Never had to claim so can't comment on that but I have been with Brentacre for years and always appreciated their personal service. They are perfect for my needs (DIY campervan with some business use... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brentacre have been refreshingly excellent. Knowledgable and helpful since buy a new modified van. My current insurance company refused to insure the new vehicle and charged me nearly £200 to cancel e... See more
Company replied
Great company to work with previously used them for my America pickup and will again once back on the road Staff super friendly and easy to talk to Now insured my Porsche Boxster with a very com... See more
Company replied
The best insurance decision I ever made. To make a enquiry direct on the website. Quote, unbeatable. Level of insurance, next level. Ease, incredible. Customer service, on point. I've got a feeling I'... See more
Company replied
Company details
- #40 of 185 best companies in Insurance broker
- #30 of 228 best companies in Insurance agency
Written by the company
With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.
Contact info
Phoenix Way, Gorseinon, SA4 9WF, Swansea, United Kingdom
- 01792 650933
- Admin@brentacre.co.uk
- brentacre.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service & tailored insurance for DIY campervan with business use
Never had to claim so can't comment on that but I have been with Brentacre for years and always appreciated their personal service. They are perfect for my needs (DIY campervan with some business use) and my premium has hardly gone up in recent years despite hearing from many other drivers (with various insurers) that theirs have risen. I expect I will stick with Brentacre for years to come.
20 August 2026
Unprompted review
Reply from Brentacre Insurance
Hi, we're honoured to have been part of your campervan journey for so many years 🚐💙 Long-term support like yours means a great deal to us, and we're delighted to remain your insurer of choice. 🙌
Absolutely amazing service
Absolutely amazing service! So easy to use and has helped me a lot and helped me get a great price on my cars. Would highly recommend these guys if you’re after a reasonable price for insurance.
20 August 2026
Unprompted review
Reply from Brentacre Insurance
Hi Corey, that's the sort of feedback that makes everyone's day 🎯 We're glad you found your way to us, thanks for the kind words and for trusting Brentacre with your insurance.🚗💨
Went beyond there way and done…
Went beyond there way and done everything to get me affordable insurance....excellent service customer service was same 💯 percent excellent
18 August 2026
Unprompted review
Reply from Brentacre Insurance
Hi Felix, finding the right cover at the right price can make all the difference 😊 We're delighted the team could help get everything sorted for you. Thanks for the fantastic feedback! 🚗🙌
Have good communication and very helpful
Have good communication and very helpful
17 August 2026
Unprompted review
Reply from Brentacre Insurance
We really appreciate the kind words James🤝 Thanks for choosing Brentacre.
Absolutely fantastic staff on the phone…
Absolutely fantastic staff on the phone very helpful and explained everything I needed to know with professional manner 👍
12 August 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for the lovely feedback Paul😊 We're delighted to hear our team took the time to explain everything clearly and provided the level of service you were looking for. Thanks for taking the time to leave a review. 🤝
The best and most friendliest people…
The best and most friendliest people you can speak to about motor insurance.
Hands down the best insurer in the uk.
11 August 2026
Unprompted review
Reply from Brentacre Insurance
That's lovely feedback, thank you Matt😊 We're really pleased you've had such a positive experience with our team. Your support means a lot to us. 👍
Fantastic service
I used brentacre insurance for 8 years now have my van and car with them no problems
5 August 2026
Unprompted review
Reply from Brentacre Insurance
8 years with us is quite a journey! 😃 Thanks for trusting us with both your van and car over the years Jonathan. We really appreciate your loyalty and your continued support. 🙌
Ben was really efficient and helpful
Ben was really efficient and helpful. Refreshing to feel the more personal approach to dealing with insurance. Feels like a great policy at a competitive price.
5 August 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for the great feedback Tim! We're pleased Ben was able to make everything straightforward for you. We'll be sure to pass your kind comments on to him 😊
Excellent service and competitive cover for a camper build
I bought a van to slowly convert into a camper, and went to Brentacre for an insurance quote they were brilliant to deal with. They were friendly, helpful, and not pushy at all. I was given the time to shop around for other quotes without being constantly chased up.
1 August 2026
Unprompted review
Reply from Brentacre Insurance
That's wonderful to hear, Susan 😊 Buying and converting a van is an exciting journey, so we're glad we could make the insurance side of things a little easier. Thanks for your review. ⭐🚐
New policy
Just changed my insurance to Brentacre. So easy and very helpful to do. Very pleased with the quote I received as it was much less than the nearest ones, and included more. Would most definitely recommend them to everyone.
1 August 2026
Unprompted review
Reply from Brentacre Insurance
Welcome to Brentacre, Alison! 😊 We're delighted to hear making the switch was so easy and that you were pleased with both the cover and the price. Thanks for the recommendation, it really means a lot. ⭐
Always helpful friendly and…
Always helpful friendly and knowledgeable as usual, I've been with them for probably 20 years on various modified cars and campervan.
1 August 2026
Unprompted review
Reply from Brentacre Insurance
Dom, 20 years is some achievement! 😊 Thanks for sticking with us through various modified cars and your campervan over the years. We really appreciate your continued support. ⭐
Mega happy and got to be the best and…
Mega happy and got to be the best and easiest insurance company I have ever dealt with.
31 July 2026
Unprompted review
Reply from Brentacre Insurance
That's brilliant to hear Christopher😊 Thanks for the 5 stars and for your kind words. We're delighted you've found us so easy to deal with. ⭐
Simple Process
Brentacre have to be the easiest insurance company to deal with, a straight forward quotation with no hidden costs and no silly charges for minor upgrades later on.
The cost was very competitive as well.
30 June 2026
Reply from Brentacre Insurance
Music to our ears, Bryan 😄 Thanks for the brilliant feedback. We're delighted you've had such a positive experience with us and appreciate you taking the time to leave a review. ⭐
Fantastic and helpful staff who know…
Fantastic and helpful staff who know "one endvof a car from another"
29 July 2026
Unprompted review
Reply from Brentacre Insurance
"Knowing one end of a car from the other" is high praise in our line of work! 😄 Thanks for the brilliant review and for the 5 stars ⭐
The four stars for setting up
The four star is only because I haven't needed the service in anger so can't judge. However for actual customer service and setting up my new insurance policy alone it would be 5 stars. The reason(s):
* Great price and good cover
* Easy contact via telephone
* Helpful staff
* Clear instructions on what to expect/next steps
* Patient manner as I ask possibly dumb questions
If I need their services beyond set up of insurance I will update the review but so far so smooth.
28 July 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for taking the time to leave such detailed feedback Karl 😊 We're delighted to hear the process was smooth from the outset and that our team made everything clear and easy to follow. It's great to know you found the cover competitive and our staff helpful and patient throughout. We really appreciate the 4 stars and hope your experience with us continues to be just as positive going forward. ⭐🚐💙
AMAZING Service & Pricing
After achieving my 1 year NCB since passing my test, my current insurer (blackbox company) wanted to increase my price by 45% for the year (over £2.2K) despite having an 'excellent' driving score. Speaking to fellow scirocco owners I heard about Brentacre. Within 27 minutes I had my policy bought and everything in place. Brentacre came in over 64% cheaper than my current provided... Without a blackbox and all my mods covered. Immensely efficient and great customer service. Unfortunately I never got the agents name I spoke to but they were informative and efficient. My policy with brentacre doesn't start until next month but already I've recommended them to 2 other people.
24 July 2026
Unprompted review
Reply from Brentacre Insurance
What a fantastic review 😊 We're delighted to hear we could help you find cover for your Scirocco, with your modifications included and without the need for a black box. It's great to know the process was quick and straightforward, and we'll be sure to pass your kind comments on to the advisor you spoke with. We really appreciate you already recommending us to others. ⭐🚗
Excellent
Brentacre have been extremely helpful to me, very knowledgeable about converted vans, a pleasure to do business with.
22 July 2026
Unprompted review
Reply from Brentacre Insurance
Really appreciate you taking the time to leave a review 😊 It's great to hear our team could help with your converted van and make things easy for you. We’re delighted you've enjoyed your experience with Brentacre and look forward to helping again in the future. ⭐🚐
Rhodri is always a top bloke whenever…
Rhodri is always a top bloke whenever you call (I mean they’re all nice but particularly rhodri 🤣)
Been with Brentacre just over three years now, I love that I can add mods for free when they don’t impact bhp, just allows me peace of mind I’m always insured properly 😌
21 July 2026
Unprompted review
Reply from Brentacre Insurance
Emily, thank you for the brilliant review! 😊 We're delighted to hear you've had such a positive experience with us over the years. We'll be sure to pass your kind words on to Rhodri! It's great to know the flexibility around modifications gives you that extra peace of mind. Thanks for your continued support 🚗
Brilliant service
Brilliant service, lovely to speak a very friendly polite and professional Welshman!
I wouldn’t go anywhere else
20 July 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for the lovely review, Paul 😊 We're delighted to hear you received such friendly, polite and professional service. Knowing you wouldn't go anywhere else means a great deal to us💙
Yan sorted my insurance out this year…
Yan sorted my insurance out this year and she made it seem so easy. The process was simple and the price was amazing.
Yan is a credit to the Brentacre team, hopefully this is the start to many years with Brentacre.
20 July 2026
Unprompted review
Reply from Brentacre Insurance
Thank you for the fantastic review, Mark 😊 We're delighted to hear Yan made the process so straightforward and that you were pleased with the price. We'll be sure to pass your kind comments on to her. We really appreciate your support and look forward to helping you again in the future. ⭐
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.