A friend recommended Brook & Wilde to us and we couldn’t be happier. The mattress is so unbelievably comfortable, we really feel like we’re sleeping in luxury. Love it and have recommended to others.... See more
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Purchased in Feb 2020, expecting it to last a good amount of time. Initially great, then after a couple of years faults start appearing. Same experience as all the other customers who have given poor... See more
Amongst the best money I've ever spent. Delivery and removal of old mattress was on time and smoothly done. The mattress itself is an absolute wonder, as a 100kg man of 52 who does a very physica... See more
Company replied
I felt that my previous mattress was too firm so I ordered a soft Elite one from Brook + Wilde because they offer soft, medium and firm mattress with a 200 day trial period. Although it felt a bit str... See more
Company replied
Company details
Written by the company
Brook + Wilde Sleep is a luxury British brand that specialises in premium sleep products. At the heart of the business is an ergonomically designed mattress, which is available in soft, medium or firm preferences. Brook + Wilde Sleep is committed to making beautiful, high-quality design available to everyone, via its direct to consumer business model. With an eye on social responsibility.
Contact info
United Kingdom
- brookandwildesleep.com
3.9
Great
218 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great delivery, great mattress
Great delivery, guys took the old mattress and unpacked the new one. Told us what to do and not do. Excellent service. Mattress great so far, very comfy 😴
22 November 2023
They delivered earlier than the…
They delivered earlier than the specified timeframe, delivery was communicated well. The mattress is as described, very comfortable and high quality.
22 November 2023
Avoid, it's a scam.
Purchased a mattress 2 years ago when they were trading as Brook + Wild. Over the last year it's sagged and is now causing backpain and overheating.
The "new" owners are refusing to honour the 10 year guarantee yet are selling the exact same stock.
Avoid these scam artists.
26 November 2023
Unprompted review
Fantastic Pillow!
Absolutely love my pillow! So comfy and soft. Been having the best night's sleep using this pillow and would recommend it to anyone!
26 November 2023
I'm so happy I ordered from this…
I'm so happy I ordered from this company. I will most definitely order again. The customer service is brilliant and the products super. My pillow is amazing!
22 November 2023
The pillow was of high-quality and…
The pillow was of high-quality and comfortable to sleep on. I found the pillow supportive in aiding an undisturbed night's sleep. It also looks good.
24 November 2023
Received my pillow from Brooke&Wilde…
Received my pillow from Brooke&Wilde sleep. I can honestly say these last few nights I’ve had the best sleep ever !!! I’ve been struggling with neck pain for the past few years and have trialled many pillows throughout the years, and I’m happy to say this is the one !!! Will be buying for my family this Christmas.
23 November 2023
After a family recommendation
After a family recommendation, I looked at Brook + Wilde Sleep for a king-size mattress. Yesterday our Elite mattress arrived and I had the best nights sleep I've had in a long time.
I had been kept informed from purchase to delivery and I will be using this company again.
23 November 2023
Very well made
Really quick delivery, very impressed. It’s beautifully soft and obviously well made. Very happy with my purchase, it’s clearly made to last
22 November 2023
Just had my Suprema delivered and I…
Just had my Suprema delivered and I left it for about 6 hours to rise. Delivery crew were great!
It felt amazing from the first night, I ordered a soft and it felt like lying on a marshmallow! Would highly recommend!
22 November 2023
Unprompted review
Prompt delivery
Prompt delivery, delivery people took mattress to room and unwrapped it as the bed was ready. Early morning delivery so could sleep on it that night. So far very comfortable but only been a few days
16 November 2023
Quick delivery time
Quick delivery time. Great price. Good quality mattress and very comfortable.
15 November 2023
Fabulous Ottoman Frame
The Ottoman bed has excellent storage and looks so stylish. Happy with this purchase.
16 November 2023
Unprompted review
Poor product - uncomfortable
Brook and Wilde sleep trying to get my reviews removed. Facts are that I have a Elite mattress that I bought. I find it too incredibly hard and uncomfortable although its meant to be a medium.
Worst mattress Ive had and would not trust this company to make it right.
13 November 2023
Unprompted review
Great mattress!
Easy ordering and kept me up to date about the delivery. The mattress is very comfortable (medium firmness, perfect for all sleeping positions).
20 October 2023
Unprompted review
Changed my life
After a long time with a bad back, and hours of seeing specialists, a colleague recommended changing mattress and suggested Brooke and Wilde, now after having the mattress for 8 weeks the back pain has pretty much gone and having the best nights sleep at the moment. Regarding delivery and customer service really cant fault them delivery was swift and easy and was updated along the way. Would defo recommend.
2 September 2023
Unprompted review
AVOID, AVOID, AVOID
AVOID, AVOID, AVOID!!! This company was previously trading under the name Brooke & Wilde but went into liquidation in August 2023. They then immediately set up Brooke & Wilde Sleep (which is exactly the same down to website, head office and products). Many customers have lost out on a lot of money and for those that did get products, it appears they did not live up to the standard described in the product details. Save yourself a lot of money and buy from a more reputable company!!!
8 November 2023
Unprompted review
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY, THEY CAN NOT BE TRUSTED. Head over to the Google reviews for Brook and Wilde (no sleep) and see the wake of unhappy customers they scammed when they folded and started up again under this name. The product is poor and they have no scruples. We tried to raise a Small Claims Court claim against them but as they have folded Brook and Wilde and started a new business under a slightly different name, our prospects are slim.
31 October 2023
Unprompted review
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