Brockleby's Pies Reviews 

1,022
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, rich flavors, and generous meat or fruit fillings packed inside the wonderful variety of handmade pies. Buyers also appreciate the smooth online ordering process, secure packaging, and prompt, efficient delivery service. People note that the available gluten-free choices make it very easy for households with dietary restrictions to share meals together. Some reviewers were not happy with certain products, noting that specific fillings tasted bland or lacked proper seasoning. Others mentioned issues with the pastry texture, finding it a bit too hard or tough to enjoy fully.

What people talk about most

Product

Clients share positive opinions on product, highlighting the delicious taste, generous fillings, and... See more

Quality

People report positive experiences with quality, highlighting that the pies are consistently delicious and... See more

Delivery service

Consumers find delivery service to be excellent, quick, and reliable. People consistently report that... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is... See more

Value for money

Users describe mixed feelings regarding value for money, with high disagreement among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the pies are delicious and made with good quality ingredients. We particularly like the Kiwi and the Maharaja's Chicken pies - different but still yummy! Ordering online is very easy and you oft... See more

Company replied

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more

Rated 5 out of 5 stars

Ive had several emails over a few months but always resisted buying, but decided to try this time. Given a choice of delivery dates, a free pie, I bought ten! I don't eat the meat ones, so will need t... See more

Rated 5 out of 5 stars

My wife and I attended the Ultimate Pie Making Workshop, Sunday 19th September. Gaynor met us at the door, 16 of us! Gaynor was very knowledgeable, patient and with a lovely sense of humour. She... See more


Company details

  1. #5 of 5 best companies in Pie shop
  2. #36 of 47 best companies in Bakery
  3. #3 of 6 best companies in Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,022)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delicious pies

Delicious pies, nearly as good as my home-made pies, but a far sight quicker to have when you both work full-time and more. Arrive very well packed and insulated, perfect to pop in the freezer. And great to just shove in the oven, frozen, go walk the dogs and get back to a good, hot, tasty pie. Delivery is amazingly quick. Customer service was 5 🌟 on the one occasion I had to contact them. Highly recommend.

26 March 2026
Rated 5 out of 5 stars

Excellent pies, excellent service.

Great range of pies, interesting flavour combinations with new varieties regularly added. Generous fillings, and lovely pastry. Delicious.

Rapid delivery and superbly packaged to ensure quality is maintained.

26 March 2026
Rated 2 out of 5 stars

All gravy no meat

Really disappointed in this batch of pies which will be our last. Yesterday had a moo and blue and there were about 5 lumps of meat swimming in gravy. The filling was terrible, really not worth the average £10 per pie. Pastry is too short and tasteless. Much better pies in marks and Spencer’s

26 March 2026
Unprompted review
Rated 1 out of 5 stars

disappointed Pie taster

we bought these pies as a bargain bundle in february this year. we had great expectations from this award winning pie company so we ordered seven family sized pies including two fruit pies, meat pies and fish pies and two small vulcan munch pies so you can say a varied selection!! unfortunately they all lacked flavour,filling and the pastry was tough and tasteless which is really disappointing. They are most certainly not value for money also the photo's show pies heaving with filling but ours had more gravy than filling.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Pies

I can honestly say these are some of the best pies we have ever tasted. The meat or cheese is tasty and plentiful and the pastry is perfect, not too thick or thin. I can highly recommend these pies as they are perfect in both mine and my husband's view and we always look forward to eating them.

25 February 2026
Rated 5 out of 5 stars

Eating Brockleby's pies brings families together!

I chose Brockleby's when the doctor told me I had to go gluten-free as there is a great choice of gluten-free pies, often the same (or similar) fillings to gluten containing ones, so all of us at home can eat together. I buy several weeks' supply at a time and keep them in the freezer to get out and use at short notice!

24 February 2026
Rated 5 out of 5 stars

Tasty Pies

Bought your pies many times Chicken,Beef, Venison and Cheese always full of tasty filling.

Got a Mix fruit Pie 🥧 free

23 February 2026
Rated 4 out of 5 stars

Good pies, tough crusts

The contents of the pies are quite tasty and we enjoyed them. The only issue is the gluten-free crust is a bit tough, not as flaky as we'd like. But we will definitely have more of your pies. Thank you!

24 February 2026
Rated 5 out of 5 stars

Lush!!

The pies came up in my Facebook Feed so I looked at the Site and being a Pie Lover I decided to Order some, so far We have Eaten 3 out of 8 ordered! They arrived Frozen in very secure packaging! Very easy Cooking instructions and now for my Honest Review of those tasted so far first off the Disappointment The Venison one I think it was literally a pinch of salt away from being good but I found it bland but the meat was Beautifully tender! Next Lamb and Mince and The Kiwi (Minced steak and Cheese) These were the type of pie that even now just typing my mouth is salivating they were absolutely some of the Tastiest if not the Tastiest pies We have ever tasted Stunning!! will be ordering again once the others have been eaten! I will edit later if Needed!

18 February 2026
Unprompted review
Rated 3 out of 5 stars

Trying to return all your package & freezer packs

Your pies are delicious and we're very pleased with them thank you but we have tried several times to return your insulated packaging and your freezer packs too. We carefully packaged it all up and put card inside with our email address on and I sent you details by email and I also telephoned and spoke to somebody who promised to send me a return label but nothing has arrived. How do we return all this packaging to you please? It's frustrating because we've now had this all packed up ready to go it for almost 2 weeks. I look forward to hearing from you again soon and to receiving a return postage label as you promised in the post or by email very soon please?

27 January 2026

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