Absolutely rubbish. Ordered product on the 16 March, nothing received. I've emailed them but emails are getting bounced back. Bubble Butt is still showing active on Companies House. Obviously taking m... See more
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Beware of this company. It appears they take your order but do not deliver the goods. They are not contactable. I have reported them to Paypal and will report them to Action Fraud as a bogus company.... See more
The item did not arrive. Company uncontactable. Looks like they have gone out of business as website is no longer available. Fortunately my order was only for £10.98 and was refunded via PayPal.
Item arrived ok. Appears to be manufactured from cheap, hard plastic components that could easily snap - not very robust. Sprayed ok and does save you getting the soapy water running down your sle... See more
Company replied
Company details
Written by the company
Bubble butt is a small but mighty pet cleaning products company based in the Cotswolds. Bubble Butt are revolutionising the way we clean our pets. From time, product and water saving pet foam wash guns, to planet and pet friendly luxurious affordable cleaning products. The team at Bubble Butt are ambitious and extremely custome focused. We want you to have the best cleaning experience, so you have more time to spend with your loved ones. We will do everything it takes to give you a foam-filled, happy experience.
Contact info
Unit 5c Withytree industrial estate, Broadway road, Winchcombe , GL545NT, Gloucestershire , United Kingdom
- hello@bubble-butt.co.uk
- bubble-butt.co.uk
Stock issues, product not received
Ordered the product on a 2-3 working day delivery basis. Got an email the next day to say they had no stock, not received the product so can’t comment but not good customer service as yet.
8 December 2021
Reply from Bubble Butt
Hi Laura, I'm surprised to hear you're dissatisfied with our customer service when we emailed you at the earliest possible opportunity to let you know that we are out of stock and as always, give the opportunity for a refund or to wait for it to be delivered. We work really hard to keep our customers happy, and value each and every one of them all the same. 1* reviews really hurt us and our business, especially when we feel we do everything we can to please our customers.
I'm sure you're disappointed you didn't get your gun as quickly as you wanted, we are too.
I hope you can understand this and reconsider your review once you receive your order shortly.
Best wishes, and thanks for your order.
Adam
Reply from Bubble Butt
Thank you so much for your wonderful feedback Marie. We really appreciate it :)
Beautifully packaged and delivered in…
Beautifully packaged and delivered in time I am looking forward to seeing if it makes bathing my Poodles easier than my current electric shower.
2 December 2021
Reply from Bubble Butt
Sharon, thank you so much for taking the time to leave us a review! We are so glad you liked your delivery and would love to know how your Poodles get on with the BubbleButt Dog Shampoo Gun!
Fantastic bit of kit
Fantastic bit of kit , especially if you have multiple doggies to wash. Easy switch between soap and rinse . I love the fact you can use it with an electric shower which is what I have in my dog wash area.
24 November 2021
Reply from Bubble Butt
We are absolutely delighted that you love the BubbleButt Dog Shampoo Gun as much as we do Liz! Thank you so much for your kind and complimentary feedback; we are so grateful to be able to make your doggie-washing experience easier and quicker!
Fantastic product
23 November 2021
Reply from Bubble Butt
Thank you for your review. Your feedback is so important and hugely appreciated :)
Total game changer
Total game changer, solid design. Powerful and works far better than expected
15 November 2021
Reply from Bubble Butt
What an amazing review Hayley! Thank you so much! We are so pleased that you are enjoying your BubbleButt Gun. :)
Brilliant range and it does what it…
Brilliant range and it does what it says smell great not tried conditioner as bit cold now to bath the mud monster but if it’s as good as the shampoo then I will be so happy x
10 November 2021
Reply from Bubble Butt
Wow! What an awesome review! Thank you ever so much; your feedback is greatly appreciated and it makes us smile to know how much our customers love our products :) Let us know what you think when you get the chance to us the conditioner; honestly we think it smells amaaazzing - if you love the shampoo then you'll love the conditioner too!
Best thing ever !
26 October 2021
Reply from Bubble Butt
You're the best for buying from us! Thanks for your custom, we're DELIGHTED you love your Bubble-Butt 💜
My shampoo gun
Great idea good price and a swift delivery haven't used it yet but its very good quality product.
21 October 2021
Reply from Bubble Butt
Thanks for your order, enjoy using your Bubble-Butt! 💜
Very happy with product communication…
Very happy with product communication was very good and quick when noticed a problem with address
21 October 2021
Reply from Bubble Butt
Thanks for your feedback Victoria, glad we got the issue resolved and thanks for your understanding 💜
Brought my horses back to white love it
9 October 2021
Reply from Bubble Butt
Thanks so much for your review and for your custom. Enjoy having a clean horse!
Awesome product
Awesome product, it really is the easiest and quickest way to bath a horse. I love it, my yard friends love it too🙌🏻
27 September 2021
Reply from Bubble Butt
Thanks so much for your kind words, delighted that you love your bubble butt kit!
Fab product
Fab product, covered my hippo in a short space of time and made him Colgate white 🤩
14 September 2021
Reply from Bubble Butt
Nikki I'm so happy you love the Bubble-Butt as much as we do! Thank you so much for your custom and even more for taking the time to leave us this review. 💜
Its absolutely brilliant thank you xx
12 September 2021
Reply from Bubble Butt
Thank you so much for the purchase and review, Jackie 💜
Reply from Bubble Butt
Thank you for your review, Sandra 🙂
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