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Builderscrack.co.nz Reviews 

725
•
TrustScore 4.5 out of 5

4.7

Business Networking Company
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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform user-friendly and efficient for connecting with verified tradespeople, saving them time and hassle in finding suitable professionals for various jobs. Many appreciate the ease of navigating the website and the quick responses from tradespeople, often leading to jobs being underway within a week. The service is highly praised for its ability to provide access to a pool of skilled and professional tradespeople, making it a go-to for both small and large projects. However, some customers reported issues with the platform's process, finding it confusing for first-time users or experiencing unreliability from some listed sole traders who did not follow through with quotes or appointments. A few reviewers also expressed dissatisfaction with the company's handling of disputes or concerns, feeling that the platform sometimes protects tradespeople over homeowners, or that their token system needs improvement.

What people talk about most

Service

Customers had positive experiences with service, often praising the speed and efficiency of finding... See more

User experience

People report positive experiences with user experience, consistently describing the platform as... See more

Website

Users describe positive interactions with the website, finding it easy to sign up, navigate, and use for... See more

Staff

Customers consistently note positive experiences with staff, highlighting the promptness, professionalism,... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that it provides a headstart in finding tradespeople... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Using the Buildercrack platform was so helpful and such a breeze! Not sure how we would have found a tradie for our small job otherwise. The platform is user friendly, and we felt safe being able to c... See more

Rated 5 out of 5 stars

What a great way to get a job done! Ours was a small job, but Builderscrack arranged for three builders to compete for it. The one we selected was excellent, and we wouldn't have found him without the... See more

Rated 5 out of 5 stars

I had one tradie come out to look at my job but the quote was so high, I thought I better get a few more, but after 3 other tradies saying they were all busy or unavailable, went back to BC (have used... See more

Rated 5 out of 5 stars

This is our fourth time using Builders crack for the updating of our new home and we can’t praise the applicants higher! Highly professional and diligent, any further work we want done we will be goin... See more

Company details

  1. Business Networking Company
  2. Carpenter
  3. Deck Builder
  4. Electrician
  5. Plumber

Written by the company

Builderscrack.co.nz is a New Zealand-based website that provides an internet marketplace where homeowners may post jobs, and where builders and tradespeople can chase jobs, provide quotes and win work.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

725 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(725)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Repairs

Builderscrack made it easy for me to quickly locate a builder to repair a leaking shower.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I have been using Builderscrack for number of years and have found the right tradespeople for the job at hand.
Highly recommended.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy Peasy

It was great because it was easy to find a tradesman and easy to communicate with him. The job itself however was also easy so it provided no problems

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service these guys are providing putting together, businesses and people who want some work done. Easy to use website. Keep it up guys, we will be back for more service shortly.

25 July 2025
Unprompted review
Rated 4 out of 5 stars

Builderscrack is my goto site when…

Builderscrack is my goto site when looking for a tradesperson. It is very user friendly and I think it's a great idea, it has worked well for me for a number of years many times when trying to find a variety of trades people.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Insulation

Got quick response from several trades people who were well vetted provided the quotes.

16 July 2025
Unprompted review

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