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BTCX Reviews 

2,608
•
TrustScore 4 out of 5

4.0

Currency exchange service
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Rated 5 out of 5 stars

BTCX helped me to solve a problem with transfer. The service was very quick and all the process felt very reliable. I really recommend BTCX where I have been a customer since long ago!

Rated 5 out of 5 stars

Had some issues releasing the transfer, but BTCX Support was very much helpfull and responsive even during weekends with limited support. All my issues was fully explained and taken care of very fas... See more

Rated 1 out of 5 stars

Every time it requires manual control (when buying BTC) (cannot be random). It always takes several days. Always new stuff to submit. This time it has soo far taken 8 days to buy BTC, they are still r... See more

Company replied

Rated 5 out of 5 stars

Everything super ! From begining, to VERY NICE SUPPORT/GOOD SERVICE!! (Friendly/professionell/FAST ANSWER (With for example question!!) BTCX IS the best 👍👍 My recomend: jused BTCX!!

Company details

  1. Currency exchange service
  2. also in
  3. Alternative Financial Services
  4. Financial advisor
  5. Financial Institution
  6. Non-bank financial service

Written by the company

Vi har gjort Bitcoin enkelt sedan 2011. Tack vare våra lojala och nöjda kunder har vi utvecklats från Sveriges första Bitcoinbolag till en ledande aktör i Norden. Alla våra tjänster ger kunderna direkt ägande utan mellanhänder. Express Exchange – ett snabbt, enkelt och säkert sätt att köpa Bitcoin. Standard Exchange – för kunder som vill planera sina köp, ha full överblick och använda ett konto som liknar en traditionell banktjänst. OTC (Over-the-Counter) – en premiumtjänst med personlig white-glove-service, levererad av Bitcoin-experter med erfaren support. Vår kundsupport finns självklart tillgänglig på svenska och engelska.

Contact info

4.0

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(2,608)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

bt.cx -stable -trustworthy & great support!

I've bought Bitcoin from bt.cx ~20 times and the only time problems has occurred it was on my end. But then their excellent support helped me to such a extent that I actually wrote this review positive although being an extremely lazy man.
Besides the quick transactions, the acceptable fees and great support I'd like to mention the fact they support Payex(that works great with my bank) among three other alternatives for paying. I highly recommend them.

22 September 2020
Unprompted review
Rated 5 out of 5 stars

Great work from them all i will start…

Great work from them all i will start to say.
They really desert a gold star everyone in the BTCX team.
Always very helpful and they are very quick to help and explain everything.
They make it so easy.
I have tryed safello but i quickly changed when i found BTCX they are REALLY SO much better.

I say 💯 ⭐️ Of 💯

Keep up the good work but i know you all do!

17 September 2020
Unprompted review
Rated 5 out of 5 stars

I've never ever had any issues with…

I've never ever had any issues with anything while purchasing or selling with BT, there was however One time when I messed it up with my registered bank account (entirely my fault) and they helped me with the matter within an hour.

Always a pleasant experience and a warm welcome to Anyone needing their support. A+, would recommend.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Professionel and good service

I´m so happy to you made it easy for me to tranfer money. You where professionel and supportiv, on the phone. Verry intresting to speak to you in person. You are trustworthy and i feel happy to do business with you.

1 September 2020
Unprompted review

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