BringFido Reviews 415

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The customer service representative did the best thing for us. We chose the hotel we wanted and then she called them directly to make sure a room was available. Great decision because we were told upo... See more

Company replied

Rated 5 out of 5 stars

I used BringFido to find a hotel to stay in with my dog over Christmas and it was perfect, exactly what I needed from a service like this. Excellent. Sadly on the last day of my trip, tragedy... See more

Company replied

Rated 5 out of 5 stars

I've been using BringFido for 11 years for every trip I take. I never had a problem until two weeks ago. My reserved room was downgraded at a Red Roof hotel (which gets a 1 star from me). It was not a... See more

Company replied

Rated 5 out of 5 stars

Bring Fido is the first place we go to book a hotel when we are traveling with our dogs. We've never been disappointed with the service and the Pet insurance gives us peace of mind in case our high e... See more

Company replied

Company details

  1. Media company

Written by the company

Looking for a pet-friendly hotel? How about an awesome dog park, trail or beach? BringFido is the world's leading pet travel website and the #1 trusted resource for dog owners looking for the lowdown on the best hotels, attractions, and restaurants that welcome pets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

415 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New to BringFido, and very pleased

We are new to BringFido, and are so happy that we have found it. We have 2 large dogs and are wanting to take them with us in some travels. We recently wanted to book an overnight hotel stay as a trial run, and found great accommodations through BringFido. We appreciated the level of detail provided for what each hotel expects and offers, and it was easy to book through BringFido. We also found a nearby dog friendly brew pub through the site, again with good information for expectations. Very pleased; recommend highly.

24 March 2025
Unprompted review
BringFido logo

Reply from BringFido

Thank you so much for taking the time to share your experience! We're thrilled to have you in the BringFido family.

Rated 5 out of 5 stars

Triton on BringFido

I have used Bring Fido now twice on trips. Each time I had some clarifying questions that I called and talked to an advisor who reached out the the hotel directly to find out the questions. Also, on the first trip we had to cancel our first reservations due to a death in the family. The Hotel policy was 50% within a week. The advisor contacted the hotel and they graciously refunded the entire amount. THANK YOU BringFido. Will continue to use your service.

10 March 2025
Unprompted review
BringFido logo

Reply from BringFido

Thank you for allowing us to be of service, and for your kind review.

Rated 5 out of 5 stars

Easy experience

Using BringFido was so helpful in weeding out hotels that did not allow pets. Also was informative about pet policies at each hotel (size of dogs allowed, number of dogs allowed, etc.)

15 February 2025
Unprompted review
BringFido logo

Reply from BringFido

Thank you for sharing your experience!

Rated 5 out of 5 stars

This is THE BEST site for traveling…

This is THE BEST site for traveling with your pet. We have three large dogs and finding locations to stay, things to do, places to eat, etc. can be daunting. BringFido has been an incredible resource and we have found some amazing destinations with the site recommendations.

Thank you BringFido for making our family travels easy and enjoyable!

20 December 2024
Unprompted review
BringFido logo

Reply from BringFido

Thank you so much for your kind words. We are thrilled to be of service and so glad you found us!

Rated 5 out of 5 stars

Overnight stop

Made a reservation for a new hotel, Home 2 Suites in Kingsland Ga. The app said that there were no pet fees. After I paid I was informed that the hotel now charges $50 per pet per stay. BringFido said that if there were any discrepencies in my bill to inform them. All went great and we were very pleased with the hotel and BringFido's service. Would definitely book thru them again.

30 November 2024
Unprompted review
BringFido logo

Reply from BringFido

That is our Pet Friendly Guarantee in action so that you have peace of mind when booking through BringFido! Thank you for sharing your experience.

Rated 5 out of 5 stars

Thank you BringFido for your help.....

Thank you so much to BringFido. It isn't always easy to find a place that will take cats. BringFido really helped in our search & the transaction was totally smooth. We really appreciate it. We just booked a second stay through BringFido. We'll be visiting their site often in the future.

14 November 2024
Unprompted review
BringFido logo

Reply from BringFido

We're so glad you found us! Thank you for sharing your experience using BringFido.

Rated 1 out of 5 stars

BringFido was contacted several times…

BringFido was contacted several times to REMOVE PetCabNYC from their site and they refuse. They are using copyrighted photos from our site and we want nothing to do with this company. PLEASE REMOVE, or we will report to ICANN and ask them to de-list our name. Also, TRUST PILOT is a company that people pay for service.. Google doesn't charge for listing reviews.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

We found this place from BringFido app

We found this place from BringFido app. Danielle at the front desk went over and above. We, as well as our dog, we're made to feel welcomed. They have great amenities. I would highly and wholeheartedly recommend this place.

7 November 2024
Unprompted review
BringFido logo

Reply from BringFido

Sounds like a great hotel!! Thank you for using BringFido to book your stay! We welcome you to leave your review of this property on our website to help fellow travelers, too! https://www.bringfido.com/user/reviews/post

Rated 5 out of 5 stars

BringFido did a great job booking my…

BringFido did a great job booking my hotel for me and my dog and the whole process of checking in/out was seamless. Their website is easy to navigate and prices were just as competitive as other sites. Would definitely use BringFido again for any of my booking needs!

19 October 2024
Unprompted review
BringFido logo

Reply from BringFido

Thank you! We're so glad you found us and hope to be of service again soon.

Rated 5 out of 5 stars

Dog owners helpful tool…

Very helpful to find places to dine with our dogs while traveling

26 October 2024
Unprompted review
BringFido logo

Reply from BringFido

Thank you so much for your review! We're glad we could help.

Rated 5 out of 5 stars

Used your service for our trip from Ks…

Used your service for our trip from Ks to NY, and was always able to find appropriate hotels for us and our pooch. Some of the hotels were older in looks but always clean . Always read reviews before picking a place which helped. Like when notified the place takes large dogs especially since we have Bernese Mountain Dog. Will continue to use for all of our trips.

24 October 2024
Unprompted review
BringFido logo

Reply from BringFido

We're so happy to be of service! Thank you for sharing your experience using BringFido to book [big] dog friendly hotels on your road trip!

Rated 5 out of 5 stars

So kind and accommodating

Husband and I visited with two dogs- Joe (65 lbs) and Roxy (30 lbs). We sat on the patio and the waitress brought us two plastic bowls and a large jug of water for the dogs. The waitress guided us in ordering food for our dogs- when I asked if we could order a kids meal for them to split, she informed me that they could make a hamburger patty for each of them. That was perfect! Their hamburger patties came out with our meals, each in its own bowl. We were able to relax and enjoy our meal with our pups…and they thoroughly enjoyed each getting their own hamburger! Our food was delicious, also. We would definitely visit here again, with or without our pups.

10 October 2024
Unprompted review
BringFido logo

Reply from BringFido

Sounds like a great spot!! Thank you for using BringFido to find pup friendly restaurants! We would welcome your review of this property on our website, too! https://www.bringfido.com/user/reviews/post

Rated 5 out of 5 stars

BringFido was very helpful in our move…

BringFido was very helpful in our move across the country. They made it easy to find hotels that accepted cats. Of course, they are more suited to their canine siblings, but helpful just the same. Would be nice to have a section specifically for BringFluffy 😻

30 September 2024
Unprompted review
BringFido logo

Reply from BringFido

Thank you so much for sharing your experience! On our website, you will actually find a filter under 'Pet Policy' that allows you to search specifically for 'Cats Allowed' properties. But our agents are also a fantastic resource and can often find even more options for you when you call. We look forward to being of service again soon, though perhaps not for a full move across the country! Whew, we know that was a lot of work!

Rated 5 out of 5 stars

Super helpful

Super helpful, nice, empathetic staff, and they understand what we're facing when we travel with multiple large dogs. Phone support is great - especially appreciated by travelers like me who don't always know how far we're going to get on any given day of driving. They have a great database of which places take what kind of dogs (some don't accept large dogs), and the exact costs; they help you look through the options, and then make your reservation for you! My experience was that they found me better rates than I could find on my own. BringFido will be my "go to" from now on.

15 September 2024
Unprompted review
BringFido logo

Reply from BringFido

Thank you for such a kind review! We're very glad you found us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look