Want to say a huge thank you to Jonathan Eastwood at Bradfords Worcester as his customer service is outstanding. He made the time to go through each item as we were doing our en-suite. Great service a... See more
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Bradford’s have a great choice and great prices. I’m doing a large fencing job and Amy contacted me to make sure my order quantities were correct as they seemed a little excessive. Thanks Amy for d... See more
Company replied
Online order process was extremely quick & the follow up customer service keeping me updated on a scheduled date for delivery was 1st class. The order arrived on time & was delivered by Joe who also... See more
Company replied
Quality product delivered quickly. Comfortable and looks great. Assembly does need some basic diy skills, care needs to be taken not to damage the head of the bolt and the allen key needs to be tapped... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
The Building Centre, WR4 9EG, Worcester, Worcestershire, United Kingdom
- 01905 723535
4.6
Excellent
539 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Competitive price and good customer service
Purchased prefinished oak door at a very competitive price and free delivery. Good customer service and door arrived within 4 days from ordering. Overall excellent.
27 July 2023
Reply from Bradfords - Worcester BBS
Good Morning Mr Jackson
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Thank you for your feedback this has been passed onto all involved with your order,
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Hi Mr Williams
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for the return business and wee hope to see you again soon.
Kind Regards,
Sam
BRADFORDS HAS ALWAYS GIVEN ME A GOOD SERVICE
EASY TO USE WEBSITE. VERY GOOD DELIVERY DRIVER
22 July 2023
Reply from Bradfords - Worcester BBS
Hi Colin,
Thank you for taking the time to leave us a review.
I am pleased to hear that our driver was helpful,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Worcester BBS
Hi Roger
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great experience all round
Easy ordering, great communication and kept up to date with delivery. Person who delivered items was very friendly, helpful and delivered when they said that they would deliver.
17 July 2023
Reply from Bradfords - Worcester BBS
Good Afternoon MH
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be a easy process.
I am am happy to hear that you have received good communication from to start to finish with your order,
Thank you for your feedback this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Worcester BBS
Good Afternoon Myra
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
We look forward to seeing you again,
Kind Regards,
Katie
Order went as smooth as you like
Order went as smooth as you like. I was contacted by the local branch and advised that I would get a message with a time slot and sure enough I did and the goods were delivered on time and with great professionalism.
11 July 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mr Lane
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online with us to be a smooth process and that you have received a professional service from start to finish with your order.
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service from placing order to…delivery
Excellent service from placing order to delivery
9 July 2023
Reply from Bradfords - Worcester BBS
Hi David
I am pleased to see that you have had a positive experience with us! Glad we kept a high level of service from start to finish.
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
g
Reply from Bradfords - Worcester BBS
Good Morning Mr Jinks
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Katie
Excellent service and comminication…
Excellent service and comminication through out the purchase.
28 June 2023
Reply from Bradfords - Worcester BBS
Hi Susan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Worcester BBS
Hi John
I am pleased to see that you have had a positive experience with us! Glad to hear the service is still being held to a high standard!
We hope to see you again soon.
Kind Regards,
Sam
Very easy to order on line
Very easy to order on line. Delivery driver exceptionally good.
26 June 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and that your received a good service with your order from start to finish,
Your feedback has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Emails with Amy at bradfords regarding…
Emails with Amy at bradfords regarding delivery day went smoothly. Joe the driver was ,helpful and polite.
All round a very good experience.
29 June 2023
Reply from Bradfords - Worcester BBS
Hi Alun
I am pleased to see that you have had a positive experience with us! It's excellent to hear such high praise for our staff at Worcester.
We hope to see you again soon.
Kind Regards,
Sam
The delivery driver went the extra mile…
The delivery driver went the extra mile and cut the bulk bags for me while hanging off the delivery crane, saving many hours of shovelling.
21 June 2023
Reply from Bradfords - Worcester BBS
Hi Malcolm,
Thank you for taking the time to leave us a review.
I am pleased that our driver was able to offer such service,
We hope to see you again soon.
Kind Regards,
Joe.
Reply from Bradfords - Worcester BBS
Hi Craig
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Kind Regards,
Sam
Prompt, friendly and helpful
Came early. Asked me where I wanted delivery dropped and then did so quickly and efficiently
20 June 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Paul
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Worcester branch,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
I ordered online
I ordered online, it was quick and easy. I also received following up emails letting me know which day it is likely to be delivered. The day my items were delivered, I received a text message stating a 2 hour time window . My experience was great. And I would definitely recommend
8 June 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Charlotte
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be a quick and easy process,
Thank you for the feedback regarding the delivery service provided with your order and recommendation
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Would 100% recommend
Great service from bradfords, easy to use website, kept up-to date about delivery which was really quick, and then a friendly delivery driver … also the cheapest place I found online for my purchase ( bulk bag sharp sand ) would recommend 100%.
9 June 2023
Reply from Bradfords - Worcester BBS
Good Afternoon Francis
Thank you for taking the time to leave us a review.
I am happy to hear that you have found placing your order online to be an easy process and where happy with the service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
Thank you for the recommendation,
We hope to see you again soon.
Kind Regards,
Katie
Bradfords products are great and their…
Bradfords products are great and their delivery is second to none.
26 May 2023
Reply from Bradfords - Worcester BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us and where happy with the delivery service recieved with your order,
We hope to see you again soon.
Kind Regards,
Katie
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