Built For Athletes™ Reviews 3,406

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and practical design, especially highlighting the well-thought-out compartments and ample space in the backpacks. Many consumers are repeat buyers, emphasizing their satisfaction with the overall service and the premium feel of the items. The delivery service is frequently described as fast, hassle-free, and efficient, with good communication throughout the process. However, some customers experienced issues with their orders, such as missing items or incorrect shipments, and a few noted problems with delivery times being longer than expected. There were also occasional concerns about product defects, like bags ripping or straps falling off, and a small number of people felt that the quality of certain items, like new shirt designs or specific backpack features, did not meet their expectations or previous standards.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the high quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the super-fast shipping... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the easy and fast... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, efficient, and... See more

Based on these reviews

Rated 4 out of 5 stars

Clean, smooth checkout. I would have bought more if I were able to use multiple discounts in one purchase. For example, there was an ongoing discount on accessories and a separate ongoing discount on... See more

Company replied

Rated 5 out of 5 stars

I ordered the 45L backpack and I’m very satisfied with it. It has plenty of space and easily fits everything I need. The internal organization is very well designed, making it easy to keep things... See more

Company replied

Rated 5 out of 5 stars

Great quality and very practical. The design is sporty and clean, the materials feel durable, and the compartments are well organized. It’s comfortable to wear even when fully packed and perfect for... See more

Company replied

Rated 5 out of 5 stars

This is my second order placed with BFA and most certainly won't be the last. Products are incredible quality. I love my Pro Series backpack and already have my eye on another bag... Delivery timescal... See more

Company replied


Company details

  1. #171 of 230 best companies in Fitness and nutrition

Written by the company

Built For Athletes™ Whether you’re a professional athlete or simply take your fitness seriously; Built For Athletes gym & sports backpacks and accessories are here to help you push your limits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service & product

I received the wrong backpack initially from a discounted preorder and contacted customer services who were amazing. They sent out the correct one and provided a return label for me to send back the incorrect item as I wasn’t able to do the return / exchange on the porttal. The correct backpack also arrived super quick. Love the product, and a big shoutout to customer services for a very easy interaction.

3 February 2026
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Reply from Built For Athletes™

Thank you for your kind feedback, Tina! We apologize for the mistake with your backpack and happy to hear that the issue has been resolved for you. We appreciate your support and hope you're enjoying your backpack!

Rated 5 out of 5 stars

Amazing bags

Amazing bags; clothing and customer service

18 June 2025
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Reply from Built For Athletes™

Much appreciated - thanks for your support, Mark!

Rated 5 out of 5 stars

Fantastic product and deal

Fantastic product and deal. The bag is ideal for training and multi purpose. Highly recommend.

5 February 2026
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Reply from Built For Athletes™

We appreciate your kind feedback, Michelle. So happy to hear you enjoy your new backpack!

Rated 5 out of 5 stars

Such great bags- amazing quality!

Such great bags, perfect for BJJ - room for all your kit! Wouldn't use another bag now, the compartments are brilliant for keeping everything organised. Highly recommend this brand!

3 February 2026
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Reply from Built For Athletes™

Thank you for choosing BFA and taking time out to leave such positive feedback. We’re really glad you had a great experience with our backpack!

Rated 5 out of 5 stars

Incredible service, exceptional products

Súper fast delivery and exceptional quality products. I ordered the 45l gym backpack and it is superior to all other gym bags I’ve had. I do strongman and CrossFit training so I have have a lot of kit and this bag fits a lot! The attention to detail is phenomenal. Very happy with my purchase and overall service. Will definitely be shopping with built for athletes again.

5 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to share your feedback. We’re thrilled to hear that your 45L gym backpack is keeping up with your strongman and CrossFit training gear! It’s great to know the attention to detail and quality made a difference for you. We’ll be sure to pass your kind words on to the wider team.

Rated 5 out of 5 stars

Good products

I got the bag as a gift, and I added the water bottle and a few other items. The quality is spot on — it’s built to last over time. Great products!

4 February 2026
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Reply from Built For Athletes™

Thanks so much for leaving a review! We’re delighted to hear that your gift, along with the bottle and other items, has met your expectations. It’s wonderful to know the quality is holding up and built to last. Your feedback will definitely be shared with the team.

Rated 2 out of 5 stars

This is my second bag as my first bag

This is my second bag as my first bag developed a fault
The customer service received from built for athletes was very poor the bag was only a month old but they tried to tell it was out of warranty kept fobbing me with what stress the bag been under and what you been using it for etc
I had to tell them about there 365 day policy on faulty goods and trading standers before they offered me a full refund when all I wanted was an exchange this went on through emails for about 3 days
Final got a new bag that’s it nothing Else very stressful

4 February 2026
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Reply from Built For Athletes™

Thank you for sharing your feedback. We’re sorry to hear that the process felt stressful and appreciate you taking the time to explain your experience. We’re glad the matter was ultimately resolved and your replacement backpack reached you. Your comments will be passed on to the team for future improvement.

Rated 5 out of 5 stars

Absolute best

Quick delivery, high quality products, very nice design

4 February 2026
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Reply from Built For Athletes™

Thank you for taking the time to leave such positive feedback. We’re pleased the quick delivery, design, and quality of your items have impressed you. Your comments mean a lot and will be passed on to everyone at Built for Athletes.

Rated 5 out of 5 stars

Great service great products

Great service great products

3 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for sharing your positive experience. We are delighted to hear that you are happy with both our products and service. Providing reliable gear alongside strong customer support is very important to us, so it is great to know this has come through in your experience. We will make sure your feedback is passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Perfect

Perfect ! Highly recommended

2 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your feedback. We are really happy to hear that you had a perfect experience and that you would highly recommend us. It means a lot to the team to know our products and service are meeting expectations. We will be sure to share your kind words with the wider Built for Athletes team.

Rated 5 out of 5 stars

Quietly

Good quality

2 February 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and taking the time to leave such positive feedback. We’re so pleased you enjoy the quality of your purchase, and we’ll be sure to pass your kind words on to the wider Built for Athletes team.

Rated 5 out of 5 stars

OUTSTANDING QUALITY AS EVER

Excellent Backback

22 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for sharing your feedback. We’re delighted that you’re enjoying your backpack so much! Your comments will be passed on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Great communication

Great communication. Fast delivery thank you

2 February 2026
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Reply from Built For Athletes™

Thanks for choosing Built for Athletes and taking the time to leave such positive feedback. We’re glad you enjoyed our communication and fast delivery, and we’ll make sure your kind words reach the wider Built for Athletes team.

Rated 3 out of 5 stars

I absolutely loved the previous BFA…

I absolutely loved the previous BFA training shirts - they were a great fit and I was disappointed that I missed out on adding the Forest Green to my black and navy tops! So when the new shirts eventually arrived online I couldn’t wait to put in an order (I went for the blue)…

Unfortunately, they’re just not the same. A different material, design and fit. It’ll just take some getting used to I guess because the previous shirts were absolutely perfect, but these are a downgrade in my opinion. If it’s not broken, don’t change it!

22 January 2026
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Reply from Built For Athletes™

Thank you for taking the time to leave a review. We’re sorry to hear that the new shirt didn’t meet your expectations compared to the previous version. We really appreciate your honest feedback and will make sure to pass your comments on to our Product Development team so they can take it into consideration for future updates.

We hope you’ll still enjoy wearing your new shirt and that over time it becomes a favourite as well.

Rated 5 out of 5 stars

Great buy!

Quick shipping and good quality

30 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and leaving such positive feedback. We’re pleased you’re happy with the quick shipping and the quality of your purchase! We’ll share your comments with the wider Built for Athletes team.

Rated 5 out of 5 stars

Good quality kit and well worth the…

Good quality kit and well worth the money

27 May 2025
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Reply from Built For Athletes™

Thanks for choosing Built for Athletes and taking the time to leave such positive feedback. We’re thrilled that you think the kit is good quality and worth it, and we’ll be sure to pass your kind words on to the wider Built for Athletes team.

Rated 5 out of 5 stars

Good quality and very good material

Good quality and very good material

30 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for taking the time to share your feedback. We are really glad to hear that you are happy with the quality and materials of your product. It means a lot to us to know our gear is meeting your expectations, and we will be sure to share your kind words with the wider Built for Athletes team.

Rated 5 out of 5 stars

Fast delivery, good product quality

Very good quality products and very prompt delivery.

28 January 2026
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Reply from Built For Athletes™

Thank you for choosing Built for Athletes and for leaving such wonderful feedback. We’re delighted to hear that you’re happy with the quality of your products and the quick delivery. Your comments will be shared with the wider team, and they’ll be thrilled to hear how much you enjoyed your experience!

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