I have been with Brello for awhile. Their packaging and tracking is great. You receive everything you need to be successful on your health journey. I will say since the company has grown conversatio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just into my 3rd week, no side effects to speak of yet. Hoping it remains. Recommended by a good friend. What stinks is my insurance company required a higher BMI than I have to cover some of the... See more
Company replied
The Facebook community is unmatched! The price is definitely great but with other companies offering products around the same, Brello stands out for its community and bonus features like the app!! I’m... See more
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The process from start to finish was easy and legitimate. Due care was taken to ensure medical necessity, and the time frames from start to finish was fast. Delivery was prompt and with professionally... See more
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Company details
Written by the company
Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.
Contact info
United States
- info@brellohealth.com
- brellohealth.com
4.1
Great
4k reviews
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Absolutely has changed my life
Absolutely has changed my life, I am 77 losing over 60 lbs with Brello help has changed my labs and joint pain. I am.not at my goal and will continue on. Thanks again Brello.
5 July 2026
Unprompted review
Reply from Brello Health
We are so happy to hear about your incredible progress and how our support has positively impacted your health! It's truly inspiring to know we're helping you on your journey.
I had been with another C/pharmacy
I had been with another C/pharmacy, I then found Brello who were hands down the best C/pharmacy. Cost, and shipping was fast and complete.
5 February 2026
Unprompted review
Reply from Brello Health
We're so happy to hear that our service, cost, and fast shipping have made such a positive impression on you! We truly appreciate your kind words.
Brello has been fantastic
Brello has been fantastic, been a patient for over a year now. Customer service can be slow at times but I’ve found they always resolve any question/issue I have. Product and pharmacy can be trusted!
5 July 2026
Unprompted review
Reply from Brello Health
We truly appreciate you sharing your experience and your continued trust in us over the past year. We understand that response times can sometimes be a bit slow, and we're always working to improve. It's wonderful to know that despite this, you feel confident in our product, pharmacy, and our commitment to resolving your questions.
Brello randomly stopped sending orders…
Brello randomly stopped sending orders to my state. No notification or anything just one day my package didn't arrive, checked my account and it said it had been canceled. No explanation through the chat customer service, no help with finding a differnt provider, no warning. Horrible company
1 May 2026
Unprompted review
Reply from Brello Health
We're truly sorry to hear about your experience. It's completely understandable how frustrating it would be to have an order canceled without notification or a clear explanation, and then not receive helpful support. That's certainly not the experience we want for our customers. We are actively working to improve our communications and customer support to prevent situations like this.
Peptie is the Bestie!
Peptie is the Bestie! She is very friendly and inviting and makes you feel you are part of the Brello family. I look forward to the Sunday morning and or the Saturday evening live videos with Peptie and Deborah Ann.
5 July 2026
Unprompted review
Reply from Brello Health
This is so wonderful to read—thank you!
We're absolutely thrilled to hear that our live sessions make you feel like part of the family and that you look forward to them. Creating a friendly and inviting space is very important to us, and it means a lot to know that's your experience.
We truly appreciate your kind words and your continued support!
I started on terzepitide and they kept…
I started on terzepitide and they kept raising dose for 6 Mos not much happened. Switched to semaglutide max dose 1 mo ago nothing happening. Did you put me on sugar injections? I'm not losing any ,people say I'm not eating enough. I'm always cold ,can't eat any more eggs and chicken
4 July 2026
Unprompted review
Reply from Brello Health
We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the lack of progress with your treatments. We want to assure you that we are committed to helping you achieve your health goals, and we are reviewing your case to understand what might be happening.
The company is great
The company is great, and you get 3 mos of shots at a time. Im averaging about a 5lb weight loss per month using Brello, which I am completely happy with. I have not had any issues with anything since I started in December 2026.
22 December 2025
Unprompted review
Reply from Brello Health
Thank you for sharing your positive experience! We're so happy to hear that receiving a 3-month supply has been convenient for you and that you're pleased with your progress. It's wonderful to know that everything has been going smoothly since you started.
Life Changing
Brello has been a life changer from the medications to the support on the Facebook page. I never feel alone when I'm struggling because the support group has been so amazing. I love the weekly educational lives and the monthly cooking lives. Ive learned so much from the lives from weight loss to skin care, to supplements, hydration, and movement, to how to travel with my meds, and plus so much more. I've gotten some amazing recipes and tips by watching the cooking lives. The app has helped me track my medications and reminds me to take my shots, measurements, and weight.
Brello customer service was amazing at answering my questions via phone. They were also quick to fix any bugs on their app.
I am very happy and thankful to be a part of the Brello community while on this journey.
5 July 2026
Unprompted review
Reply from Brello Health
Thank you for sharing such a wonderful and detailed review! We are so happy to hear that Brello has been a life-changer for you. It's fantastic to know that our Facebook support group, weekly educational lives, and monthly cooking lives have provided so much value, from weight loss and skincare to medication management and travel tips. We're also thrilled that our app has been helpful for tracking your progress and that our customer service team has been amazing. We truly appreciate you being a part of our community on this journey!
Love Brello Health
Love Brello Health. It's been a life saver for me and my husband. They have a Facebook group which is absolutely wonderful and helpful. The lives are helpful and fun.
5 July 2026
Unprompted review
Reply from Brello Health
Thank you for your wonderful feedback.
We’re so happy to hear that Brello Health has been a life-saver for both you and your husband. It’s fantastic to know that you find our Facebook group wonderful and helpful, and that the live sessions are both informative and enjoyable. We truly appreciate you sharing your positive experience.
Love the Besties...…
Have been using Brello Health products since August 2025. Love the meds but especially love the weekly live events with Mercedes and monthly cooking live with Imani. 💜 The support from the Thrive community is amazing!
5 July 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience! 💛
We're so happy to hear that you've been enjoying our products since August 2025. It's especially wonderful to know that you're loving the weekly live events and monthly cooking sessions, as well as the incredible support from the Thrive community. We truly appreciate your kind words! 😊
Amazing company
Amazing company. I've used 3 different ones, and Brello is my fave - sticking with them forever. Easy process, FAST shipping, fantastic support with their app, as well as a free exercise app for Roku and your phone, a YouTube channel, Facebook support groups... I mean, they cover it all... PLUS they have a low price with no membership fees!!
5 July 2026
Unprompted review
Reply from Brello Health
Thank you so much for your amazing review!
We're thrilled to hear that you've had such a positive experience with us and that you're planning to stick with us forever! It's wonderful to know that you find our process easy, our shipping fast, and our support fantastic across all our platforms, including the app, Roku, YouTube, and Facebook.
We're also glad you appreciate our low prices and lack of membership fees. Your kind words truly mean a lot to us.
Weight loss
From oct 25, I went from 246 down to 189 currently. Thanks brello.
20 October 2025
Unprompted review
Reply from Brello Health
We are so glad to hear about your progress! We appreciate you sharing your success with us.
good prod but can never tell if my July…
good prod but can never tell if my July 15 order is coming
1 July 2026
Unprompted review
Reply from Brello Health
We're happy to hear you like our product! We understand your concern about the July 15th order. We are looking into this for you.
I have been using Brello for 4 months…
I have been using Brello for 4 months and I have lost 35 pounds. I feel better and cheaper than what my insurance wants.
5 July 2026
Unprompted review
Reply from Brello Health
We are so happy to hear about your success and how much better you feel! We appreciate you sharing your positive experience with us.
Brello has been a game/life changer
Brello has been a game/life changer, I thought I would never lose weight and it's a slow start but now 6 months in, my weight lost is amazing. I have lost 40 lbs. Thanks Brello!
5 July 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your incredible success story! It's truly inspiring to hear how much Brello has helped you on your journey. Losing 40 lbs is an amazing achievement, and we're so proud to have been a part of your transformation. We appreciate your kind words!
Brello provides products that I trust
Brello provides products that I trust. I have met my health goals with Brello, providing compounded meds, when big pharma's products became unattainable. I have had great experiences in communicating with them and they fulfill meds quickly.
5 July 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your experience 💛
We’re truly delighted to hear that you trust our products and that we've been able to help you achieve your health goals, especially when other options became unavailable. It's wonderful to know that you've had great communication with our team and that your medications are fulfilled quickly. We appreciate your kind words and support!
Try it, if you want to lose
This company and the pharmacy they use are at the top. My experience was excellent, from first to last. I started with little knowledge,six months later and forty pounds gone. I have learned that their program works.
1 July 2026
Unprompted review
Reply from Brello Health
Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that your journey with us has been excellent from start to finish. It's incredibly rewarding to know that our program has worked so well for you, and we're so proud of your progress. We appreciate your trust in us and look forward to continuing to support you.
I was ripped off by Brello…
I have used the Brello Semaglutide product for awhile now, I got off the product because I did achieve some of my weight loss goal. I also used another product without telling Brello, bc its not their business, and instead of sending me 6 bottles of the requested product for 3 months, they sent me 3 bottles, and said it was my fault for not answering their questionaire correctly. I asked for a refund or the other bottles, and both requests were declined. I have asked my bank to reverse the $399 charge, which is under investigation.
As such, i am UNHAPPY AND WILL NEVER DO BUSINESS WITH BRELLO AGAIN, and i do not recommend anyone to do business with them either.
ROY C.
30 May 2026
Unprompted review
Reply from Brello Health
Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered with your recent order and the subsequent difficulty in resolving them. We understand how frustrating it must be to not receive the correct product quantity and to have your requests for a refund or replacement declined.
We've requested additional information through Trustpilot so we can locate your account and review the details of your order and the communication regarding the questionnaire. We want to understand what happened and address your concerns more thoroughly.
I was unable to renew my subscription
I was unable to renew my subscription. Then it wouldn’t let me cancel the subscription. No help from customer service. Finding a new provider.
1 July 2026
Unprompted review
Reply from Brello Health
We acknowledge how frustrating this experience has been, and appreciate you taking the time to share your feedback.
We understand how discouraging it can be when you’re experiencing issues with your subscription status and are unable to get the resolution you were expecting. We take feedback like yours seriously, especially when it involves the customer experience and communication.
We’d like the opportunity to take a closer look at what happened and see how we can further assist you. To protect your privacy and discuss the specifics of your account securely, a member of our team will be reaching out to you directly using the contact information on file. Because your health information is sensitive, we want to ensure this matter is handled through our secure internal channels rather than in a public forum.
Fantastic customer service
Fantastic customer service, on time deliveries and just an overall great company.
5 July 2026
Unprompted review
Reply from Brello Health
Thank you so much for taking the time to share your positive experience! We are truly delighted to hear that you've found our customer service fantastic and our deliveries on time. It means a lot to us that you consider us an overall great company. We appreciate your kind words!
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