The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to... See more
Company replied
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The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to... See more
Company replied
Cancelling the subscription is an annoying process. Please do it on time, and expect some frustrations to arise. Contacting someone that can actually help you might not be immediate, please account fo... See more
Company replied
He listened to my request in great detail, helped me figure out how to activate the SIM card and answered many of my questions about the SIM card and my tariff. All in all a very responsive and caring... See more
Company replied
Some time in rain signal doesn’t work then I switch on and off again and again then start work and after sometime again happen the same in a bit rainy weather.also not work sometime in damrak centrum... See more
Company replied
Mobiel is allang geen luxe meer. En te veel betalen voor iets wat je elke dag nodig hebt? Dat gaat er bij ons niet in. Bij Budget Thuis bel en stream je onbeperkt op het betrouwbare 5G-netwerk van KPN, met landelijke dekking. Geen haperingen, geen verrassingen op je rekening. Gewoon zorgeloos streamen en bellen. Budget Thuis. Het huismerk voor mobiel.
Rembrandtplein 33, 1017 CT, Amsterdam, Netherlands
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Ruby was great! amazing work! I spoke to colleagues before, but Ruby had all the patience and kindness to explain everything very clear! You need more people like Ruby.

Reply from Mobiel van Budget Thuis

Reply from Mobiel van Budget Thuis
I had a great conversation with Viona. She was perfect and helped me a lot. She clearly understand what I want and did it very fast. I had a great happy feeling after that.

Reply from Mobiel van Budget Thuis
Amira is a great assistant, very help full, and gives a personal touch to her services. Praying i get her every time i run into technical difficulties .

Reply from Mobiel van Budget Thuis
The internet stops sometimes at 22:00 and I do many times bundel but nothing happens and it stays like that until next day morning. That is very annoying to me! Also the speed of the internet needs to be improved! Also customer service is very poor last time I tried to reach a customer agent, it took a lot of time to wait and when I finally get to chat with the agent, the agent closed the chat on my face and asked me for review without even solving my inquiries!

Reply from Mobiel van Budget Thuis
Very helpful and nice chat. We quickly solved my request.

Reply from Mobiel van Budget Thuis
The worst service ever experienced in my entire life. Had budget all in one with gas & electricity plus 2 mobile phones. Impossible to discontinue te service when the contract expired. With the Energy contract 1 was one month late to discontinue and entered in a variable contract after which they charged a tripple amount on the monthly charges. And to discontinue your mobile phone contract you can only do this using the chat. They however do not administer this correctly which lead to additional monthly payments and even when you have your mobile phone number transferred to another provided they continue charging monthly payments. And they only way to contact them is by using their Chat function. For which you end up in a cue and when you finally reach a real person they break the connection over and over again. They drive you nuts. Do never ever use these cowboys.

Reply from Mobiel van Budget Thuis
Good communication and support well for my questions. Thanks

Reply from Mobiel van Budget Thuis
Very efficient service and my request was processed within minutes. I am very happy with the helpful resolution.

Reply from Mobiel van Budget Thuis
I had no any single issue with the service. I used the unlimited monthly contract for 20 euro per month.

Reply from Mobiel van Budget Thuis
Shelsey was attentive, dynamic and effective in my request.

Reply from Mobiel van Budget Thuis
I chatted with customer service who is Nidhi. Nidhi is really kind and nice. And Nidhi solved my problems. I am gratefull

Reply from Mobiel van Budget Thuis
Well I don’t know how other people feel but I think it’s the best service you can ever get, for a cheap price, for unlimited data we all know it is not true, but if you can watch videos online and chat with friends for 4 to 6 hours a day then it’s good, forget about Unlimited data it’s not true, but they are better than all out there, I have tried a lot of services but they are my favorite and I recommend them to anyone who wants to have a good service with great support

Reply from Mobiel van Budget Thuis
Great service - I reached out to their customer support and Shay was on point; knowledgeable and fast to answer my request.

Reply from Mobiel van Budget Thuis

Reply from Mobiel van Budget Thuis
Never get a subscription from budget mobiel the internet is so slow and they don’t have iPhone with the subscription so i buy a subscription from other store with iPhone and when i want to terminate the subscription from them they told me to pay for i year and half which is i didn’t use , and their customer service is so bad I couldn’t even get the answer for my question, shortly i considered this payment as stealing.

Reply from Mobiel van Budget Thuis

Reply from Mobiel van Budget Thuis
Amazing Kelly thank you for the support very helpful and understanding and proactive

Reply from Mobiel van Budget Thuis
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