Great customer service! I dealt with Adam from the Worcester branch throughout my purchasing and his customer service has truly been excellent! I purchased a new build with a Symphony kitchen….i initi... See more
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See what reviewers are saying
Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Ordering online was difficult. It kept telling me that delivery wasn't available in my area, despite being less than 3 miles from the local depot. Spoke to the area manager who managed to get it sorte... See more
Company replied
Arrived but driver wasn't sure it could be unloaded where I preferred. After checking the ground, he managed to get it all in. Very happy and Bradford's delivery guys are always excellent.
Company replied
Company details
- #38 of 54 best companies in Construction company
- #1 of 1 best companies in Bricklayer
- #14 of 18 best companies in Carpenter
- #19 of 19 best companies in Insulation contractor
- #58 of 95 best companies in Tool shop
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
The Building Centre, WR4 9EG, Worcester, Worcestershire, United Kingdom
- 01905 723535
4.9
Excellent
521 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cant fault the service.
Cant fault the service. Ordered online, contact made for a delivery date and delivery made as promised.
Who could ask for anything better.
Thanks Bradfords
30 April 2023
Reply from Bradfords - Worcester BBS
Hi Ian,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Easy to place order online and delivery…
Easy to place order online and delivery notification was prompt and accurate. Delivery of order came between allotted time slot and the chap was polite and friendly. Really pleased with order. Thanks Bradfords.
29 April 2023
Reply from Bradfords - Worcester BBS
Hello Mrs Jones,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We are proud our delivery driver went the extra mile for you
Lorna
Big well done and thank you
Big well done and thank you
to the delivery driver above & Beyond his or her duties cheers for that!!!
5 May 2023
Unprompted review
Reply from Bradfords - Worcester BBS
thank you for taking the time to leave us such a great review, great to hear our drivers are going the extra mile...
Lorna
Another great online delivery
Excellent customer service calling and providing date and times of delivery.
Delivery driver very friendly and supportive of where delivery should be placed.
Any issues or concerns where promptly followed up and resolved.
19 April 2023
Reply from Bradfords - Worcester BBS
Hello Mr R,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Easy to order online
Easy to order online. Delivered within a few days. Delivery driver place goods in requested area.
25 April 2023
Reply from Bradfords - Worcester BBS
Hi Jaki,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Reply from Bradfords - Worcester BBS
Hi Paul
Thank you for taking the time to leave us a review.
we are glad that everything went well on your order
We hope to see you again soon.
Kind Regards,
Joe.
Quick delivery
Quick delivery, helpful driver but order had been picked incorrectly. Order was corrected very quickly.
18 April 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
Thank you for your feedback this is greatly appreciated and has been passed onto all involved in the branch,
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Cook
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with our Worcester branch,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Friendly team from start to finish
Friendly team from start to finish, communication great arranging delivery. Will deffinatley use again.
11 April 2023
Reply from Bradfords - Worcester BBS
Hi Jessica,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Lorna
Great friendly service!
3 April 2023
Reply from Bradfords - Worcester BBS
Good Morning Barbara
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Worcester Branch and where happy with the service received this will be passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy Order & Quick Delivery
Easy to order through website, was contacted by the branch making the delivery and delivery date/time agreed. Delivered when you said you would 👍
1 April 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Redden
Thank you for taking the time to leave us a review.
I am pleased to hear that you found placing your order online an easy process and where happy with the service provided by our Worcester branch from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
1 April 2023
Reply from Bradfords - Worcester BBS
Good Morning Mr Askew-Calvert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
This will be passed onto all involved with your order in the branch,
We hope to see you again soon.
Kind Regards,
Katie
Gteat service as usual
Great friendly staff in store when ordering, delivery arrived as specified in advisory email, friendly driver dropped the goods exactly where required, 10/10
7 April 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Smith
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Worcester branch and that you recieved a friendly service
Thank you for your feedback regarding your experiences in the branch and the delivery service provided this will be passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Good Afternoon Judith
I am pleased to see that you have had a positive experience with our Worcester branch and where happy with the service provided from start to finish with your order,
Thank you for your kind words and feedback this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Prompt and efficient
made the order online - recieved a confirmatory call within the hour and it was delivered promptly. Excellent aservice
29 March 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Thornley
Thank you for taking the time to leave us a review.
I am happy to hear that you received good communication and a prompt delivery service from our Worcester Branch
Thank you for your kind words this will be passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Hi Anthony,
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Lorna
Reply from Bradfords - Worcester BBS
Hi Mariana,
Thank you for taking the time to leave us a review.
Kind Regards,
Lorna
Reply from Bradfords - Worcester BBS
Hi Len,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Bradford building supplies
The online ordering service was quick and easy. Delivery was confirmed by telephone and accurate for agreed date and time.
When l contacted Bradfords regarding an enquiry the staff member who answered the phone was helpful and knowledgeable about products.
I would definitely recommend using this company.
20 March 2023
Reply from Bradfords - Worcester BBS
Hi Rhona,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Great price great service and great delivery
Great price with great promotion saved £200 in single oven purchases from Bosch. Great delivery service also 👌
19 March 2023
Reply from Bradfords - Worcester BBS
Hi Gilbert,
Thank you for taking the time to leave us a review.
Glad you could grab a bargin on our promotion
Lorna
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