Brockleby's Pies Reviews 

1,022
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, rich flavors, and generous meat or fruit fillings packed inside the wonderful variety of handmade pies. Buyers also appreciate the smooth online ordering process, secure packaging, and prompt, efficient delivery service. People note that the available gluten-free choices make it very easy for households with dietary restrictions to share meals together. Some reviewers were not happy with certain products, noting that specific fillings tasted bland or lacked proper seasoning. Others mentioned issues with the pastry texture, finding it a bit too hard or tough to enjoy fully.

What people talk about most

Product

Clients share positive opinions on product, highlighting the delicious taste, generous fillings, and... See more

Quality

People report positive experiences with quality, highlighting that the pies are consistently delicious and... See more

Delivery service

Consumers find delivery service to be excellent, quick, and reliable. People consistently report that... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is... See more

Value for money

Users describe mixed feelings regarding value for money, with high disagreement among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the pies are delicious and made with good quality ingredients. We particularly like the Kiwi and the Maharaja's Chicken pies - different but still yummy! Ordering online is very easy and you oft... See more

Company replied

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more

Rated 5 out of 5 stars

Ive had several emails over a few months but always resisted buying, but decided to try this time. Given a choice of delivery dates, a free pie, I bought ten! I don't eat the meat ones, so will need t... See more

Rated 5 out of 5 stars

My wife and I attended the Ultimate Pie Making Workshop, Sunday 19th September. Gaynor met us at the door, 16 of us! Gaynor was very knowledgeable, patient and with a lovely sense of humour. She... See more


Company details

  1. #5 of 5 best companies in Pie shop
  2. #36 of 47 best companies in Bakery
  3. #3 of 6 best companies in Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(1,022)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the chicken Maharaja pie

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to eat half a pie each was soon overcome and plates were almost scraped clean. “100%" hit all the right spots, good quantity of chicken, tasty sauce, awesome pastry. What more can I say, other than try one!

26 January 2026
Rated 5 out of 5 stars

BEST PIES

They are the best bought pies , forget the major supermarkets , once tasted you will never have any other .
Gluten free available as well

27 January 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

Ordered the 'Beaver' pie, the photos on the website showed a densly packed pie with lots of meat. In reality what we got was a pie with thin, watery gravy and a whole three chunks of meat in half the pie. It tasted nice, but the quality of the pie in no way justified the price we paid. Would not recommend these to a friend and will not use again

20 January 2026
Unprompted review
Rated 3 out of 5 stars

Once again a problem

Once again, a mix-up with the order..having had a problem with my first order, I received a coupon for 2 free pies, so I ordered a variety, including two pork pies, one ready to eat, and one frozen to bake at home. I opened the box with anticipation of sinking my teeth into a nice pork pie, only to find that both of them had to be baked at home, which also entails pouring gelatine into the pie, which is not terribly easy to do...
Here we are in June, and still nothing back from this pie company, as promised...

5 January 2026
Brockleby's Pies logo

Reply from Brockleby's Pies

Hi Richard I am sorry to hear of the problem you have encountered. We will be back in touch to rectify the situation with you. Kind regards Louise

Rated 3 out of 5 stars

The pastry was buttery and light and…

The pastry was buttery and light and when cooked was really nice. I have had the chicken and leek and the beef and blue cheese and although nice I didn’t think there was anything special. I was not impressed with the amount of meat in the filling. I also got the cook at home pork pie which was extremely delicious.

5 January 2026
Rated 5 out of 5 stars

Good quality food, all sourced from Britain, with a generous helping of friendly, & caring staff

I attended the Pie Shop on Church Street, along with a group of 6. This had been pre-booked. The food was lush, the pies were exemplary. Succulent & generous fillings, with lovely pastry. The mash was creamy and tasty. The soup starter, and cherry pie dessert were also incredibly nice. The experience was made even better by the staff who served us. They were attentive (without being in your face), warm, and welcoming. They joined in some banter too, and genuinely seemed to enjoy putting 'farm to fork'. Massive thank you to everyone working on the afternoon of 13th December.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Brockleby's Pies are very tasty

We've had 2 orders from Brockleby's thus far. Each pie we have tried has been very tasty and cooks up extremely well. We've tried the beef, venison, and chicken pies and love them all. The large pies are great for my wife and I for a filling supper.
Would love to see Brockleby's sell a side tub of gravy to go along with the pies. -hk

7 December 2025
Unprompted review
Rated 3 out of 5 stars

Only tried one of five

Only tried one of five, to early to say…

24 November 2025
Brockleby's Pies logo

Reply from Brockleby's Pies

Hi thank you for your review, we would really appreciate being able to find out more. Please could you email us referencing your review for the attention of Div info@brocklebys.co.uk? Thank you Louise

Rated 5 out of 5 stars

A brilliant company

A brilliant company. Great service and gorgeous pies. They are a little on the expensive side I know but they are well worth it. The pies have lots of filling and big chunks of meat. The pastry is beautiful. The best pies by far. I buy about 6 at a time and pop them in the freezer. The delivery is always on time and updates sent. Brilliant all round.

27 October 2025
Rated 5 out of 5 stars

Great scoff and delivery when you want…

Great scoff and delivery when you want it at a very good price. I'm stocked up for the immediate future but already planning to order more. Contrary to popular belief, pies can be part of a calorie controlled diet . And so say all of us.

27 October 2025

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