We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct. There was a mi... See more
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Company details
Written by the company
An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.
Contact info
2 Murrayfield Road, NR6 6NQ, Norwich, United Kingdom
- 02031 678757
- info@britanniarose.com
- britanniarose.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 24 hours
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Excellent!
Excellent quick delivery and well packaged.
Would definitely buy from BR again.
Some frustration but now resolved.
Misunderstanding over opening hours led to some frustration regarding a refund which was not completed. Hopefully this is now resolved.

Reply from Britannia Rose
Very pleased
The whole process was quick and easy and the product was well made, well packages and arrived quickly.
Great selection and reliability
Great selection, quality and reliability. My roman blind fits perfectly and looks wonderful. Fortunately the fabric was still available; I had bought curtains 6 years ago and have re-used them in my new home.
Cushion cover
I ordered a cushion to match my Roman blinds. Very pleased, will be ordering another.
helpful staff and efficient processing…
helpful staff and efficient processing of order
Super website with huge selection of…
Super website with huge selection of fabrics to choose from. Very quick delivery of samples.
The new curtains in Chatsworth fabric look lovely and transform the room.
Happy customer
The curtains are beautiful ,well made with great attention to detail. Delivered via courier and very well packaged. Excellent service.
Great customer service
We ordered blinds, curtains and a curtain pole from Britannia Rose. We were extremely happy with all of them. The curtains and blinds were well made and the measurements were correct.
There was a minor issue with the curtain pole but Britannia Rose rectified this very promptly and without any quibble. How a company deals with problems is often what sets them apart. Britannia Rose provided great customer service before, during and after sale and their products are great too
Quality product
Quality product, promptly delivered and user friendly website.
Gorgeous Fabrics and a Lovely Company.
I purchased a cushion and some material for one of our bedrooms, and both are absolutely beautiful. I was very spoilt for choice with so many gorgeous fabrics on offer! My order arrived very promptly and was packed carefully. The service was excellent all the way through. Thank you to everyone at Britannia Rose.
Overall great experience
Very happy with all aspects of ordering with Britannia Rose; easy to use website, quality materials, reasonable pricing, excellent correspondence, quick delivery - overall great experience
Beautiful blinds
Great fabric selection and quality. Blinds well made and easy to fit
Have purchased many cushion…
Have purchased many cushion covers...always perfect.
Awful
Ordered 2 fabric samples, only 1 arrived. I assumed the second one would follow but after 3 weeks I called Britannia Rose to be told it had been discontinued and was unavailable. No one had bothered to tell me this. Similarly, I later noticed I had been charged for both samples but again it was left to me to contact them to find out that yes, they were processing a refund for the missing sample. The communication has been appallingly bad, and the time I wasted meant that I'm now too late to get new curtains in time for Christmas in my newly decorated sitting room.

Reply from Britannia Rose
Exceptional Customer Service
Exceptional Customer Service. After contacting them I had a reply within no time and the problem was resolved straight away. 5 star Service.
I have used this business over the last…
I have used this business over the last 3 years. Huge array of samples that are easy to order. The materials are always exceptional and the workmanship second to none. Ordering easy from start to finish, I would not only highly recommend , but would not use any other company.
Ease of ordering
Curtains ordered easily, very accessible website, samples available.
Delighted with finished results and free cushion, great colour and quality.
The suggested colour matches were a bonus
The suggested colour matches were helpful when it came to choosing the fabric I needed. Both the samples and fabric were well wrapped and despatched promptly. Cannot fault.
Beautifully made curtains
Beautifully made curtains, fully matched.
Friendly and helpful people at Britannia Rose and always responded swiftly to any messages sent.
If you are wanting curtains, please consider Britannia Rose BEFORE comitting elsewhere. If you know the fabric you want, check with Britannia Rose as they may well have it available too (and at a more competitive price!)
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