Bradfords - Willand BBS Reviews 130

TrustScore 5 out of 5

4.8

Old Mole Depot, South View Road, EX15 2RU Willand, Cullompton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very competitive pricing (bought a shed) and quick delivery. The delivery driver was fabulous, friendly and helpful and really good at his job. I would definitely shop with Bradfords again, well don... See more

Company replied

Rated 5 out of 5 stars

I feltn that the team at willand were highly skilled in customer service., very helpful and knowlegable, that is why Bradfords Willand is always my ist choice for materials and supplies. Excelent wo... See more

Company replied

Rated 5 out of 5 stars

Easy ordering system online. Competitive pricing. Delivered a day early which worked out well for me. Trellispanels stacked neatly against the fence. Would order through them again

Company replied

Rated 3 out of 5 stars

Products themselves, great. The people, brilliant. The actual service, suspect. A poor lack of communication meant I had 54+ mile round trip to collect a small order. A shame when they had a bra... See more

Company replied


Company details

  1. #38 of 54 best companies in Construction company
  2. #1 of 1 best companies in Bricklayer
  3. #17 of 21 best companies in Carpenter
  4. #20 of 24 best companies in Insulation contractor
  5. #57 of 87 best companies in Tool shop

Written by the company

Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.

Bradfords Building Supplies, Trusted by the Trade since 1770!

Written by the company

Bradfords is the leading family owned supplier of building materials in the UK
Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
Builders Merchants Federation Ltd (BMF).
Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
Investors in People
Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.

Contact info

  • Old Mole Depot, South View Road, EX15 2RU, Willand, Cullompton, United Kingdom

  • 01884 820 078

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very competitive pricing (bought a…

Very competitive pricing (bought a shed) and quick delivery. The delivery driver was fabulous, friendly and helpful and really good at his job. I would definitely shop with Bradfords again, well done!

27 March 2026
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Reply from Bradfords - Willand BBS

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Rated 5 out of 5 stars

Excellent service very helpful and accomodating

I feltn that the team at willand were highly skilled in customer service., very helpful and knowlegable, that is why Bradfords Willand is always my ist choice for materials and supplies. Excelent work well done

27 March 2026
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Reply from Bradfords - Willand BBS

Hi Roger

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Excellent service. Competitive pricing

Easy ordering system online. Competitive pricing. Delivered a day early which worked out well for me. Trellispanels stacked neatly against the fence. Would order through them again

28 February 2026
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Reply from Bradfords - Willand BBS

Hi Sonia

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Great service

Great service. Easy ordering and delivery.

Delivery time confirmed by phone within an hour of the order.

Driver very helpful in putting stones down in a tight position.

No hesitation in using again.

24 February 2026
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Reply from Bradfords - Willand BBS

Hi David

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Fantastic staff made the experience…

Fantastic staff made the experience very easy

27 March 2025
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Reply from Bradfords - Willand BBS

Hi Lisa

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

The service was great and deputy…

The service was great and deputy manager Ross Perryman was helpful, knowledgeable and a real pleasure to deal with. He was able to offer advice and guidance from start to finish and was a first class representative for the company!

10 February 2025
Unprompted review
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Reply from Bradfords - Willand BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Good price including delivery

Good price including delivery. Kept updated and driver friendly and helpful.

3 January 2025
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Reply from Bradfords - Willand BBS

Hi Andy

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Fencing Materials

All items delivered on time and in good condition.

3 December 2024
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Reply from Bradfords - Willand BBS

Good Afternoon Martin

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,

Katie

Rated 4 out of 5 stars

Good quality product

Good quality product, delivery at time/date advised. Helpful driver

28 September 2024
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Reply from Bradfords - Willand BBS

Good Afternoon Neville

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us.

If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk

Kind Regards,

Katie

Rated 5 out of 5 stars

There was good advice at the store and…

There was good advice at the store and the delivery driver Paul was great.

28 August 2024
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Reply from Bradfords - Willand BBS

Hi Colin

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Brilliant service

Brilliant service. And a lovely delivery man .

26 August 2024
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Reply from Bradfords - Willand BBS

Hi

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars
Bradfords - Willand BBS logo

Reply from Bradfords - Willand BBS

Good Afternoon John

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and recieved a helpful and professional service with your order,

We hope to see you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Good service

Clear communication from the store, goods all to hand on arrival, helpful staff helped load the goods.

9 August 2024
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Reply from Bradfords - Willand BBS

Good Afternoon Honda

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and have recieved clear communication from start to finish with your order for collection,

Thank you for your feedback this has been passed onto all involved,

We hope to see you again soon,

Kind regards

Katie

Rated 5 out of 5 stars

Great communications and stock all…

Great communications and stock all delivered as ordered, will certainly buy from again. 👍

5 August 2024
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Reply from Bradfords - Willand BBS

Good Afternoon Jim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received great communication with your order,

Thank you for your feedback this has been passed onto all involved,

We look forard to seeing you again soon.

Kind Regards,

Katie

Rated 5 out of 5 stars

Great experience

Great experience. Went to Willand store and got lots of very useful advice from Ross. Very knowledgeable and gave great service.

1 August 2024
Unprompted review
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Reply from Bradfords - Willand BBS

Hi Alistair

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Excellent service …

We recently neededed a lot of sleepers for a garden project and didn't know where to start. Ross at the Willand branch was excellent. He worked out all the measurements for me and made sure I had everything I needed. They are very competitively priced and offer exceptional service.

3 August 2024
Unprompted review
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Reply from Bradfords - Willand BBS

Hi Jacqui

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Good value.

Good value.. great service

21 July 2024
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Reply from Bradfords - Willand BBS

Hi Jane

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

On time and happy with it all

On time and happy with it all

26 July 2024
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Reply from Bradfords - Willand BBS

Hi Adrian

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Good price delivery was on time and…

Good price delivery was on time and driver was very polite

19 June 2024
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Reply from Bradfords - Willand BBS

Hi Mark

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us!

We hope to see you again soon.

Kind Regards,
Sam

Rated 5 out of 5 stars

Willand branch v helpful

The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particular we were helped by Ross Perryman while we were looking for suitable decking boards.

4 July 2024
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Reply from Bradfords - Willand BBS

Good Afternoon Tim

Thank you for taking the time to leave us a review.

I am pleased to see that you have had a positive experience with us and received a helpul and friendly service from start to finish with your order,

Thank you for your feedback regarding the service received from Ross in the branch this is greatly appreciated and has been passed onto all involved,

We hope to see you again soon.

Kind Regards,

Katie

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