Briefly Reviews 

134
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and fair pricing, often finding it to be a significantly cheaper option compared to others for short-term needs. Many people highlight the excellent service, noting how easy, quick, and straightforward the process is to obtain and set up insurance. The user experience is frequently described as simple and efficient, allowing individuals to get covered and drive almost immediately. However, some customers also noted challenges with the website, experiencing difficulties in getting a quote due to issues like the search engine not finding vehicles or requiring extensive personal details. A few other people also felt that the service could be inflexible, leading to situations where they had to purchase longer policies than needed or found the options unsuitable for specific vehicle conditions.

What people talk about most

Price

Clients share positive opinions on price, consistently finding it cheaper and more competitive than other... See more

Service

Customers had positive experiences with service, often highlighting the ease of use and speed of obtaining... See more

User experience

Consumers find the user experience to be positive, highlighting its ease of use and speed, with many... See more

Value for money

Customers consistently note positive experiences with value for money, often finding the services cheaper... See more

Website

People report ambiguous experiences with the website, with many finding it quick, easy to use, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

don't like using this type of service but application was quick and painless. 12 quid for 24 hrs, is that good? this type of operation always gives me the data protection heeby-jeebies

Company replied

Rated 4 out of 5 stars

I had problems with the online cancellation form but was able to do an online chat and the lovely lady went above and beyond for helping me

Company replied

Rated 4 out of 5 stars

This is the 2nd time I have used Briefly and find them so easy to use and fast no messing.’ Even the chat service was quick at answering. The only thing with me I purchased a policy for a week and... See more

Company replied


Company details

  1. Insurance broker
  2. Car and Motor Insurance Agency
  3. Commercial Insurance Company

Written by the company

Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(134)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cheap

Cheap, efficient and easy to use website.

19 September 2025
Unprompted review
Briefly logo

Reply from Briefly

Good Afternoon Mat,

Thank you for your review!

We’re really pleased to hear you found our insurance cheap and our website easy to use.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Quick, easy, and cheapest.

Quick, easy to use online application👍.
Quote came through in 2 minutes and was £13 cheaper for 12 days than the cheapest quote on Go Compare.
I would recommend this company.

18 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Susan,

Thank you for taking the time to leave such a detailed review!
We're really pleased to hear you found the website quick and easy to use, and that our cover came in cheaper than other comparison sites. We really appreciate the recommendation!

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Please delete my review, thanks

Last review

1 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Colin,

Thanks for the excellent feedback and 5 ⭐️ review. Companies can't hide negative reviews on Trustpilot so if you'd like to remove your previous review then you should be able to do that from your account.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

User friendly

Easily accessible, efficient and user friendly.
Set up within minutes and verified.

Competitive rates too

15 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Philippa,

Thank you for your lovely review! We’re really pleased to hear you found everything user friendly, efficient, and quick to set up, and that our prices hit the mark too.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Why you should use Briefly

Quick cover, easy to obtain and very reasonably priced

14 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Trevor,

Thank you so much for your review! We’re really pleased to hear you found our cover quick to obtain, easy to use, and great value for money.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Good insurance reasonable price

Good insurance reasonable price

12 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Hello Kaiser,

Thank you for your 5 ⭐️ review and excellent feedback.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Very good website and cheap

Very good website and cheap

11 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Chotiphat,

We are pleased to hear you were happy with the price and liked using our website!

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Fantastic app and company insurance is…

Fantastic app and company insurance is so cheap and easy I keep using. I recommend to everyone I know

12 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Good Morning Leigh,

Thank you so much for your fantastic feedback! We’re thrilled to hear you found our insurance easy to use and great value. It’s wonderful to know you keep coming back and even recommend us to other, that means a lot to us.

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Needed quick cover and set up fast

Needed quick cover and set up fast. When I needed to cancel they cancelled. Cant ask for anything more. I mean mabey air freshener?

Some people

6 January 2026
Unprompted review
Briefly logo

Reply from Briefly

Hello Stephen,

We are pleased you were able to get cover quickly and could cancel when your plans changed. Thanks for the suggestion, we will have to look into that!

The Briefly Team

Rated 4 out of 5 stars

Gave me what I wanted.

Gave me what I wanted.
Competitive prices, although it does fluctuate upwards too often.

12 September 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Adrian,

Happy to hear Briefly insurance met your needs on this occasion

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

They are amazing a real pleasure to…

They are amazing a real pleasure to meet Jamieleight , very liable and beautiful experience.

15 December 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Virgil,

Thank you for your excellent feedback and 5 ⭐️ review!

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Absolutely amazing service would highly…

Absolutely amazing service would highly recommend. I usually use Cuvva but this is so much better!!!

10 December 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Christopher,

Wow, this absolutely made our day! 🎉

We love hearing that we’ve raised the bar for your experience. Switching from another insurer and finding us “so much better” is the ultimate compliment, thank you! We hope you'll enjoy all the great features that are still to come!

Have a great day!

The Briefly Team

Rated 5 out of 5 stars

Definitely recommend

Absolutely wonderful, I am collecting a car today and with my insurance starting tomorrow, it was easier to get day insurance... The price is fair and the cover is brilliant. I will definitely return to this if needed in the future. Honestly, I would definitely recommend using this company. It was fast and easy and same day for the policy, which makes it easier for new drivers or collection of a car so much easier! I'm chuffed that I'm able to collect my new car today without hassle or the awkward conversations over the phone, can be easily done online. Thankyou so much.

1 December 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Lou,

We are glad that Briefly was able to help with getting you insured and on the road before your annual policy begins.

Enjoy the new car!

The Briefly Team

Rated 1 out of 5 stars

Absolute crap

Absolute crap. Firstly you have not replied to my queries and secondly, it took such a long time for my bank to be able to verify my payment to you that I lost interest and went elsewhere. It was like I was dealing with a scammer. Thirdly, you seem to be ignoring me when I tried to insure my car with you. You are an utter shambles.

18 September 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Roy,

We have requested more information to look into this for you. Please respond at your earliest convenience so a member of the team can get in contact with you.

Thanks,

The Briefly Team

Rated 5 out of 5 stars

Highly recommended

Such a simple easy to use site with very reasonable prices and super quick temporary car insurance to get you on the road when an annual policy is not needed. Would definitely recommend and use again.

29 November 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello

Thank your for the excellent feedback and 5 ⭐️ review! Happy to hear you would recommend Briefly and were happy with the price

The Briefly Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Cheapest

28 November 2025
Unprompted review
Briefly logo

Reply from Briefly

Hello Afton,

Thanks for your 5 ⭐️ review!

Have a great day

The Briefly Team

Rated 5 out of 5 stars

Excellent service from start to finish …

Excellent service from start to finish Excellent rates and instant cover would highly recommend 👌

20 November 2025
Unprompted review
Briefly logo

Reply from Briefly

Hi Andy - thanks very much for leaving a great review. We really appreciate that.

Briefly

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