Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
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Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
4.0
Great
2k reviews
Hasn’t replied to negative reviews
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Reply from Budget Mailboxes
Thank you for your review, Tyler!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for sharing your review with us!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Direct Replacement-Great Looking
Our existing mailbox was over 25 years old and needed to be replaced. The new Budget Mailbox in the brown textured finish looks great. I was really pleased to see that it was a direct replacement for our old mailbox. I guess there may be some standardization in the mailbox industry. Happy to see that and very pleased with the new mailbox.
20 April 2023
Reply from Budget Mailboxes
We are so glad to hear you are pleased with your new Janzer mailbox, thank you for writing a review, Mark!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Good service and well made product.
21 April 2023
Reply from Budget Mailboxes
Thank you for your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Replaced the same exact mailbox that…
Replaced the same exact mailbox that lasted about 15 years before having many issues.
When ordering I was supposed to have the address # decals on the side of the mailbox or included inside the box. Nothing arrived. The #'s had night hi visibility.
11 April 2023
Reply from Budget Mailboxes
Thank you for taking the time to leave a review, Mike! We apologize for the inconvenience caused by the missing address decals on your recent purchase. We want to assure you that we take your feedback seriously and are committed to providing a positive experience for all of our customers.
As a courtesy, we would be happy to send the lettering to you at no charge. We have also reached out to you via email, and we look forward to supporting you in any way we can.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great Service, Expensive Shipping
I had some questions before I ordered an accessory for a new mailbox I had purchased. The young man I spoke with was able to quickly answer my questions and tell me how to place the order. The order was submitted easily and the product shipped quickly and without any damage. The only negative was the very high cost of shipping. This should be reduced or there should be a choice of lower cost options.
12 April 2023
Reply from Budget Mailboxes
Thank you so much for sharing your feedback with us, Phil! We love to hear that you had a positive experience with our customer service and our shipping process. Your satisfaction is our top priority, and we are grateful for your kind words.
We understand that shipping costs can be a concern for our customers and we are continuously exploring ways to make it more affordable, in addition to offering Free Shipping for orders $199 or more. Thank you again for your feedback and for choosing our products.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
We love hearing your feedback, thank you for your review, Robert!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Absolutely beautiful mailbox but top…
Absolutely beautiful mailbox but top piece was missing so was disappointed. But LOVE the quality of product.
12 April 2023
Reply from Budget Mailboxes
Thank you for your feedback, Diana! We are thrilled to hear that you love the quality of your mailbox. We apologize for the missing top piece and have reached out to you via email to take care of it. We appreciate your business and look forward to making things right for you!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Competitive price
Competitive price, arrived promptly and packaged well. Customer service was prompt and helpful when I had question. Will recommend to others.
19 April 2023
Reply from Budget Mailboxes
Thank you for your review! We appreciate your kind words about our customer service team, and we are happy to have been able to assist you with your questions. Thank you for your recommendation, we truly appreciate your support!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Return policy for your mistakes…
Return policy for your mistakes requiring me to ship the mailbox back at my costs and then take a fee for original shipping costs is ridiculous. I ordered a mailbox and then ordered the address topper. It was supposed to fix the mailbox I bought, but it didn’t. I had already put the numbers on the topper, so I bought a new box that the topper fits. Now I have to pay to ship the original box back and you aren’t giving me a full refund.
17 April 2023
Reply from Budget Mailboxes
Thank you for bringing to our attention the issue you experienced with one of our products. We apologize for any confusion or inconvenience this may have caused you.
We appreciate your feedback and have reviewed the product page in question to ensure that it accurately reflects the information about the product. While our return policy is in place to offer the best prices to all our customers, we understand that the error on our website contributed to the issue in this case.
We would like to make things right by offering you a full refund and free return for the product in question. We value your business and want to ensure your satisfaction with our products and services. We hope that we may continue to be your mailbox provider in the future.
Thank you again for bringing this matter to our attention, and we look forward to resolving this issue to your satisfaction.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you, Michael! We stand by the quality of the products we offer from mailbox makers like Gaines Manufacturing, and we greatly appreciate your review!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Solid company to work with...consistent…
Solid company to work with...consistent delivery times...great quality of work
18 April 2023
Reply from Budget Mailboxes
Thanks for your review, Jerry! We take pride in consistently delivering high-quality work and meeting our customers' needs. We hope you keep us in mind for any future projects!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you, Ron! We love hearing your feedback!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Great Service
Great sales representatives. Explained process and shipment dates. Kept me updated until I received our new mail box.
14 April 2023
Reply from Budget Mailboxes
We take pride in ensuring a smooth and hassle-free shopping experience for our customers, and we appreciate the opportunity to help you with your mailbox needs! Thank you for your review.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
We always aim to offer prompt, friendly service to all of our customers, and we love to hear your feedback! Thank you!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
We love the quality of the mailbox
We love the quality of the mailbox. They shipped it faster than expected.
5 April 2023
Reply from Budget Mailboxes
Thanks for your review, we're glad you love your new mailbox, Adelaide! We always strive for high-quality, prompt service.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
What a beautiful mailbox
What a beautiful mailbox. I would recommend them 100 percent !!' Love mine!
13 April 2023
Reply from Budget Mailboxes
We are so glad you love your mailbox! Thank you for your review, Elva!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very quick replies to my questions.
Very quick replies to my questions.
Very quick actions taken on my behalf.
Consistent communication through the entire process.
5 April 2023
Reply from Budget Mailboxes
Thank you for your feedback! We strive to provide excellent service, and we are glad that was reflected in your experience with our team.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Reply from Budget Mailboxes
Thank you for taking the time to leave a positive review! We're thrilled to hear that you are satisfied with the quality and appearance of your new mailbox. If you need anything in the future, please don't hesitate to reach out to us!
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
Very happy with the service
Very happy with the service. The order placement was easy and the items ordered arrived in the time quoted.
12 April 2023
Reply from Budget Mailboxes
Thank you for your review! Great to hear that you had a positive experience with us! We're thrilled that the order placement was smooth and the items arrived within the estimated time frame. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Budget Mailboxes Support | 866.707.0008 | support@budgetmailboxes.com
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