Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across... See more
Company replied
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See what reviewers are saying
Made a small online order over a weekend, for two items which was easy to do. One of the items was difficult to source elsewhere as there seems to be a shortage. Order acknowledgement, invoicing and n... See more
This was a replete purchase of medication for 6 months hay fever tablets for my dog. Pre approved by my vet. Excellent service and quick delivery. If I had to say 1 thing I was unhappy with it was t... See more
The staff in the Solihull store are always friendly and helpful, I prefer to travel further to see them than others in the local area. The online store has the best price around for some of my med... See more
Company replied
Company details
Written by the company
Browns Pharmacy Group is a family owned business of eleven pharmacies across the Midlands from Kings Norton to Hinckley. Our first pharmacy at Kingshurst was purchased by Walter Brown in 1980 and since then we have grown steadily. We believe strongly that our purpose is to provide our customers and patients with high quality service in dispensing and supply of medicines, pharmacist consultations and by offering good value products that help make people feel better. Our customers are important to us and we aim to give you a friendly welcome when you visit us.
Contact info
351 Warwick Road, B91 1BQ, Solihull, United Kingdom
- 02746 364586
- enquiries@wmbpharmacy.com
- brownspharmacy.com
Appalling that you suggest you have an…
Appalling that you suggest you have an item in stock, allow me to order, take my money and then cancel a few days later. Yes, refund happened quickly but your stock system should know if something is available.
26 May 2021
Not recieved my order!
Payed for next day delivery for medicine for my 1 year old daughter who was in desperate need of some relief for her swollen sore throat,its now been a week and I still haven't recieved it!
13 May 2021
Reply from Browns Pharmacy
Elaura,
We are really sorry that you had such a bad experience, we had some issues with our supplier but want to apologise again for the delay in letting you know. We pride ourselves on our quick and efficient service and have made some changes to ensure that this issue will never happen again.
Many thanks,
Conor
Excellent service from start to finish
Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across Brown’s Pharmacy before but will definitely be checking them out again. Thank you 😊
8 May 2021
Reply from Browns Pharmacy
Thank you for the great feedback, we are glad you are impressed with our pricing! Many thanks,
Conor
Quick and efficient service
Quick and efficient service. Product delivered in great condition
26 November 2020
Reply from Browns Pharmacy
Conor,
Thank you for reviewing us on Trustpilot. We pride ourselves on our efficient service at Browns Pharmacy and it is fantastic to hear you have had a positive experience with us. We look forward to you shopping with us again in the future. Thanks again!
excellent quick delivery
25 November 2020
Reply from Browns Pharmacy
Thank you Sheila for taking the time to review us on Trustpilot.
We always aim for the quickest delivery possible and it's great to hear you have had a positive experience with us.
Exceptional service!
Very grateful Martin was able to drop my prescription to me as I couldn’t drive due to the strong meds I was on! A credit to the Galley Common branch 🙂
Thank you!
13 November 2020
Unprompted review
Reply from Browns Pharmacy
Sally,
Thank you for reviewing us on TrustPilot. It is greatly appreciated and we will pass on your kind words to the team at Galley Common :)
No complaints great service app works…browns
No complaints great service app works very well
1 November 2020
Reply from Browns Pharmacy
Thank you Paul for your kind words about Browns Pharmacy, we really appreciate it.
It is fantastic to hear you like the app as it is something we have worked very hard on. We always aim for excellent service so it is great to hear your experience has been a positive one.
Reply from Browns Pharmacy
Thank you very much for your review, Nigel. We look forward to you shopping with us in the future!
I would most definitely recommend…
I would most definitely recommend shopping with browns pharmacy to all family and friends. The website is so easy to use and they have some great offers ranging from health care to beauty products and more. From placing my order to the delivery of it all ran like clock work! Thanks again.
19 October 2020
Reply from Browns Pharmacy
Hi there Laura,
Thank you for your kind words about the website and your overall experience shopping with Browns Pharmacy. It is fantastic to hear you enjoy our range of products and we are always glad when customers recommend us to friends and family. We look forward to you shopping with us in the future.
Excellent service
Excellent service . Speedy delivery ,would recommend to friends
6 October 2020
Unprompted review
Reply from Browns Pharmacy
Dear Joanne,
Thank you for your review. We really appreciate you taking the time to share your experience with us. We pride ourselves on our delivery speed and excellent service and we can’t wait for you to shop with us again.
No problem
No problem. Great product. Fast delivery. Excellent, thank you.
6 October 2020
Unprompted review
Reply from Browns Pharmacy
Les,
Thank you for your positive review and we look forward to you shopping with us in the future.
Very easy transaction
Very easy transaction. Prompt delivery . Would definitely order from them again .
5 October 2020
Unprompted review
Reply from Browns Pharmacy
Joanne,
Thank you for reviewing us on TrustPilot. It is great to hear you have had a positive experience with us as we aim to provide the best service to every customer. We look forward to you ordering from us in the future.
Reply from Browns Pharmacy
Shannon,
Thank you for your positive review. We pride ourselves on our quick delivery on all of our products and it is great you appreciate this service. We look forward to you shopping with us in the future.
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