Absolutely deplorable customer service experience... They want you to submit the information for a quote guaranteeing to make sure they have the lowest price. Then when you send them a direct link to... See more
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Ordering with a credit card was simple just like anything else, Their price was a little lower than most places online. The company called to confirm shipping and called again to make sure everything... See more
Company replied
Pretty much the mailbox post I wanted and purchased to replace a similar post that had been damaged. Easy to order and arrived quite quickly, within the same week (I think I ordered Fri/Sat and had it... See more
Company replied
great, friendly 'real person to person' customer service, quick responses, prompt delivery, free shipping ... one of my more pleasant shopping experiences in a long time!, especially in this techno wo... See more
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Company details
Written by the company
Budget Mailboxes is the #1 Online Retailer of Commercial and Residential mailboxes. We offer dedicated phone support for our customers and are available to answer questions or assist with orders. We also offer coordinated Cluster Mailbox installation services as an additional option to any CBU mailbox purchase.
Contact info
3941 Park Drive, 95762, El Dorado Hills, United States
- (866) 707-0008
- support@budgetmailboxes.com
- budgetmailboxes.com
Hasn’t replied to negative reviews
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Very happy with purchase
Great selection, easy to order and customize. Shipped quickly too! Installation instructions were clear and easy to follow. Our new mailbox looks amazing!

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Imperial Mailbox Flag
The old mailbox flag was damaged and was very easy to be replaced with a new one. The replacement was done very quickly as well. Highly recommended for those who have Imperial mailboxes like mine.

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The mailbox looks great! Thanks for working with us!
Easy to go online and order. And it was delivered in a timely manner. Good company to work with.

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Friendly staffer who knew her job and…
Friendly staffer who knew her job and helped me get it done. Super fast delivery after saying it would possibly be several weeks.

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My first experience with your company…
My first experience with your company was great. I ordered a sign and you delivered it and I’m very pleased with it. In fact, I called back to order another sign almost identical to the one I had ordered and two others. The sales person still has not gotten back to me and it has been two weeks. I am frustrated and would like to have a manager call me.

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Product was of good quality and exactly…
Product was of good quality and exactly what I had ordered.

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Easy to purchase
Easy to purchase. Shipment arrived with no issues or delay. Budget stayed communicative with us.

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Great communication and high quality…
Great communication and high quality product. Many neighbors have commented on how unique and nice our mail box looks

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Mailbox was cheaper than anywhere else…
Mailbox was cheaper than anywhere else and came a few days earlier than promised. I highly recommend this website for ordering mailboxes

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This was the best company experience I…
This was the best company experience I have had in a very long time. I had questions about an order I had cancelled but Leslie assisted me to reorder the very next day. My order arrived in just 5 days.
Upon arrival a piece of the number scroll was damaged and a call to the company and I received a new one within five days. The customer service department was superb. A week later I ordered the newspaper holder and it arrived in four days. I receive many compliments on this mailbox.

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The ordering process was easy and the…
The ordering process was easy and the product is very sturdy. Definately worth it.

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The item is absolutely beautiful
The item is absolutely beautiful, we love it! Thank you for making such quality products!

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