Bridgend Ford Reviews 

229
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

my car passed the MOT on 9th October had it serviced on the 7th of November 237 miles later ,only to be told my rear disks and pads needed replacing as they were worn below recommend limits,how wasn... See more

Company replied

Rated 5 out of 5 stars

I've had such a fantastic experience with Bridgend Ford, a big thank you to Brendan who has made the purchase of my dream car an absolute breeze. Brendan was so helpful and nothing ever felt like too... See more

Rated 4 out of 5 stars

Very polite helpful and efficient sale staff but it all seemed a bit rushed when come to paper work. I don't like being showed screens and having disclaimers or policies being read out it was all a bi... See more

Rated 5 out of 5 stars

Just bought a used Ford Puma from Bridgend Ford. Salesman, Dean Morgan (no relation!) was brilliant, he really looked after us, never pressurised us into making a decision. Very helpful and courteous... See more

Company details

  1. Car dealer

Written by the company

Visit Bridgend Ford near Cardiff and Swansea in South Wales, we are an established dealership and servicing specialist. Explore our website to browse through our stock, book a test drive or MOT and get an instant FREE vehicle valuation in a matter of s...


Contact info

3.7

Average

TrustScore 3.5 out of 5

229 reviews

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No recent history of asking for reviews

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Replied to 12% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(229)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would buy from Bridgend Ford again

Very happy with purchase of Fiesta. Saz was very professional and made the sale process very easy. Would recommend them to family/friends and would buy a car from them again. Many thanks.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Good Service

I have just bought my first car with Bridgend ford and I was very impressed with their service. Simon dealt with us from the start and he liaised very well with our own Car finance company, no issues whatsoever. I would highly recommend as the customer service was great.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

I have just purchased my third car from…

I have just purchased my third car from Bridgend Ford.
All all occasions I have always had the pleasure of dealing with Mr Dave Allen and as usual Dave outlined the deal perfectly and explained thoroughly the process. The professional I received is second to none.
Dave’s colleague Bo explained the technicalities of the vehicle and accompanied us on a test drive. Bo’s knowledge and assistance again was second to none and he is a very personable individual who is a credit to Ford Bridgend.
I cannot fault the service I received today and would be very happy to recommend Ford Bridgend as a first class company to deal with,
Many thanks,
Dave and Bo.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service from Brendon

Great customer service from Brendon. He went above and beyond getting the van prepped for sale. He really knew the van and after a couple of weeks the van is living up to all expectations. It was a genuine please to deal with you. Many thanks

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Brendan was a great sale man and was very helpful with all questions. He went above and beyond and got the vehicle ready asap as we needed a quick turnaround. Will 100% be back for more vehicles in the future

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Just to confirm a very positive…

Just to confirm a very positive experience recently with three of the "new car sales team" at Bridgend Ford. From meeting Bethan initially as a "Product Specialist", followed by Sam Price a Transaction Manager, nothing was too much trouble, both were very well informed and went about their work in a bright and cheerful manner. This experience on Saturday, August 17th 2024 was followed up by assistance from Bo before and after a test drive on the 18th, in addition to Bethan's assistance once again. Philip Green

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

From the time I walked in until collection of vehicle service was 5*. Dave advised me on the car and leah kept me updated.
On collection Leah spent a lot of time setting up the technology side of vehicle and thoroughly explaining all aspects of it.
I would recommend both the dealer and the new kuga

10 July 2024
Unprompted review
Rated 5 out of 5 stars

A great experience!

I've had such a fantastic experience with Bridgend Ford, a big thank you to Brendan who has made the purchase of my dream car an absolute breeze. Brendan was so helpful and nothing ever felt like too much trouble, he even picked me up from the train station to take me to their dealership. I'd highly recommend Bridgend ford If you're looking to purchase a vehicle.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Dewi and the manger were the two people…

Dewi and the manger were the two people that I dealt with and there experiences and knowledge was second to none.

I was looking all over the county to find the right van for me and all that time it was local to me,I will definitely come to Bridgend Ford first next time.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from salesman Dave Allen and Beau who took us on a test run.The handover was flawless and included follow up calls to see if all was OK.

22 March 2024
Unprompted review

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