Great communication regarding delivery both from Willand (Devon) branch (friendly, helpful staff) and via email from Bradfords and direct supplier. Order contained items dispatched from various sour... See more
Company replied
Location
Switch locationOld Mole Depot, South View Road, EX15 2RU Willand, Cullompton, GB
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See what reviewers are saying
The team at Bradfords in Willand are all really helpful and friendly. Whether on the phone or in person, I've always been impressed with their willingness to find an answer to my questions. In particu... See more
Company replied
Products themselves, great. The people, brilliant. The actual service, suspect. A poor lack of communication meant I had 54+ mile round trip to collect a small order. A shame when they had a bra... See more
Company replied
Really easy to order Customer service excellent with letting me know the status of my delivery Actual delivery was excellent Friendly and reliable Lovely product Highly recommended
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Old Mole Depot, South View Road, EX15 2RU, Willand, Cullompton, United Kingdom
- 01884 820 078
4.8
Excellent
136 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Highly recommend this company
Really easy to order
Customer service excellent with letting me know the status of my delivery
Actual delivery was excellent
Friendly and reliable
Lovely product
Highly recommended
8 October 2026
Reply from Bradfords - Willand BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Young lady was very helpful and nice
20 September 2026
Reply from Bradfords - Willand BBS
Hi Nigel
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
All good as always
17 September 2026
4 star only because i never received…
4 star only because i never received the drill bit.
8 August 2026
Reply from Bradfords - Willand BBS
Hi Billy,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If you still haven't received the drill bit, please send an email to us at customerservice@bradfords.co.uk
Kind Regards,
Sam M
Had exactly the right panel size in…
Had exactly the right panel size in stock - delivered in 3 days from order early enough for us to finish by 2pm! Looks great.
29 July 2026
Reply from Bradfords - Willand BBS
Hi Matt,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Reply from Bradfords - Willand BBS
Hi David,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam M
Very competitive pricing (bought a…
Very competitive pricing (bought a shed) and quick delivery. The delivery driver was fabulous, friendly and helpful and really good at his job. I would definitely shop with Bradfords again, well done!
27 March 2026
Reply from Bradfords - Willand BBS
000251837
Excellent service very helpful and accomodating
I feltn that the team at willand were highly skilled in customer service., very helpful and knowlegable, that is why Bradfords Willand is always my ist choice for materials and supplies. Excelent work well done
27 March 2026
Reply from Bradfords - Willand BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent service. Competitive pricing
Easy ordering system online. Competitive pricing. Delivered a day early which worked out well for me. Trellispanels stacked neatly against the fence. Would order through them again
28 February 2026
Reply from Bradfords - Willand BBS
Hi Sonia
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service
Great service. Easy ordering and delivery.
Delivery time confirmed by phone within an hour of the order.
Driver very helpful in putting stones down in a tight position.
No hesitation in using again.
24 February 2026
Reply from Bradfords - Willand BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Willand BBS
Hi Lisa
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
The service was great and deputy…
The service was great and deputy manager Ross Perryman was helpful, knowledgeable and a real pleasure to deal with. He was able to offer advice and guidance from start to finish and was a first class representative for the company!
10 February 2025
Unprompted review
Reply from Bradfords - Willand BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good price including delivery
Good price including delivery. Kept updated and driver friendly and helpful.
3 January 2025
Reply from Bradfords - Willand BBS
Hi Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Willand BBS
Good Afternoon Martin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Good quality product
Good quality product, delivery at time/date advised. Helpful driver
28 September 2024
Reply from Bradfords - Willand BBS
Good Afternoon Neville
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
There was good advice at the store and…
There was good advice at the store and the delivery driver Paul was great.
28 August 2024
Reply from Bradfords - Willand BBS
Hi Colin
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Willand BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Driver very helpful and professional
12 August 2024
Reply from Bradfords - Willand BBS
Good Afternoon John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and recieved a helpful and professional service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Good service
Clear communication from the store, goods all to hand on arrival, helpful staff helped load the goods.
9 August 2024
Reply from Bradfords - Willand BBS
Good Afternoon Honda
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have recieved clear communication from start to finish with your order for collection,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon,
Kind regards
Katie
Great communications and stock all…
Great communications and stock all delivered as ordered, will certainly buy from again. 👍
5 August 2024
Reply from Bradfords - Willand BBS
Good Afternoon Jim
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received great communication with your order,
Thank you for your feedback this has been passed onto all involved,
We look forard to seeing you again soon.
Kind Regards,
Katie
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