BTCX helped me to solve a problem with transfer. The service was very quick and all the process felt very reliable. I really recommend BTCX where I have been a customer since long ago!
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See what reviewers are saying
Had some issues releasing the transfer, but BTCX Support was very much helpfull and responsive even during weekends with limited support. All my issues was fully explained and taken care of very fas... See more
Every time it requires manual control (when buying BTC) (cannot be random). It always takes several days. Always new stuff to submit. This time it has soo far taken 8 days to buy BTC, they are still r... See more
Company replied
Everything super ! From begining, to VERY NICE SUPPORT/GOOD SERVICE!! (Friendly/professionell/FAST ANSWER (With for example question!!) BTCX IS the best 👍👍 My recomend: jused BTCX!!
Company details
- Currency exchange service
- also in
- Alternative Financial Services
- Financial advisor
- Financial Institution
- Non-bank financial service
Written by the company
Vi har gjort Bitcoin enkelt sedan 2011. Tack vare våra lojala och nöjda kunder har vi utvecklats från Sveriges första Bitcoinbolag till en ledande aktör i Norden. Alla våra tjänster ger kunderna direkt ägande utan mellanhänder. Express Exchange – ett snabbt, enkelt och säkert sätt att köpa Bitcoin. Standard Exchange – för kunder som vill planera sina köp, ha full överblick och använda ett konto som liknar en traditionell banktjänst. OTC (Over-the-Counter) – en premiumtjänst med personlig white-glove-service, levererad av Bitcoin-experter med erfaren support. Vår kundsupport finns självklart tillgänglig på svenska och engelska.
Contact info
Stockholm, Sweden
- support@bt.cx
- bt.cx
4.0
Great
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service!
Excellent service!! Customer service is always prompt and helpful.
9 January 2021
Unprompted review
Very fast and pro
5 January 2021
Unprompted review
BTCX support is great
BTCX support is great and I've used BTCX as crypto exchange for many years and plan to continue to do so.
5 January 2021
Unprompted review
Genuinely genuine
Genuinely genuine, professional and personal service where you feel that you really care and want your customers well!
Many thanks !!
/ Mr E
1 January 2021
Unprompted review
Nothing but good to say
Nothing but good to say
Used them for the first time and they lived up to my expectations, fast answers and good handling
Will use them further on
29 December 2020
Unprompted review
Very fast reply and the best service
24 December 2020
Unprompted review
I have been using BTCX services for the…
I have been using BTCX services for the last three years.
Within this time, their service has been impeccable.
The purchases ans sales I have made through them (BTC and ETH) have been timely and flawless.
I also admire the speed of their response to inquiries and the quality of support.
Keep up the god work.
Genesis
24 December 2020
Unprompted review
I got very fast respons from the…
I got very fast respons from the support team after I had sent them a question by mail.
They also resolved the problem that was caused by me.
18 December 2020
Unprompted review
I've used BTCX on multiple occasions…
I've used BTCX on multiple occasions and never had any problems what so ever. I had to contact support once due to an error on my part and they responded very quickly and solved the issue without any lenthy correspondence.
28 November 2020
Unprompted review
Very good.But if there is more live…
Very good.But if there is more live support or a consultant is better when they have trouble, gmail responses usually take longer.
24 November 2020
Unprompted review
Fast and polite service no grumpy faces…
Fast and polite service no grumpy faces here :)
23 November 2020
Unprompted review
Fast and very simple to use.
Fast and very simple to use.
Support is usually very fast to respond but sometimes you get stuck and support goes home for the day...
19 November 2020
Unprompted review
Fast and simple
Fast and simple but you do pay a bit extra for this service
9 November 2020
Unprompted review
Superb and fast support
Superb and fast support! Very trustworthy company. Jörgen
6 November 2020
Unprompted review
This company is awesome at service
This company is awesome at service! I give Them 4stars, just to give Them room for improvement..
4 November 2020
Unprompted review
This group of People are extremely…
This group of People are extremely professionell and really care abour their customers and high quality
28 October 2020
Unprompted review
Great support if you ever run into any…
Great support if you ever run into any issues!
28 October 2020
Unprompted review
They sent me bitcoins i forgot 4 years…
They sent me bitcoins i forgot 4 years ago, so they are not thiefs and took care of my support issue very quickly. Id recommend you to contact them during phone hours (office hours) to get best support!
27 October 2020
Unprompted review
Great service and quickly.
Great service and quickly.
I recommend BTCX ❤️
22 October 2020
Unprompted review
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