Great product and delivery. Driver was very peasant and accommodating, dropping the dumpy bags exactly where I wanted them
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See what reviewers are saying
First time using this company so didn't know what to expect. Sometimes small-time DIYers feel like nuisances at big trade depots, but not at Bradfords. Staff at the depot couldn't have been more helpf... See more
Company replied
My first purchase (online) was made because their prices are better than the competition. But their service also puts them apart. They call me to confirm the orders, and tell me when they can deliver... See more
Company replied
Friendly, helpful staff once Id called them but my order hadn't been processed properly due to "computer glitch" and I would have had to wait longer for delivery if hadn't called the store. All deli... See more
Company replied
Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Eastwood Park, TR10 8LA, Penryn, Cornwall, United Kingdom
- 01326 373710
4.9
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Good local supplier
Excellent price and no fee delivery over a certain amount that other suppliers still charge for. Very competitive prices will look firstly at Bradfords for all future DIY materials.
9 April 2023
Excellent service
31 March 2023
Reply from Bradfords - Penryn BBS
Good Morning Alison
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Penryn BBS
Good Evening Mr Denmead
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience and found our Penryn Staff to be helpful and welcoming
Thank you for your kind words this will be passed onto the branch,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Penryn BBS
Good Evening Mr Maclean
Thank you for taking the time to leave us a review.
I am happy to hear that you received a high level of customer service from our Penryn branch
Thank you for your feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Great service as ever...
Easy to order, delivered right into my property. Have used Bradfords several times, very reliable with great quality products
21 March 2023
Reply from Bradfords - Penryn BBS
Hi Rick,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Excellent service and helpful, friendly staff
Whenever I deal with Bradfords I get excellent customer service, a good range of products, I can guarantee accurate delivery for my clients and plan my work without delays. There have been excellent deals on offer too.
14 March 2023
Reply from Bradfords - Penryn BBS
Good Evening Mr House
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn branch,
Thank you for your feedback I happy to hear that you have received excellent customer service with all your orders placed with the branch,
This has been passed onto all involved with your orders,
We look forward to seeing you again soon,
Kind Regards,
Katie
Very accommodating at the branch could…
Very accommodating at the branch could not help me enough and delivered my products at short notice and kept me informed of delivery. On delivery stacked the wood out of site neatly. Great service above my expectations
3 March 2023
Reply from Bradfords - Penryn BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Reply from Bradfords - Penryn BBS
Good Afternoon Mr Doble
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Penryn branch and where happy with the ordering process from placing your order to delivery.
Thanks you for your kind words and feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good product and reasonably priced
5 January 2023
Reply from Bradfords - Penryn BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Just bought a 5.1 length of 9x1 from my…
Just bought a 5.1 length of 9x1 from my local branch £78. Disgusting price. Won't be using them again ever..
3 January 2023
Unprompted review
Reply from Bradfords - Penryn BBS
Good Afternoon Mr Bettison
Thank you for taking the time to leave us a review.
I am sorry to hear that you are unhappy with the timber you have purchased today.
This feedback has been passed onto the Branch concerned,
Kind Regards,
Katie
15 items ordered
15 items ordered. 15 items delivered in very good time and in good condition. Couldn't have received a better service. Thanks
26 November 2022
Reply from Bradfords - Penryn BBS
Good Evening Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service received from our Penryn Branch, your feedback will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Good all round service.
Good price, easy to find and order products and free delivery with a helpful driver.......what's not to like?
26 November 2022
Reply from Bradfords - Penryn BBS
Hi Graham,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
A supplier you can trust
You can always judge a supplier by the way they handle any problems and the guys at Penryn were all over it. Sorted out a replacement within 24 hours. Excellent communication and customer service. Highly recommended branch.
8 November 2022
Reply from Bradfords - Penryn BBS
Hi Rob
Thank you for taking the time to update your review.
I am glad we were able to sort this out for you in a timely fashion
Look forward to seeing you soon.
Kind Regards,
Joe.
Reply from Bradfords - Penryn BBS
Hi SB
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Best Price!!!
11 October 2022
Reply from Bradfords - Penryn BBS
Hi Richard,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Always great service
Always great service. Recommend this branch to all in Falmouth area.
9 September 2022
Reply from Bradfords - Penryn BBS
Good Afternoon Lainey
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a great service from our Penryn branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Penryn BBS
Hi Lindsay,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Penryn BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Excellent Service and Delivery
First time ordering on line and a minor problem with my online order number but the Penryn staff sorted it immediately, no problems. Price was initially similar to competitors but then with 10% off discount and free delivery they couldn't be beaten. Excellent service and delivery. Will definitely be using them again.
20 July 2022
Reply from Bradfords - Penryn BBS
Hi Alan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Roofing Undercloak Board
I needed some roofing undercloak. Product was in stock and top quality, and the staff very friendly and helpful.
The price was very good to so defo 5 stars!
17 July 2022
Reply from Bradfords - Penryn BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
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