While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the convenience and time-saving aspects of the service, appreciating the smooth and quick passage it provides. Many find the process easy to use, install, and manage, with accurate charges and a reliable system that works perfectly. However, some customers expressed dissatisfaction with the pricing, consistently noting that the service is too expensive, with some even mentioning price increases. A few people also felt that the explanations for using the service, particularly regarding number plate recognition and language options, could be clearer and more comprehensive.

Based on these reviews

Rated 5 out of 5 stars

The price was extremely good with the license agreement and we moved so fast through the green lanes. Also I activated teh agreement half an hour before passing over the bridge and tehre were no issue... See more

Rated 5 out of 5 stars

Really convenient to pass the toll pay station without stopping. Would be better not to have that cost at all, however.

Rated 5 out of 5 stars

What I enjoy most is the time saving, that I don't have to wait on the queue to pay for a passage.

Rated 5 out of 5 stars

The perfect pass for crossing the bridges to continental europe. Good prices and fast lane. Much faster (and cheaper) than the slow ferrys.


Company details

  1. Transportation service

Written by the company

Brobizz A/S udvikler og administrerer Brobizz-konceptet, der sikrer automatisk betaling ved bl.a. broer, færger, afgiftsbelagte veje og parkeringsanlæg.


Contact info

  • Vester Søgade 10, 1601, København, Denmark

  • brobizz.com

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dissaointed

Honestly every time I use it there have been problems. Why is it that it does not register my car at times and then I have to pay the full price? I gave my data in exchange and that is how I get rewarded? Unbelievable. Just today I had to pay 350DKK because it decided to not work again

4 July 2025
Unprompted review
Brobizz A/S logo

Reply from Brobizz A/S

Hello Catherine

Thank you for the review.

We are sorry that you have had an unsatisfactory experience with your agreement from Brobizz. If the problem persists, you're very welcome to contact customer service, and they'll look into the matter.

https://brobizz.com/en/customer-service/

We are grateful for your feedback and wish you many great trips in the future!

Best regards
Werner, Brobizz A/S

Rated 4 out of 5 stars

The explanation of using Brobizz on…

The explanation of using Brobizz on both bridges, the Oresund Bridge and the Storebaelt Bridge, could be much better and simpler, for both the car and the camper. Short, concise, point by point, here also what I need on the Storebelt Bridge, because the rules are different there. Although the Storebelt Bridge is operated by a different company. Sincerely, Bojan.

16 June 2025
Unprompted review
Rated 4 out of 5 stars

Works very good.

Works very good.
To minor faults:
1) shipping to Switzerland was not possible so I had to organize it via my Swedish family, but your staff has been very kind and helpful thru the whole procedure;
2) it interferes with my Italian/French telepass/télépéage so I have to take it down when driving thru Italy or France. (The Franco-Italian device won’t work and the barrier won’t open)

17 June 2025
Unprompted review
Rated 1 out of 5 stars

No good for Norway

If you have been directed to this company by Autopass in order to pay for your tolls in Norway like I was for a vehicle over 3.5 ton, be aware . After extensive research I bit the bullet and decided to order a tag for my trip to Norway . After ordering I noticed it could only be used on the bridges in Denmark . I quickly tried to cancel but the only way of communicating was by chat and they can’t cancel my order even though it’s not been despatched. So I’ve lost £25 on something that’s not fit for purpose. It’s hard enough trying to organise a trip to Scandinavia without being ripped off by a Danish company . The day wasted trying to cancel my order .

27 May 2025
Unprompted review
Brobizz A/S logo

Reply from Brobizz A/S

Hello James

Thank you for your review

We're sorry to hear, that you've had issues cancelling an order. If you receive you don't want anyways, you can just return it to sender within the given time, and we'll refund the price.

As for a bizz that works in Norway then Brobizz can only provide one for our business customers. You can find a list of providers of a bizz that works in Norway here

https://www.autopass.no/en/user/contact-a-toll-service-provider/

We're grateful for your feedback!

Best regards
Rasmus, Brobizz A/S

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look