my car passed the MOT on 9th October had it serviced on the 7th of November 237 miles later ,only to be told my rear disks and pads needed replacing as they were worn below recommend limits,how wasn... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
my car passed the MOT on 9th October had it serviced on the 7th of November 237 miles later ,only to be told my rear disks and pads needed replacing as they were worn below recommend limits,how wasn... See more
Company replied
I've had such a fantastic experience with Bridgend Ford, a big thank you to Brendan who has made the purchase of my dream car an absolute breeze. Brendan was so helpful and nothing ever felt like too... See more
Very polite helpful and efficient sale staff but it all seemed a bit rushed when come to paper work. I don't like being showed screens and having disclaimers or policies being read out it was all a bi... See more
Just bought a used Ford Puma from Bridgend Ford. Salesman, Dean Morgan (no relation!) was brilliant, he really looked after us, never pressurised us into making a decision. Very helpful and courteous... See more
Visit Bridgend Ford near Cardiff and Swansea in South Wales, we are an established dealership and servicing specialist. Explore our website to browse through our stock, book a test drive or MOT and get an instant FREE vehicle valuation in a matter of s...
Cowbridge Road, CF31 3BF, Bridgend, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with purchase of Fiesta. Saz was very professional and made the sale process very easy. Would recommend them to family/friends and would buy a car from them again. Many thanks.
I have just bought my first car with Bridgend ford and I was very impressed with their service. Simon dealt with us from the start and he liaised very well with our own Car finance company, no issues whatsoever. I would highly recommend as the customer service was great.
I have just purchased my third car from Bridgend Ford.
All all occasions I have always had the pleasure of dealing with Mr Dave Allen and as usual Dave outlined the deal perfectly and explained thoroughly the process. The professional I received is second to none.
Dave’s colleague Bo explained the technicalities of the vehicle and accompanied us on a test drive. Bo’s knowledge and assistance again was second to none and he is a very personable individual who is a credit to Ford Bridgend.
I cannot fault the service I received today and would be very happy to recommend Ford Bridgend as a first class company to deal with,
Many thanks,
Dave and Bo.
absolutely magnificent first class company.very knowledgeable and courteous .highly recommended Bridgend Ford always give you the best deal very professional all round dealership
Great customer service from Brendon. He went above and beyond getting the van prepped for sale. He really knew the van and after a couple of weeks the van is living up to all expectations. It was a genuine please to deal with you. Many thanks
Brendan was a great sale man and was very helpful with all questions. He went above and beyond and got the vehicle ready asap as we needed a quick turnaround. Will 100% be back for more vehicles in the future
Just to confirm a very positive experience recently with three of the "new car sales team" at Bridgend Ford. From meeting Bethan initially as a "Product Specialist", followed by Sam Price a Transaction Manager, nothing was too much trouble, both were very well informed and went about their work in a bright and cheerful manner. This experience on Saturday, August 17th 2024 was followed up by assistance from Bo before and after a test drive on the 18th, in addition to Bethan's assistance once again. Philip Green
From the time I walked in until collection of vehicle service was 5*. Dave advised me on the car and leah kept me updated.
On collection Leah spent a lot of time setting up the technology side of vehicle and thoroughly explaining all aspects of it.
I would recommend both the dealer and the new kuga
I've had such a fantastic experience with Bridgend Ford, a big thank you to Brendan who has made the purchase of my dream car an absolute breeze. Brendan was so helpful and nothing ever felt like too much trouble, he even picked me up from the train station to take me to their dealership. I'd highly recommend Bridgend ford If you're looking to purchase a vehicle.
Dewi and the manger were the two people that I dealt with and there experiences and knowledge was second to none.
I was looking all over the county to find the right van for me and all that time it was local to me,I will definitely come to Bridgend Ford first next time.
Just went in to browse and look for new vehicles, but I can not stress enough how helpful the boys were and knowledgeable.
Dealt with Brendan at Bridgend ford and would highly recommend to anyone looking for a vehicle
Excellent sales/service with Dave, highly recommend!!
Excellent service . Branden and Dave sales manager they have been brilliant.
Very professional and efficient service
Can’t thank Kris & Leah enough for their service
Highly recommend Bridgend ford
Brilliant customer service! Couldn’t have ask for better!
Excellent service from salesman Dave Allen and Beau who took us on a test run.The handover was flawless and included follow up calls to see if all was OK.
We purchased a new Ford Puma from Bridgend Ford and we are delighted with our new purchase, from start to finish We have nothing but praise for the way that Kris and his team dealt with the transaction.
friendly informative and timely
kris leah and beau were amazing and helpful
Staff were a great and a great help making the experience of buying a new van very easy and enjoyable.
Would highly recommend them to anyone.
Stewart Linney
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.