Built For Athletes™ Reviews 3,406

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and practical design, especially highlighting the well-thought-out compartments and ample space in the backpacks. Many consumers are repeat buyers, emphasizing their satisfaction with the overall service and the premium feel of the items. The delivery service is frequently described as fast, hassle-free, and efficient, with good communication throughout the process. However, some customers experienced issues with their orders, such as missing items or incorrect shipments, and a few noted problems with delivery times being longer than expected. There were also occasional concerns about product defects, like bags ripping or straps falling off, and a small number of people felt that the quality of certain items, like new shirt designs or specific backpack features, did not meet their expectations or previous standards.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the super-fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the easy and fast... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

Clean, smooth checkout. I would have bought more if I were able to use multiple discounts in one purchase. For example, there was an ongoing discount on accessories and a separate ongoing discount on... See more

Company replied

Rated 5 out of 5 stars

I ordered the 45L backpack and I’m very satisfied with it. It has plenty of space and easily fits everything I need. The internal organization is very well designed, making it easy to keep things... See more

Company replied

Rated 5 out of 5 stars

Great quality and very practical. The design is sporty and clean, the materials feel durable, and the compartments are well organized. It’s comfortable to wear even when fully packed and perfect for... See more

Company replied

Rated 5 out of 5 stars

This is my second order placed with BFA and most certainly won't be the last. Products are incredible quality. I love my Pro Series backpack and already have my eye on another bag... Delivery timescal... See more

Company replied


Company details

  1. #171 of 230 best companies in Fitness and nutrition

Written by the company

Built For Athletes™ Whether you’re a professional athlete or simply take your fitness seriously; Built For Athletes gym & sports backpacks and accessories are here to help you push your limits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great company

Great company, great customer service, highly recommend

17 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you so much for your kind feedback, Hilary! We're thrilled you had a great experience with us.

Rated 5 out of 5 stars

Absolutely brilliant love it!

Absolutely brilliant love it!

24 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and leaving such a wonderful review. We’re so happy to hear you’re loving your purchase! Your feedback will definitely be shared with the wider team.

Rated 5 out of 5 stars

Great product

Great product. Love a lot ❤️

24 February 2026
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Reply from Built For Athletes™

Thank you for taking the time to leave this lovely review. We’re delighted to hear you love your product so much! Your kind words will be passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Top quality gear!

Top quality gear!! Bags have plenty space for all your training gear, definitely recommend anyone looking for spacious bags and top quality materials

16 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such great feedback. We’re so pleased to hear you’re enjoying your backpack and that it’s giving you plenty of space for all your training gear. We’ll be sure to share your kind words with the wider Built for Athletes team.

Rated 5 out of 5 stars

Cracking brand!!!

20 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such great feedback. “Cracking brand” is fantastic to hear and we are really glad you are enjoying it. We will make sure your comments are shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

Impeccable

Impeccable

19 February 2026
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Reply from Built For Athletes™

We really appreciate you choosing Built for Athletes and leaving such a positive review. Hearing that your experience was impeccable means a lot to us. Your feedback will be passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Great product and great quality

Great product and great quality

19 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for your kind words about the product and its quality. We are delighted that you are enjoying your purchase and we will be sure to share your feedback with the wider Built for Athletes team.

Rated 5 out of 5 stars

Brilliant quality every time

Brilliant quality every time I’ve all the luggage training tops and patches, super quick postage and delivery and great updates. Quality all round!

18 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to leave such positive feedback. We’re thrilled to hear that you’re happy with the quality of all the items! Your comments will be shared with the wider Built for Athletes team.

Rated 5 out of 5 stars

The bag arrived in quick time and the…

The bag arrived in quick time and the quality of the product is fantatstic

11 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for sharing your experience. We’re delighted to hear your backpack arrived quickly and that you’re pleased with the product quality. We’ll be sure to pass your feedback on to the team.

Rated 1 out of 5 stars

Did not receive all my order

Did not receive all my order
I ordered a bag and zip toggles. The zip toggles were not included in the shipment. When I connected with the company to advise them and ask if they can send them by way, they refused to do so. I am dissappointed that they were not able to hold up their part of the order.

17 February 2026
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Reply from Built For Athletes™

We appreciate your honest feedback, Lynn. We’re very sorry for the mix-up with your order. Unfortunately, due to the error, the accessory was missing from the order, and due to logistic restraints we weren't able to send the toggles separately. We did offer a full refund. We truly appreciate your understanding and patience, and your feedback will help us improve our service going forward.

Rated 1 out of 5 stars

I got wrong item

I got wrong item. Then had to contact and discuss. My item was sold out so without communication they thought to send me some another item I just may like. Then I have to send it back just to get a compensation of 10€. That’s not a great service I expected.

17 February 2026
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Reply from Built For Athletes™

Thank you for taking the time to share your feedback, Inanc. We apologize for the mix-up with your order and for any disappointment caused when the item you originally wanted was no longer available.
To resolve the issue, we did offer a full refund along with a discount as an apology. We truly appreciate your understanding. Your honest feedback helps us improve our service going forward.

Rated 5 out of 5 stars

Smooth delivery despite the long road…

Smooth delivery despite the long road from UK to Bulgaria.
Everything was fine, the bag looks perfect.

10 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to leave such positive feedback. We’re glad to hear that despite the long journey from the UK to Bulgaria, your backpack arrived safely and looks perfect. Your feedback will be shared with the wider Built for Athletes team.

Rated 1 out of 5 stars

Sent wrong item and then informed me…

Sent wrong item and then informed me the item I actually wanted for a gift was no longer available.

17 February 2026
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Reply from Built For Athletes™

Thank you for taking the time to share your feedback, Lee. We’re very sorry for the mix-up with your order and for any disappointment caused when the item you originally wanted was no longer available.
Unfortunately, due to the error, the wrong item was sent, but we did offer a full refund along with a discount as an apology. Please don't hesitate to reach out to our support to have the issue resolved. We truly appreciate your understanding and patience, and your feedback will help us improve our service going forward.

Rated 5 out of 5 stars

My girlfriend loves her new backpack

My girlfriend loves her new backpack! So spacious and great for personalizing.

12 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to leave such positive feedback. We’re delighted to hear your girlfriend loves her new backpack and is enjoying the spacious design and personalisation options. It’s great to know it’s made such a positive impression, and we’ll be sure to share your kind words with the wider Built for Athletes team.

Rated 4 out of 5 stars

I was approached professionally when I…

I was approached professionally when I placed my order, and got a quick response.
Only thing I missed was the branded attachement to the YKK zippers.

5 February 2026
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Reply from Built For Athletes™

Thank you for your honest feedback, Marcus, it's really important to us. We'll pass it on to the team for future improvements.

Rated 4 out of 5 stars

great

great product

10 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for leaving such a great review. We’re pleased to hear that you’re enjoying your purchase! Your feedback will be passed on to the wider Built for Athletes team to keep up the good work.

Rated 5 out of 5 stars

I’ve had a lot of bags in my time but…

I’ve had a lot of bags in my time but this is without question the best. The only concern I have is how the soft straps will hold up over years and years

3 February 2026
Built For Athletes™ logo

Reply from Built For Athletes™

Thank you for your feedback, it's really important to us. If there is any issue please never hesitate to reach out to our support team, as we're always ready to assist!

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