Website easy to use, I found the product I wanted and ordered it without any issue. Payment wasn't a problem, confirmation of order was quickly received. I received a text regarding delivery date and... See more
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Just moved to Falmouth and had never come across Bradfords. Free delivery of some loft insulation (over £150 order that came the next day. Wanted to return one roll as unused. Near instant reply t... See more
Easy to order on the website. Always followed up by a call from the branch with a delivery date, which is followed up by confirmation of likely delivery time. Particularly mention to your staff at Pe... See more
Company replied
Friendly, helpful staff once Id called them but my order hadn't been processed properly due to "computer glitch" and I would have had to wait longer for delivery if hadn't called the store. All deli... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Eastwood Park, TR10 8LA, Penryn, Cornwall, United Kingdom
- 01326 373710
4.9
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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15 items ordered
15 items ordered. 15 items delivered in very good time and in good condition. Couldn't have received a better service. Thanks
26 November 2022
Reply from Bradfords - Penryn BBS
Good Evening Andrew
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service received from our Penryn Branch, your feedback will be passed on to all involved with your order.
We hope to see you again soon.
Kind Regards,
Katie
Good all round service.
Good price, easy to find and order products and free delivery with a helpful driver.......what's not to like?
26 November 2022
Reply from Bradfords - Penryn BBS
Hi Graham,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
A supplier you can trust
You can always judge a supplier by the way they handle any problems and the guys at Penryn were all over it. Sorted out a replacement within 24 hours. Excellent communication and customer service. Highly recommended branch.
8 November 2022
Reply from Bradfords - Penryn BBS
Hi Rob
Thank you for taking the time to update your review.
I am glad we were able to sort this out for you in a timely fashion
Look forward to seeing you soon.
Kind Regards,
Joe.
Reply from Bradfords - Penryn BBS
Hi SB
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Best Price!!!
11 October 2022
Reply from Bradfords - Penryn BBS
Hi Richard,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Always great service
Always great service. Recommend this branch to all in Falmouth area.
9 September 2022
Reply from Bradfords - Penryn BBS
Good Afternoon Lainey
Thank you for taking the time to leave us a review.
I am pleased to see that you have received a great service from our Penryn branch, this will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Penryn BBS
Hi Lindsay,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Penryn BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Excellent Service and Delivery
First time ordering on line and a minor problem with my online order number but the Penryn staff sorted it immediately, no problems. Price was initially similar to competitors but then with 10% off discount and free delivery they couldn't be beaten. Excellent service and delivery. Will definitely be using them again.
20 July 2022
Reply from Bradfords - Penryn BBS
Hi Alan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Roofing Undercloak Board
I needed some roofing undercloak. Product was in stock and top quality, and the staff very friendly and helpful.
The price was very good to so defo 5 stars!
17 July 2022
Reply from Bradfords - Penryn BBS
Hi Mike,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Penryn BBS
Hi Dave,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Reply from Bradfords - Penryn BBS
Hi Kiel,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that you are more than happy with the service that you received from your delivery driver.
We hope to see you again soon!
Kind Regards,
Charlotte
Great service at local outlet.
Great service at local outlet.
Slight delay in HQ website getting the order passed to depot but depot chased it up and I was able to collect in a couple of hours. Very good friendly service is standard at Penryn.
30 January 2022
Reply from Bradfords - Penryn BBS
Hi James,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and our team in Penryn.
We hope to see you again soon!
Kind Regards,
Charlotte
Good service and speedy delivery.
7 November 2021
Reply from Bradfords - Penryn BBS
Hi,
Thank you for taking the time to leave a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Great service
Great service. Really accommodating when I got my order wrong and corrected it swiftly.
Many thanks Bradfords Penryn 😀
9 October 2021
Reply from Bradfords - Penryn BBS
Hi Karen,
Thank you for taking the time to leave us a review.
I am really pleased to hear how accommodating our Penryn branch was. Mistakes happen and I am glad they were able to correct it for you.
If there is anything else we can do for you please email Ecommerce@bradfords.co.uk
We hope to see you again soon!
Many Thanks
Megan
Garden renovation
Have been using Bradfords for the last year while I renovate my garden, service, price, fast delivery are just a few reasons why I will always use them for building materials or sleepers. Great service
23 September 2021
Reply from Bradfords - Penryn BBS
Hi Mr Spear,
Thank you for taking the time to leave us a review!
I am pleased to see that you have had a positive experience and that we have been able to help you with your garden renovation.
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent friendly service
Excellent friendly service, well organised, Covid compliant, and happy to return unused items without restocking charge, well done Bradfords.
25 July 2021
The service I got was very good…
The service I got was very good including the delivery of my materials.
13 May 2021
Good service
Good service. Different gravel delivered to that shown and purchased via the website, but they willingly exchanged for the desired product, paying the price difference but no additional delivery charge. 2x2 wood wss not in stock so delivered 3x2 for the same price.
10 May 2021
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