Brockleby's Pies Reviews 

1,022
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste, rich flavors, and generous meat or fruit fillings packed inside the wonderful variety of handmade pies. Buyers also appreciate the smooth online ordering process, secure packaging, and prompt, efficient delivery service. People note that the available gluten-free choices make it very easy for households with dietary restrictions to share meals together. Some reviewers were not happy with certain products, noting that specific fillings tasted bland or lacked proper seasoning. Others mentioned issues with the pastry texture, finding it a bit too hard or tough to enjoy fully.

What people talk about most

Product

Clients share positive opinions on product, highlighting the delicious taste, generous fillings, and... See more

Quality

People report positive experiences with quality, highlighting that the pies are consistently delicious and... See more

Delivery service

Consumers find delivery service to be excellent, quick, and reliable. People consistently report that... See more

Order

Customers had positive experiences with order, highlighting that the online ordering process is... See more

Value for money

Users describe mixed feelings regarding value for money, with high disagreement among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the pies are delicious and made with good quality ingredients. We particularly like the Kiwi and the Maharaja's Chicken pies - different but still yummy! Ordering online is very easy and you oft... See more

Company replied

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more

Rated 5 out of 5 stars

Ive had several emails over a few months but always resisted buying, but decided to try this time. Given a choice of delivery dates, a free pie, I bought ten! I don't eat the meat ones, so will need t... See more

Rated 5 out of 5 stars

My wife and I attended the Ultimate Pie Making Workshop, Sunday 19th September. Gaynor met us at the door, 16 of us! Gaynor was very knowledgeable, patient and with a lovely sense of humour. She... See more


Company details

  1. #5 of 5 best companies in Pie shop
  2. #36 of 47 best companies in Bakery
  3. #3 of 6 best companies in Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,022)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brockleby's pies are delicious.

Brockleby's pies are delicious, the pastry just melts in your mouth. There is lots to choose from. They are delivered on a day that suits you, they are well packed and I have never had a damaged one.

28 July 2025
Rated 5 out of 5 stars

Delivered on the chosen date

Delivered on the chosen date. The pies are very tasty and full of meat or fish. The summer isle salmon pie was great. Have recommended to my son who has already placed his first order.

28 July 2025
Rated 4 out of 5 stars

Lovely pie and really buttery pastry

Lovely pie and really buttery pastry. However.. this cost £11 which is almost double premium supermarket equivalents. I love supporting local businesses but this is expensive considering there wasn’t that much meat in the pie.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

I gave 1 star for excellent delivery

I gave 1 star for excellent delivery, but very disappointed in the pies. Just had a lamb pie, thought we would crack our teeth on the pastry, very hard. The bottom of the pie stuck to the bottom of the foil tray so had to get the pie out in pieces, not much filling at all. We then has an apple pie, again very hard pastry. Both cooked from frozen following details on the box. What have I done to get this awful pastry ?

20 July 2025
Unprompted review
Brockleby's Pies logo

Reply from Brockleby's Pies

Good morning Angela, we are sorry to hear of your disappointment and wonder if you had intentionally purchased gluten free products? You may or may not be aware that gluten free pastry is of a very different consistency to that which perhaps you were expecting? Please do let us know by emailing us at info@brocklebys.co.uk. With kind regards Louise

Rated 5 out of 5 stars

Pies like they used to be.

I come from a family of bakers and confectioners. The two pies that we have tried taste as good as those that they made at my nannas bakery in Liverpool. We tasted and then relished and devoured on separate occasions the cheese and onion and steak and kidney( we used to call them Kate and Sydney after my dad and my aunty) . So good to have decent pies. Cheers keep up the good work.

26 June 2025
Rated 5 out of 5 stars

Delicious

Delicious but the recyclable packing which needs posting is impossible as I'm housebound. Can't you simply use brown paper or anything that can be recycled at home.

24 June 2025

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