This brand is amazing!! It was my first time ordering from them and I needed an exchange for bigger top sizes. I reached out through email explaining the situation and they responded quickly with the... See more
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Bright has been spreading summer around the world since 2017 with its swimwear and bright, colorful, and summer-infused designs. With over 250,000 bikinis sold every year in over 100 countries, Bright has become synonymous with swimwear, cementing itself as a must-have for beach-goers and trendsetters a-like.
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Excellent Customer Service
Ordered 2 bikinis in different styles from Bright swimwear. Delivery was quick. Unfortunately one of the styles (Sofie) was a little bit too skimpy (order a L for a 34D), and hence I emailed the team to request an exchange to a different style. Response within 48h to arrange for the replacement swimsuit to be delivered, and also to reduce the carbon footprint they said that I didn’t need to return the set that I wasn’t keen on. An excellent experience. Would buy again. Please note I ordered directly from Bright Swimwear’s website and not via a 3rd party.
The bikinis however were beautiful, with the designs accurately representing what was on the website and the quality good. I used the sizing chart for the bottoms which was accurate, I’m usually a size 28 waist jeans and ordered the Large. The are slightly cheeky (Melody) bottoms but adjustable. For the melody top i sized up to XL for coverage after ready the reviews which was perfect.

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Def Recommend!
I am obsessed with all of the swimsuits I have gotten from this brand! They are super flattering and I always get compliments. Also the swimsuits came in the mail pretty fast!

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Customer service is exceptional
Customer service is exceptional. The quality and value of the swimwear is so good! Thank you to Anna for helping me out with my request!

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Amazing Customer Service
I love the swimsuits, delivery is fast, and customer service is amazing. I needed to exchange my top for a bigger size and they just took care of it for me and had the bigger one delivered and let me keep the other.

Reply from Bright Swimwear
The most amazing swimwear brand
The most amazing swimwear brand. Their bikinis are super cute, comfy and high-quality. The price is also incredible and their customer service is unmatched! I asked for a size exchange and they replied and dispatched the new item the same day! I will only buy my bikinis from here now!

Reply from Bright Swimwear
A company that doesn’t not accept full…
A company that doesn’t not accept full refunds and only does exchanges and store credit, is a company that has major red flags and had to deal with many refunds in the past and refuses to better themselves and their product. First, their sizing is WAY off, not close to being accurate at all. Second, the quality of their suits are downright shameful SHEIN has better quality. Everything is super thin and flimsy and nowhere on their website does it say that all of their suits are single lined. All they can offer is store credit, and frankly, I have no need for store credit as I do not want to purchase another product from this company.
Amazing Brand!
The quality of the swimsuits are amazing and the customer service is always helpful and accomodating.

Reply from Bright Swimwear
Prompt and friendly customer service.
Prompt and friendly customer service.

Reply from Bright Swimwear
Great customer service and cute bikini!
The bikini I received is great quality and super cute! I did have to exchange the bottoms though they didn’t have the size I needed; the customer service however is so great and streamline. I really appreciate the generosity and intentionality with the way they handled my exchange request!

Reply from Bright Swimwear
Very kind and helpful
Very kind and helpful. Would definitely recommend!

Reply from Bright Swimwear
Easy Exchanges!
The Bright Swimwear team made my exchange process extremely smooth. I love these bathing suits and adding a good customer service team takes it another level!

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Customer service
Customer service and assistance with exchange was very helpful, they responded quickly and went above and beyond helping me choose a something that was better suited for my daughter. Love the suits and appreciate the company and all they did to make our order perfect.

Reply from Bright Swimwear
The ship time was super quick
The ship time was super quick. And when I needed to do an exchange they told me to keep my first item. They are out here really doing their best to take care of their customers.

Reply from Bright Swimwear
Love the quality in swimsuits, great staff!!
I bought a couple of bikinis from Bright Swimwear. I love the fabric, color and design but felt a little dissapointed because tops didn't fit well (they run small), so I reached customer service staff to get help and was surprised by their response I got from them. They definitely made it easy for me. I feel happy and satisfied with my purchase and the experience with Bright Swimwear I would buy again for sure now that I know my size in this brand.

Reply from Bright Swimwear
I had a really good experience with…
I had a really good experience with bright swimwear. I had an exchange and the process was seamless and easy! Customer service was exceptional.

Reply from Bright Swimwear
Great customer service
After requesting an exchange, they let me keep the extra swim bottom! Customer service was great

Reply from Bright Swimwear
Great customer service!
They helped me so quickly with my exchange and were so kind!

Reply from Bright Swimwear
Alexia made it so easy and was quick to…
Alexia made it so easy and was quick to respond!

Reply from Bright Swimwear
Very cute pieces and very helpful…
Very cute pieces and very helpful service team!

Reply from Bright Swimwear
Amazing customer service
Amazing customer service! I had placed an order online and a couple of bikini bottoms but when they came they were too small! So I reached out via email and Bright Swimwear kindly responded and accommodated my request for a new size and sent them to me no issues! Love this site! Will order from them again! (:

Reply from Bright Swimwear
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