The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more
Company replied
I used BringFido to find a hotel to stay in with my dog over Christmas and it was perfect, exactly what I needed from a service like this. Excellent. Sadly on the last day of my trip, tragedy... See more
Company replied
I've been using BringFido for 11 years for every trip I take. I never had a problem until two weeks ago. My reserved room was downgraded at a Red Roof hotel (which gets a 1 star from me). It was not a... See more
Company replied
Bring Fido is the first place we go to book a hotel when we are traveling with our dogs. We've never been disappointed with the service and the Pet insurance gives us peace of mind in case our high e... See more
Company replied
Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach? BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.
United States
Replied to 75% of negative reviews
Typically replies within 1 week
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Used this app extensively for booking hotels and finding amenities during a 4 day cross country road trip that had us going through 5 different states. No issues with any of the bookings and found some great dog parks as well

Reply from BringFido
I just want to send out my sincere thanks to the team at BringFido. I coordinated lodging through their website for a LaQuinta Inn in Las Vegas. Of course, it looked great in the pics but when we arrived, the accommodations were fair at best. There was people hair in the bed from the previous guest, (assumed) the pool was closed for use and the breakfast kitchen was represented by a "B" rating by the Dept of Health. They helped to try to negotiate a refund but unfortunately the hotel only settled for not charging us for the day not used. They helped us find a much better location to stay which was perfect!

Reply from BringFido
I inadvertently clicked what I thought was to look at pricing but ended up making a reservation I did not want. I called Bring Fido and the gentleman on the line promised to take care of which he did. Will use you again. Thank you!
Blake

Reply from BringFido
A blatant AI or Fake review is posted on this site.
I have never spoke with the person and it beyond
malicious. All I could do is respond. Bring Fido
will not remove it and the same posted on Yelp.
They should not be in business. No respect for
a business and all the hard work put into a business.

Reply from BringFido
Very helpful in finding dog-friendly accommodations and eateries.

Reply from BringFido
Love Bringfido.com!
I always use them when I need to find a place to stay with our dog.
Very convenient and reliable.

Reply from BringFido
We took a road trip last year for the first time, with our dog, and again this year. We drove from Illinois to Oregon. Bring Fido made traveling incredibly easy. We decided when we wanted to stop driving for the day, found a hotel and also where to have dinner. It’s great, and customer reviews are incredibly helpful. Makes traveling with your pet so much easier and enjoyable.

Reply from BringFido
Excellent customer service. Friendly, knowledgeable, respectful.
Helped me with reservation two nights in a row. No one was at the desk of the motel and I had paid online. Customer service person got ahold of someone to let me in and get a key. Very much appreciated as I wasn’t feeling well and didn’t want to hassle with trying to cxl and get a refund.

Reply from BringFido
We used BringFido to book hotels for a cross country trip. The interface was great and recommendations from other pet parents were very helpful. The app is really excellent, too, with our stays easy to find and clear links to mapping apps. Very satisfied!

Reply from BringFido
BringFido is always my 1st choice when looking for dog friendly places! Whenever we go camping or travel somewhere new, I go to BringFido for the best dog friendly places around. I enjoy the layout of the website and easy navigation, links and photos.

Reply from BringFido
Our waitress was very friendly and sweet. She was good to our dog, and she made sure we had all we needed like paper towels and sauces, etc. Will definitely go back!

Reply from BringFido
I had a delay in my trip and faced losing my non-refundable night's entire charge. I called BringFido the night before my scheduled arrival and they worked with the hotel to move my reservation to the next night with no fee. It was beyond great service and I am very grateful.

Reply from BringFido
I have a large German Shepherd. This is a great resource to find hotels and restaurants where I can go with my big guy. I've needed to call to make a same day reservation and the service was great! Very nice interaction!

Reply from BringFido
Traveling with 3 small dogs can be difficult. The BringFido personnel were very helpful. They saved us on pet fees and were able to get the 2 dog maximum waived or found us a hotel that would allow 3 dogs in one room,thus saving us money. We used them 3 days straight on our trip to Idaho from Texas. I will definitely use them again.

Reply from BringFido
They do their best to show dog-friendly places, although the inventory is still very US-heavy. We booked a hotel and the hotel had stopped accepting dogs. The BF team got back to us within 12 hours to help us change or get a refund (they don’t control the changes in hotel pet policy). So far, a good experience.

Reply from BringFido
BringFido is a reliable source of information for those of us with dogs. Their dog friendly recommendations are helpful in helping me choose where me and my dogs are welcome.

Reply from BringFido
BringFido is a fantastic resource for dog owners who want to travel with four legged family members.
Reviews I read on their site helped us to identify truly dog friendly restaurants and a hotel for a recent family vacation.
BringFido is a resource we now trust.

Reply from BringFido
Jared was extremely helpful and made the process so easy. I always use the app when traveling to simplify my experience.

Reply from BringFido
We used Bring Fido to book hotels for our trip from Ecuador back to the US. We had some issues with paperwork and had to stay in Ecuador for another week. Bring Fido helped us cancel our reservations in Washington DC with no penalty, and helped is find an AirBnB for our extended stay in Ecuador. Most hotels would have charged us the $1000 for the hotel in Washington, but Brooklyn at Bring Fido called the hotel for us and asked them to refund our money. Thank you Brooklyn and Bring Fido for helping us through a trying situation.

Reply from BringFido
The company was fine very good response to my issues.
The hotel however was not.

Reply from BringFido
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