Bubble Butt Reviews 99

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Absolutely rubbish. Ordered product on the 16 March, nothing received. I've emailed them but emails are getting bounced back. Bubble Butt is still showing active on Companies House. Obviously taking m... See more

Rated 1 out of 5 stars

Beware of this company. It appears they take your order but do not deliver the goods. They are not contactable. I have reported them to Paypal and will report them to Action Fraud as a bogus company.... See more

Rated 1 out of 5 stars

The item did not arrive. Company uncontactable. Looks like they have gone out of business as website is no longer available. Fortunately my order was only for £10.98 and was refunded via PayPal.

Rated 3 out of 5 stars

Item arrived ok. Appears to be manufactured from cheap, hard plastic components that could easily snap - not very robust. Sprayed ok and does save you getting the soapy water running down your sle... See more

Company replied

Company details

  1. Pet Care Store

Written by the company

Bubble butt is a small but mighty pet cleaning products company based in the Cotswolds. Bubble Butt are revolutionising the way we clean our pets. From time, product and water saving pet foam wash guns, to planet and pet friendly luxurious affordable cleaning products. The team at Bubble Butt are ambitious and extremely custome focused. We want you to have the best cleaning experience, so you have more time to spend with your loved ones. We will do everything it takes to give you a foam-filled, happy experience.


Contact info

1.9

Poor

TrustScore 2 out of 5

99 reviews

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Rated 1 out of 5 stars

Paid in full but have never received my…

Paid in full but have never received my items im utterly disappointed as I wanted to get my horses washed before the winter sets in my items were ordered in the 14th of September 2022 and ive emailed you 4 times asking where my order was with no reply from you!

14 September 2022
Rated 5 out of 5 stars

Fantastic product!

Fantastic product!
So easy to use, Bubble Butt has made my life so much easier now. As the owner of 3 large hairy dogs who like to roll in mud and puddles it has been a revolution to our bath time routine 🤩

23 August 2022
Rated 2 out of 5 stars

Item didn’t arrive

Item didn’t arrive. Emailed after day 10, no response, only replied after I messaged them via Facebook, I understand that the courier is probably to blame, but slow response is probably the easiest way to wind up a customer, I suggest try and respond to customers sooner.

18 August 2022
Rated 1 out of 5 stars

No good

Paid,emails no reply 4 awhile,then item out of stock,took ages 2get money back, they only pay u by echeck, ordered 29july,thy took till i got intouch with paypal,b4 i eventually got money back. Adives dont buy.never got item

5 August 2022
Bubble Butt logo

Reply from Bubble Butt

So sorry that you have not had the best experience with your order! Please get in touch and we will help to rectify anything outstanding! We are a small family run business so sometimes we do drop the ball but we will always ensure that we fix any issues!

Rated 5 out of 5 stars

Fantastic company

First time using this company .there was a piece missing when I received the order,emailed them and I couldn’t fault their customer service all sorted and I received the missing part the next day.
Product as advertised and would throughly recommend it.my mare is nervous being washed but using the bubble butt she only had one melt down then stood quietly,easy to use and it speaks for itself .shampoo leaves a lovely smell and does the job of cleaning a rather dirty horse .

1 August 2022
Rated 5 out of 5 stars

Brilliant Bubble Butt

Took advantage of the heatwave and used my Bubble Butt for the first time yesterday. Fantastic, so quick and easy to use. Horse has turned into a gleaming star, even his mane and tail came up so white instead of a dirty brown yellow. Well done on a fabulous product. Can highly recommend. Fab Fab Fab.

20 July 2022
Unprompted review
Rated 5 out of 5 stars

Afghan hounds butt is bubbled

Love love love bubble butt . a friend recomenned it , so iv bought one for bathing my afghan hound . iv rigged it up to my shower using a spare pipe n jubilee clip , so I get warm water . its so quick , powerful and mixes my products as I'm bathing my boy , so a real time saving device , bargain price and beautiful colour !! Iv recommended it to several friends .

16 July 2022
Rated 1 out of 5 stars

Don’t like this product

Don’t like this product, it works fine at first but then it dilutes the shampoo too much so it’s not effective

15 July 2022
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Reply from Bubble Butt

It sounds like you have a fault - this is not normal for our guns! Please email us and we will rectify the fault for you!

Rated 4 out of 5 stars

Good communication and product was…

Good communication and product was delivered on time, only reason for 4 stars is I was slightly disappointed with the product itself, its very heavy for something that you need to use daily, it leaks slightly and also has low water pressure, I love the bend hose and the connector that means I can attach straight to the shower hose but the spray unit itself could use a rework

4 July 2022
Rated 5 out of 5 stars

I love this for washing the dogs

I love this for washing the dogs
It has helped the wash get done a lot quicker being able to shampoo and rinse straight after. Really good spray on the gun which gets right into the coat.

17 June 2022
Bubble Butt logo

Reply from Bubble Butt

So pleased you like it!! If ever you have any questions please get in touch!!

Rated 1 out of 5 stars

A bit useless really

Leaks at every part possible got more water down my arms than on the horse

15 June 2022
Bubble Butt logo

Reply from Bubble Butt

This sounds like a fault as this is not normal for our guns! Drop us an email and we will rectify it for you!

Rated 4 out of 5 stars

Product is great

Product is great. Delay in delivery of a month due to being out of stock kind of took the initial shine off it. However, now i have received the product, i couldn’t be happier with it’s performance. Saved me £100s on buying a hydro bath or recirculation pump.

2 June 2022

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