British Bird Control Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional and efficient service, highlighting the clear explanations provided and the swift completion of work. Many people found the staff to be friendly, polite, and knowledgeable, often going above and beyond expectations. Reviewers frequently noted the tidiness of the work, with teams cleaning up thoroughly after the job. The overall process, from initial contact to completion, is described as straightforward and helpful, with good communication regarding updates and scheduling.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the politeness... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone I dealt with was so polite and professional. On the day the work was completed swiftly and with clear explanations of what was done. The weather delayed the work initially (in January) bu... See more

Company replied

Rated 5 out of 5 stars

We had a pigeons nest under our solar panels. The company was really easy and straightforward to deal with from first contract to completion of the works. The guys were very friendly and efficient, w... See more

Rated 5 out of 5 stars

Great company! Very efficient at all stages of the process. The guys were friendly and professional and everything was left tidy when they finished the work. They were very apologetic they were a l... See more

Rated 5 out of 5 stars

Very professional, experienced and licenced team cleared my roof and fitted the mesh around my solar panels. Cleared up all mess made and complete explanation of what they were doing, what they found... See more


Company details

  1. Bird control service
  2. Business-to-Business service
  3. Pest control service

Information provided by various external sources

British bird control are specialists bird pest control professionals covering all aspects of bird control, clean-up and proofing. Providing the most effective bird control and proofing services available anywhere in the UK. Call Today for a free no-obligatory quotation....


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Shoddy work and no reply

The bird proofing work was not done correctly, apparently the birds somehow managed to pull it all out and return. Hmm. Nobody ever replied to my requests to put the work right. Waste of money.

27 March 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Morning Jenni - I have checked our emails and the last one we have had from you was October 12th 2023. All you need to do is call 0800 327 7293 or email Dave in operations at dave@britishbirdcontrol.co.uk. Calling is probably best, just in case your emails have been going into an individual's junk folder.
BBC

Rated 5 out of 5 stars

Would recommend

Efficient customer service. Friendly, hardworking team who carried out the work. Very pleased with the process from start to finish & would recommend.

11 March 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you for taking the trouble to post this Michelle.
BBC

Rated 5 out of 5 stars

Protecting solar panels

From start to completion we have been well informed about the procedure for installing this caging around our solar panels. The two chaps who installed them were efficient and polite and 'just got on with the job'.

4 March 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks for taking the trouble to post this Reginald. BBC

Rated 5 out of 5 stars

Would recommend.

Clear communication, responded to changes well as it was fairly dynamic, and the team that turned up to do the job we kind, did it well, and explained everything clearly leaving no mess behind.

28 February 2024
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you JJ we do our best to please and deliver what we say we will.
BBC

Rated 5 out of 5 stars

Excellent bird control service!

After some internet comparisons, I asked British Bird Control to install bird-proofing for the solar panels on the roof of our house. The whole experience was very good, from the initial conversations/explanations to the installation (the team was very efficient and willing to explain all related issues), and the billing/payment process. I couldn't have asked for a better service at a very competitive price!

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Quick, effective and good value for money.

Quick response to my enquiry.

Plenty of pre-installation information on what to expect.

Prompt booking of the appointment to install and a great job done on the day with workspace left clean and tidy.

The only ones who aren’t happy are the pigeons!

Would be very happy to recommend.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

A FIVE STAR PERFORMANCE

Their website gave me some confidence. The reviews were encouraging and their price was competitive.
They were very accommodating with regard to accepting a tight timescale.
The team arrived as scheduled and completed the job in good time. They were very informative, personable and efficient. I would have no hesitation in highly recommending them.

15 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From initial contact, the company kept me informed throughout. The two fitters Gaz and Mace were very friendly and professional and Gaz pointed out exactly what they were doing. Unfortunately they were unable to clear the gutter because it was frozen solid. As soon as the temperature went up a few days later they returned as promised to finish the job. Excellent service.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Good work

The team who installed the pigeon proofing on my solar panels were friendly, quick and efficient and left no mess. Also they obviously did a good job, because the next day I spotted several bemused pigeons wandering round and round the panels and peering underneath, trying to figure out why they could no longer get in. Success!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Pigeons nesting under solar panels

Recent stormy weather delayed things a bit but we were kept appraised and once a date was settled, they came and did a very professional and efficient job in bird proofing our solar panels - excellent value.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Spot on in every way.

They got everything right from initial inquiry through to completion. Their quotation was detailed going into every aspect of the job plus it was far from the highest price of companies bidding for the work. I was kept informed of progress every step of the way. The installation team were friendly and professional as were the rest of the team I had contact with. I would not hesitate to recommend them to others or to use them again myself.

6 November 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Many thanks Peter for taking the time to write this.... we do our best.
British Bird Control

Rated 5 out of 5 stars

Excellent service

Excellent service! Initial contact and subsequent queries promptly dealt with. Kept fully informed regarding appointments for work to be carried out - made difficult because of Storm Babet. The team who came to assess and carry out the work were brilliant. It was me that was terrified!! No more pigeon worries for us!!

3 November 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Thank you for your understanding re the weather Susan and glad you are pleased.
British Bird Control

Rated 3 out of 5 stars

Wish full service offered

Had my solar panels protected on the 5th October 2023. Happy pigeons dont seem able to get under my panels now. Have to say I was expecting my panels to have at least a wipe over whilst the workers were on the roof. Also my gutters are still blocked. During the recent heavy rain water was pouring out of them. Not sure it is blocked gutters or the downpipe. No idea why this company can't offer a full service of thoroughly cleaning the panels and if needed removing the downpipe to unblock it. At 60 I find it difficult to climb ladders but will have to sort out the problem myself or pay to have the work done. I did think for £600, at least my panels would be cleaned. Communication was good. Happy with protection but wish a full service was offered.

5 October 2023
Unprompted review
British Bird Control logo

Reply from British Bird Control

Hi
I am afraid we don't know your name. It will have been explained to you that the service includes a rinse down of the panel surfaces if you can provide an in-reach external tap watersource. But not a full chemical clean which is not a service we provide as a pest control company. The rinse down has to be done from the tops of ladders. You can't use water or hoses when you are on the roof for safety reasons. We clear the gutters below the panels as part of the service as long as we can get ladders to them, and dispose of the fouling and nesting materials. We remove any birds, and any nesting materials we can safely reach by hand from under the panels without risking damaging the performance of the panels. The activity of large, clumsy birds like pigeons often loosens connections over time. Prodding around with poles and sticks under the panels seriously risks disconnecting already loose circuits. We do not clear downpipes. This is also made clear during the quotation process. Again this requires specialist equipment and expertise and experience which we don't have. If you think any of the above has not been done, please drop an email to dave@britishbirdcontrol.co.uk . The proofing comes with a ten year guarantee.
BBC

Rated 5 out of 5 stars

Highly recommend

This company has been a pleasure to deal with due to issue with pigeons under solar panels, from initial enquiries through to work being completed,everything fully explained, work carried out quickly and everyone I have spoken to has been brilliant, thank you all so much !

18 October 2023
Unprompted review
Rated 5 out of 5 stars

A very efficient service

A very efficient service, everything was clearly explained to me before booking a date and I was kept informed of progress, the team actually came a week before expected. The bird team were very personable and knowledgeable, and did an excellent job for us.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with; they provided a very competitive quote and the booking process was straight forward. Once booked, they kept me informed of developments regards scheduling. Turned up on time on the specified day and undertook a clean, tidy professional service. Unblocked gutters in addition to bird proofing and cleaning solar panels. No mess or noise. Would highly recommend

5 October 2023
Unprompted review
Rated 5 out of 5 stars

The sound of silence

Waking up to the sound of silence is a perfect start to the day. After months and months of droning feral pigeons from dawn onwards we are so thankful for the 2 young men who leapt about on our roof last Thursday!

From our initial enquiry onwards, the people at British Bird Control have looked after us so well. Everything has been explained in detail, emails have been responded to promptly and phone calls likewise. The 2 man team who did the dirty job were friendly and business-like, again explaining everything before they started and then gave a full report, with photos, before they left.

So: no more noise, feathers, blocked gutters, messy windowsills - not to mention beady eyes staring at us from the rooftop. The cost was more than worth it and we are more than grateful.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the service I received

Very happy with the service I received. Good communication throughout and great work carried out by installers. Wouldn’t hesitate to recommend this company to all those who are tormented by pigeons nesting on their property.

8 September 2023
Unprompted review

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