind Regards,
BQ Watches
Excellent Service!
BQ watches have been excellent
Great communication, quick turnaround and a really slick service from beginning to end
Big thanks
8 April 2026
Reply from BQ Watches
Dear Abbey,
Thank you so much for your kind words! We're delighted to hear that you experienced excellent service from BQ Watches. It's wonderful to know that you appreciated our communication, quick turnaround, and the overall smoothness of the process.
We really appreciate you taking the time to share your positive experience. Our team works hard to ensure every customer feels valued and receives the best possible service.
If you know anyone else who might appreciate our services, please don't hesitate to recommend us to friends and family. We'd be thrilled to assist them too!
Kind Regards,
BQ Watches
Kind regards,
BQ Watches
First class service
First class service, a nice and easy part exchange transaction for my grail!❤️
1 April 2026
Reply from BQ Watches
Dear Gurjit,
Thank you so much for your kind words! We are delighted to hear you received first class service from BQ Watches, and that you found the part exchange process nice and easy.
We are thrilled we could help you acquire your grail watch - that's what we're here for. It's always a pleasure to help a fellow enthusiast.
We really appreciate your positive feedback. If you have any friends or family who might be interested in our services, please do not hesitate to recommend us. We would be more than happy to assist them.
Kind regards,
BQ Watches
One of the best buying experiences I…
One of the best buying experiences I have had in my life
Spencer and David were so accommodating and showed me around and invited me to their networking event
Will be telling all of my friends and colleagues of BQ watches
8 April 2026
Unprompted review
Reply from BQ Watches
Paul,
Thank you for your generous 5-star review. We are delighted to hear this ranks among your best buying experiences. Spencer and David will be thrilled to know their welcome and showing you around made a difference, and we are pleased you enjoyed the networking event.
Word of mouth means a great deal to us at BQ Watches; if any friends or family are considering a watch, we would be delighted to look after them. If you ever need advice, sizing or further assistance, please get in touch.
We look forward to seeing you again and truly appreciate you sharing your experience with your friends and colleagues.
Kind Regards,
BQ Watches
Great watches and customer service.Very…
Great watches and customer service.Very happy with my purchase.
8 April 2026
Reply from BQ Watches
Dear Guiliano,
Thank you for your five star review. It is wonderful to hear that both the watch and the service hit the mark, and that you are very happy with your purchase. We take great care with every piece and every conversation, so your feedback means a lot to the whole team.
Enjoy your watch, and do not hesitate to get in touch if you would like any advice on care, resizing or future additions to your collection.
If you have friends or family thinking about a quality pre-owned timepiece, we would be delighted if you pointed them our way.
Warm regards, BQ Watches.
BQ Watches are my favourite watch store.
BQ Watches are a favourite boutique for me. I would recommend them for buying and selling watches.
My sincere thanks to Kaylie and Nadia for my watch sale today. All the best for you and your team. Rejwan
8 April 2026
Unprompted review
Reply from BQ Watches
Dear Rejwan,
Thank you for your wonderful review and the five-star rating. We're chuffed to hear that BQ Watches is your go-to boutique for buying and selling watches.
Seeing your appreciation for Kaylie and Nadia is a delight. They, along with the rest of our team, aim to make every customer interaction memorable. We're glad your experience with us was a positive one!
We look forward to offering the same outstanding service to your friends and family should you kindly recommend us to them.
Warm wishes,
[Your Name]
Senior Member of Staff, BQ Watches
Kayleigh fantastic!
Purchased a 2026 Submariner and the service and experience didn’t disappoint. Thank you!
8 April 2026
Reply from BQ Watches
Dear DP,
Thank you for your glowing five-star review!
We're thrilled to hear that your experience purchasing the 2026 Submariner from us met your expectations. Kayleigh will be particularly pleased to know she made a positive impact on your buying journey!
If you're pleased with your BQ Watches experience, we hope you might consider recommending us to your friends and family. We assure you we'll treat them with the same level of care and professionalism as we did with you.
Thanks again for your kind words and support, and we look forward to serving you again in the future.
Warm Regards,
The BQ Watches Team
Went in today with £200k of watches on…
Went in today with £200k of watches on consignment and was incredibly impressed. With that value, you want to feel reassured and I was. It’s the most impressive setup I’ve ever seen. Security is like a Swiss bank vault, and they have clearly invested a huge amount into the setup with a lab team, repairing specialists, a huge stock and beautiful offices. And the team was so friendly and welcoming, impressed me enough to take the time to get on here and write a review.
7 April 2026
Unprompted review
Reply from BQ Watches
Dear Peter,
Thank you so much for your wonderful review. We're delighted to hear that you were so impressed with our setup and felt reassured entrusting your valued watches to us. We have indeed invested heavily in creating a secure and welcoming environment, and it's gratifying to know that this was evident during your visit.
Our team always aims to provide a friendly and professional service, and we're thrilled that their welcome made such a positive impression on you.
We truly appreciate you taking the time to share your experience. If you know anyone else who might benefit from our services, please don't hesitate to recommend us to friends or family. We look forward to seeing you again soon.
Kind Regards,
BQ Watches
Great experience at BQ watches
Great experience at BQ watches. Wasn’t exactly sure on which watch I wanted. What I was most impressed with was that it wasn’t anything about the value of the watches but what watch was best for me.
So thank you Nadia for your professionalism and advice.
On collecting the watch the professionalism continued with Clare who explained everything about the watch and the ongoing support if I required it. So thank you Clare and Nadia you made the process very easy.
7 April 2026
Reply from BQ Watches
Dear Michael,
Thank you so much for your kind words and for taking the time to share your positive experience with BQ Watches.
We are delighted to hear that Nadia and Clare provided you with such exceptional service. We always aim to ensure our customers find the perfect watch for their needs, and it’s wonderful to know that their expertise and guidance were so helpful to you. We'll be sure to pass on your appreciation to them both.
We are thrilled that you are happy with your purchase and our after-sales support. If you have any friends or family who might appreciate the BQ Watches experience, please do not hesitate to recommend us. We would be delighted to assist them too.
Kind Regards,
BQ Watches
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