Great product and delivery. Driver was very peasant and accommodating, dropping the dumpy bags exactly where I wanted them
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First time using this company so didn't know what to expect. Sometimes small-time DIYers feel like nuisances at big trade depots, but not at Bradfords. Staff at the depot couldn't have been more helpf... See more
Company replied
My first purchase (online) was made because their prices are better than the competition. But their service also puts them apart. They call me to confirm the orders, and tell me when they can deliver... See more
Company replied
Friendly, helpful staff once Id called them but my order hadn't been processed properly due to "computer glitch" and I would have had to wait longer for delivery if hadn't called the store. All deli... See more
Company replied
Company details
- #37 of 53 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #18 of 18 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Eastwood Park, TR10 8LA, Penryn, Cornwall, United Kingdom
- 01326 373710
4.9
Excellent
104 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Reply from Bradfords - Penryn BBS
Hi Dave,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Penryn BBS
Hi Kiel,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received from your delivery driver.
We hope to see you again soon!
Kind Regards,
Charlotte
Great service at local outlet.
Great service at local outlet.
Slight delay in HQ website getting the order passed to depot but depot chased it up and I was able to collect in a couple of hours. Very good friendly service is standard at Penryn.
30 January 2022
Reply from Bradfords - Penryn BBS
Hi James,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Penryn.
We hope to see you again soon!
Kind Regards,
Charlotte
Good service and speedy delivery.
7 November 2021
Reply from Bradfords - Penryn BBS
Hi,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service
Great service. Really accommodating when I got my order wrong and corrected it swiftly.
Many thanks Bradfords Penryn 😀
9 October 2021
Reply from Bradfords - Penryn BBS
Hi Karen,
Thank you for taking the time to leave us a review.
I am really pleased to hear how accommodating our Penryn branch was. Mistakes happen and I am glad they were able to correct it for you.
If there is anything else we can do for you please email Ecommerce@bradfords.co.uk
We hope to see you again soon!
Many Thanks
Megan
Garden renovation
Have been using Bradfords for the last year while I renovate my garden, service, price, fast delivery are just a few reasons why I will always use them for building materials or sleepers. Great service
23 September 2021
Reply from Bradfords - Penryn BBS
Hi Mr Spear,
Thank you for taking the time to leave us a review!
I am pleased to see that you have had a positive experience and that we have been able to help you with your garden renovation.
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent friendly service
Excellent friendly service, well organised, Covid compliant, and happy to return unused items without restocking charge, well done Bradfords.
25 July 2021
The service I got was very good…
The service I got was very good including the delivery of my materials.
13 May 2021
Good service
Good service. Different gravel delivered to that shown and purchased via the website, but they willingly exchanged for the desired product, paying the price difference but no additional delivery charge. 2x2 wood wss not in stock so delivered 3x2 for the same price.
10 May 2021
I found the staff very amenable and the…
I found the staff very amenable and the products first class.
9 March 2021
Easy ordering process
Easy ordering process , great communication confirming delivery . Very helpful delivery man . Many thanks will use again
3 July 2020
Unprompted review
Very helpful courteous customer service…
Very helpful courteous customer service - good price And swift delivery - very impressed with Bradfords
23 June 2020
Unprompted review
Small order for blocks.
Bradfords called me when they said they would, and delivered the order when then they said they would.
Under promised and over delivered!
18 June 2020
Unprompted review
Reply from Bradfords - Penryn BBS
This sounds perfect Paul, thank you very much! Glad you got what you needed when you expected it
Quick and easy click and collect
13 June 2020
Unprompted review
Really good customer service
9 June 2020
Unprompted review
Very friendly and positive staff …
Very friendly and positive staff driver extremely helpful
4 June 2020
Unprompted review
Brilliant Service
Another repetition of excellent service,good phone support, good advice and smart helpful delivery driver. Brilliant Service
3 June 2020
Unprompted review
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