BraForMe Reviews 

Didn’t like the bra but didn’t like the customer service response even less i won’t be ordering from them again

I have bought many times from Braforme, and have always been pleased. However when I purchased recently the item did not fit and had to be returned. I had to wait almost a month for the refund which I don’t think is acceptable. I will not be purchasing again.

Placed order, money taken. Received email of order confirmation which advised dispatch within 1-2 days. 13 days later no update, no delivery. Only when I sent an email to ask when could I expect to receive my item was I informed it was out of stock due to a stock count mistake. Was finally offered a refund but at that point I was still able to purchase the item on the website.

My wife thought her new bra was amazingly comfortable.
She was pleased how it washed at the lowest temperature
The shape it creates and how the underwriting supports so well.
The delivery was very quick and your site is really easy to use.

Really delighted with my bras! Great selection of Fantasie bras and at fab prices.

Shopping Experience was easy, the shipping and delivery notifications are not easy to track. It becomes easier to track when the finally delivery agent has hold of the package. Despite the home address added, delivery was changed to the agents service station that is not the nearest to the customer. Fitting of the product ran smaller in fitting and the return policy is too difficult to make it worth it to get a replacement.

Delivery was very prompt and bras were of great quality.
Excellent service all round.

Lovely bra ,sent back by registered post 12 August, waiting for refund.

Excellent service and product as described.
Excellent value for money.

Lovely bra and in the sale. Easy ordering process, arrived when expected and well packaged. Prima Donna bras are really well made and offer interesting colours.

Perfect fit pretty design a big pricey but whole the extra for good comforable fit for the full bust wearer young or old.

The delivery seemed to be longer than usual. It is an east.website. I expect it takes longer as I order a larger size.

I placed an order and on your web site it says delivery within a few days I cannot remember exact time but I kept checking and it just kept saying something like order being processed I never heard anymore from you and after 2 weeks asked for a refund that I have to say was sorted very quickly

Great price and quick delivery

Fast delivery, it was going to Canada. Love my products

Quick efficient service and kept informed at all times of delivery

Great service from BraForMe. Delivery didn’t take too long, it was over a week. I bought 2 Prima Donna Deauville Full Cup Bras in exactly the same size - Venus and White. They are my go to bra and have worn them for approx. 30yrs. However, I must state, this is not the fault of BraForMe, but the manufacturer Prima Donna. But where the Venus fits perfectly and I’m able to tighten if need be after quite a bit of wear, the White is instantly very tight. I wasn’t sure if to return, and request another, but I might find the same problem. I have occasionally found this problem with Prima Donna, which considering how expensive their lingerie is, you don’t expect to find such a difference in the same size bra, albeit different colours.

Ordered 2x bras via Debenhams on 3.8.26. I didn’t realise that Debenhams dealt with BRAFORME otherwise I wouldn’t have bothered!
Weeks later am still waiting for delivery - it was supposed to have arrived last Thursday. On Wednesday night I received an email from Debenhams proudly stating that I would have the goods the next day, they also included a tracking which didn’t work as the tracking number was absent. ? Deliberate - who knows? No goods arrived on Thursday or subsequent days. I have also asked who the courier is and got no response to that question. Therefore, I have no idea where the goods are and who has got them and even if they actually exist.
However, Debenhams did email me the next day asking for a review, so here it is!
I feel they are only paying lip service to customer. Communications are with a bot so the customer is hardly the wiser even after a reply. Debenhams also claim that customers cannot cancel orders straight after ordering even though they don’t take the money for about a week after the order. All in all I say avoid these people like the plague! The stress simply isn’t worth it!

Update 18.8.26. chased order again. No longer in stock! I have asked my money back in full and queried why it took so long to communicate the fact that they were no longer available, this was after I reminded them of the Consumer Rights Act of 2015 and my rights as a customer.

20.8.26.

Have been offered a refund, but it is not a full refund as they are claiming I returned goods I never received or even saw! Such dishonesty! I cannot believe their gall.

BEWARE. Absolutely shocking company to deal with. I have been waiting 3 weeks for my order. I have filled in a contact form and they do not bother to respond to this. I’m going to try and find a telephone number as they do not seem to want you to contact them this way. Very disappointing.