BritishGram logo
Visit website

BritishGram Reviews 796

•
TrustScore 4 out of 5

4.2

Supermarket
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the efficient and rapid delivery service, often noting that orders arrive within the promised timeframe or even sooner. Many people appreciate the ease of ordering, highlighting the user-friendly website and the ability to find specific products, such as particular flavors or items unavailable elsewhere. The overall consensus is that the company provides excellent service with good prices and reliable shipping. However, some customers experienced issues with delivery, mentioning instances where items arrived later than expected or were not delivered as promised, sometimes without a delivery card. A few people also expressed frustration when delivery personnel did not follow specific instructions, such as leaving boxes by the front door for disabled individuals.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and efficient... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online and... See more

Product

Customers had positive experiences with the product. Reviewers appreciate the large range of goods, with many... See more

Based on these reviews

Rated 5 out of 5 stars

Selection was spot on; had the crisps I required. The delivery was rapid. Outstanding all round. And I say this having previously used another business, who took 10 days to get the items to me. I'll b... See more

Rated 5 out of 5 stars

Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... See more

Company details

  1. #20 of 28 best companies in Supermarket

Written by the company

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.

Contact info

4.2

Great

TrustScore 4 out of 5

796 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

just received order very happy seller…

just received order very happy seller had to subitute part of order as item was discontinued but that is fine by me and as a sorry they sent a bar of chocolate which very grateful for lovely company defo buy again from this is my 3rd order from them and i will continue to buy from them

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Great

I received the product as ordered on time. i will use them again.

17 September 2023
Rated 4 out of 5 stars

Good value.

2 items I ordered were fine, but the other's were different & I did not want them. Took a while to have them collected from my home, but as soon as they were a refund was in place.

6 July 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look