Brummstadt Reviews 504

Great customer service. Sorted me out with the right head unit for my WRX and followed up to make sure everything went to plan. Highly recommended

I bought a head unit from Brummstadt a couple years back and the support has been unreal. Kevin has gone above and beyond helping me through every technical issue I had. He checked in, made sure everything was working properly, and even offered to walk me through the interface step by step whenever I needed it.

It’s rare these days to get customer service that’s actually personal, patient, and genuinely helpful - but Kevin absolutely delivered. Couldn’t be happier with the experience. Highly recommend Brummstadt, and definitely give Kevin a shout-out for outstanding support.

A genuine desire to help and to get the product working as it should. We purchased a replacement head unit for our 2013 RAM as we wanted to have easy access to maps, music, TPMS etc. Neither of us are particularly tech savvy, and we struggled to understand the differences between Android auto and the unit's need to connect to wifi for some applications. Patrick walked us through what needed to be done, suggesting different wiring configurations to get the unit working. He was patient, giving us time to carry out the steps he suggested, and checking in to see how we were progressing with the set up. Most of his instructions were clear and easy to follow, and if we told him we didn't understand he found a different way to explain it so we did. We would not have been able to get the unit working without his help. Overall we are happy with the unit. Still got some tweaking to do to improve sound quality, which Patrick assures us will be easy to do.

Exceptional customer service and quality products. Thanks to Patrick for all the help.

Very helpful with information and assistance from ordering to installation. Many thanks to Kevin for guiding me through this. Very happy with experience
Regards Don

Bought a new unit for my 650i, top model. Kevin provided excellent support when I needed some tweaks on my install.

It looks gorgeous.

The service from these guys is impeccable. More than enough to make up for some teething problems meshing our apple devices with their android system

Excellent product. Have previously installed top brand name head units in other cars and they have always been a pain. This was an easy plug and play, with the Hilux harness provided. Only issue I had was with the reverse camera, emailed support and Kevin put me straight on the fix, was just changing the setting from 360 to reverse took 2 mins. This is a much better system than the original and having Bluetooth CarPlay is awesome. Also read a review that said the sound was crap, this is incorrect the sound from the original speakers is now so much better. Great product, easy install.

I recently installed a Brummstadt Head Unit in my Mercedes-Benz GL350, and I couldn’t be happier with the result! The unit completely transformed the dashboard — it looks sleek and modern, with a fast, responsive display and excellent sound quality. Android Auto runs perfectly, and the added features make every drive more enjoyable.

A big shout-out to Tommy, who was incredibly helpful throughout the installation process. He guided me through the setup with clear instructions and great advice, especially when it came to integrating the front and rear camera upgrades. His support made everything straightforward and stress-free.

If you’re looking to upgrade your car’s multimedia system, the Brummstadt Head Unit is absolutely worth it — premium performance, great support, and a flawless finish!

I bought a head unit to replace an original one for our 2009 Honda. It was easy to order and arrived relatively quickly (noting it is delivered directly from China).
It was an easy plug and play instillation. I referred to YouTube for instructions on removing my original headset.
There were a couple of minor issues I needed guidance with and Tommy through the online messaging service was very knowledgeable and was able to point me in the right direction.
The unit looks amazing in the car - it looks like it was always meant to be there.

The head unit fits perfectly to the Honda Jazz and looks amazing. A huge improvement on the plain original unit.
Original cables were incorrect, and a fast replacement was ordered and sent from China.
Support by Kevin absolutely amazing and showed a lot of patience with me to get the unit up and running as it should.
Would highly recommend the unit and Brummstadt to anyone wishing to purchase and self-install. Installation was simple and straight forward, just the overall setting up by me, but with the excellent support in the background from Kevin and Tommy it is all now up and running.
I cannot overemphasize the assistance given by Brummstadt. So good.

Really happy with the unit and Kevin delivered when I needed some help with setup.
Kevin got back to me quickly, and with exactly the right advice.
I definitely recommend.

Prompt response to my enquiries great guys to deal with cheers john

Very attentive to any issues, would recommend. Tommy was a great help.

Great after market service . I chose to install myself and the crew helped me above and beyond . Tommy gave me very easy to understand instructions on how to program the OEM steering wheel buttons. Thanks again guys

The back up help when needed was excellent from Tommy and the boys at Brummstadt.I thougherly recommend the product and the support that they provide.

Vary good head unit would recommend

The unit is installed and working well with great online help from Tommy and others. The installation guide supplied is generic which I expected because of the diversity of vehicles it fits but most of the process is obvious.
A very good product which brings my Prado into the modern era.

A website that has a good layout, and search function.
Friendly support via email, with really quick replies. Great unit, but was surprised it was sent from China. But even still only took 5 business days after tracking note was sent. Had it fitted up in less than 15 mins, as I've installed similar in dozens of cars. Thanks again!

The personalised service provided by Patrick was exceptional, l was having a permission issue between the new unit and my mobile, while the problem was being investigated l was kept informed and in the loop, l was very happy with the service provided and the eventual outcome once all permissions had been allowed