Hans is a great broker -- always reachable and always replies on time, and addresses concerns properly. Would have given a 5 star rating if not for the ff concerns: - called the hotline 12... See more
Company replied
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Hans is a great broker -- always reachable and always replies on time, and addresses concerns properly. Would have given a 5 star rating if not for the ff concerns: - called the hotline 12... See more
Company replied
Hans provides thorough support and guidance on suitable packages. He is always quick to respond to any queries making the transactions very stress free.
Company replied
Hans was exceptionally attentive and patient. I was a hard customer, I had a million questions spanning everything about insurance. He found me a solution for my exact needs, answered every single qu... See more
Company replied
I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot... See more
Company replied
Brokerfish is an independent international insurance advisor helping individuals, families, and companies compare and choose the right global health insurance and international private medical insurance. We support expatriates, internationally mobile families, retirees abroad, remote workers, and organisations with clear advice, insurer comparisons, and ongoing support before and after purchase. We help clients understand plan levels, areas of cover, deductibles, co-pays, underwriting options, exclusions, claims, renewals, and policy management. We also assist companies and groups with international medical insurance solutions for expatriate staff, locally employed staff, dependants, and globally mobile teams.
518, Jln Sultan Azlan Shah, Jalan Ipoh, 51200, Kuala Lumpur, Malaysia
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Reply from Brokerfish Limited
I've been a client of BrokerFish for a number of years. Hans Benn has always sought the best deal for me and is readily available to discuss options for cover. I thoroughly recommend both Hans and BrokerFish.

Reply from Brokerfish Limited
I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot of questions to ensure I was getting the benefits I need.
Hans was extremely helpful, as well as patient. He was quick to get back to me with clear and solid answers. I never felt pressured. To the point where I feel confident in my decision to switch providers.

Reply from Brokerfish Limited

Reply from Brokerfish Limited
Hans built our trust quickly. He was patient in answering all of our questions and due to his deep knowledge in this field, he gave us additional information to consider to assist us to make decisions. We are very happy with the service we received and we feel confident that we will continue to be supported into the future.

Reply from Brokerfish Limited

Reply from Brokerfish Limited
Hans was a delight to deal with from end to end. I highly recommend if you need a broker and, if your provider customer service is as poor as mine is, you need a broker!

Reply from Brokerfish Limited
Hans explaing the options clearly and being available to answer questions. He arranged a policy suited to our needs plus your company appears to be more competitive than others

Reply from Brokerfish Limited
Hans is “always there”. Nothing is too much trouble. What more could I ask?

Reply from Brokerfish Limited
I had many questions as our situation and needs are not standard ones. Hans was very good in handling each query so I can now feel confident we have made the best choice.

Reply from Brokerfish Limited

Reply from Brokerfish Limited
Quick and efficient feedback to our questions. An easy ordering process and great value for money in todays health insurance market.

Reply from Brokerfish Limited
Hans is very responsive and patient. He is also very helpful.

Reply from Brokerfish Limited
We were offered a wide range of options by someone who obviously really listened and understood our requirements.
There was 100% transparency throughout the process, which removed the feeling that you may be missing something.
Whenever we had any questions they were very fast in replying with clear and concise answers, without any of the standard insurance jargon!

Reply from Brokerfish Limited
Great experience with BrokerFish! User-friendly platform, excellent customer service, and competitive prices. Highly recommend for hassle-free international health insurance.

Reply from Brokerfish Limited
Hans has always responded quickly and tried to find the best solution for my insurances.

Reply from Brokerfish Limited
Great experience working with BrokerFish - very responsive and reliable service. Highly recommended.

Reply from Brokerfish Limited
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