Double ordered one item, was picked up on and corrected. Delivery prompt and smooth despite my living at the top of a narrow track.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Well located. Easy to park. Able to chose what I wanted and order from my sofa at a good price. Great reception on arrival and redirected to click and collect pickup section where two very helpful cha... See more
Company replied
Delivery is stated as being within two working days. Only two of the three jumbo bags of mot were delivered on the day arranged and the third still didn’t arrive the following morning as promised leav... See more
Company replied
Choosing the appropriate internal doors for my house was made easy by the clear and extensive online catalogue. When I had a query regarding delivery this was responded to quickly and in a very perso... See more
Company replied
Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Woodmead Road, EX13 5PJ, Axminster, Devon, United Kingdom
- 01297 33146
4.4
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service provided by the staff at…
Great service provided by the staff at the Axminster Branch.
21 April 2020
Unprompted review
Excellent service
Excellent service at such a difficult time. Very many thanks
20 April 2020
Unprompted review
Very efficient
17 April 2020
Unprompted review
I think the staff at the Axminster…
I think the staff at the Axminster branch are really helpful all the time, especially over the last 2 weeks since the corona virus they has been very helpful in this stressful time a big thankyou
12 April 2020
Unprompted review
I'm sure it would have been fine if my…
I'm sure it would have been fine if my order had arrived. Had a phone call on the monday to say it would be delivered the end of the week ofr beginning of next. Still waiting the following thursday.. a simple call to say it want arriving g or theres a problem would have courteous.
9 April 2020
Unprompted review
Reply from Bradfords - Axminster BBS
It is expected of us to offer this level of service and I can only apologies to you for this poor showing of it. Thank you for leaving a review.
Came quicker than expected
Came quicker than expected, will be using this service again.
7 April 2020
Unprompted review
Easy online ordering and helpful…
Easy online ordering and helpful delivery driver. Slight delay due to corona situ but to be expected!
5 April 2020
Unprompted review
V good service
29 March 2020
Unprompted review
Reply from Bradfords - Axminster BBS
Thank you for sharing this Abigail
Order delivered in full and on time
Order delivered in full and on time - all good!
28 March 2020
Unprompted review
Reply from Bradfords - Axminster BBS
Good to hear, thank you for leaving a review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.