Burbik 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Like all the others on this site which I found too late . This company is a joke - crap merchandise , crap customer service and totally thieving solutions. Spent over £ 60 - offered 5% refund and sen... See more

Rated 1 out of 5 stars

I bought an outfit in June and never received it. I sent several emails and received messages that they are overwhelmed with orders and are working hard out to send my order. It never arrived and now... See more

Rated 1 out of 5 stars

It would be ZERO stars, if that were an option! Ordered summer clothes for my mum & me on 22nd June - over £100 worth. Nothing arrived despite many emails request (& assurances) Received emails, in... See more

Rated 1 out of 5 stars

This is a sight conning people. I bought goods from them in June and nothing has been received despite numerous emails and complaints. Now the shop has disappeared. They gave the impression that clot... See more

Company details


Contact info

All reviews

(52)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

I ordered a 2 piece suit for my mother's birthday in May 2024, it came way too big and when I wanted to return the order they were wanting me to take a 5% refund instead of returning the clothes, after posting the items back to China I the company closed down and the website is no longer available, I have emailed them numerous times about the refund and no reply, it is now Ocotber and they have shut their email systems as well, my parcel is sitting in China depo with nowhere to go as I'm sure the address gave to me was wrong as well. No refund and also wasted £30 on returning the goods on top of what I paid to get them deliverer, UTTER SCAM.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Utter scam

They charged me for 2 items that I never received. I am getting money back from my card company. They have the nerve to dispute the refund. Stay away and try get your money back as this is a scam

25 September 2024
Unprompted review
Rated 1 out of 5 stars

I bought an outfit in June and never…

I bought an outfit in June and never received it. I sent several emails and received messages that they are overwhelmed with orders and are working hard out to send my order. It never arrived and now the company is closed. They are scammers - Elizabeth is a false name, please do not order from these online shops - view reviews first befor placing an order!!!!!

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Attention to those who have been…

Attention to those who have been scammed by Burbik! They have emerged under a new name IvyBelle.uk. Even same pictures on site, same group of scammers under a different name. Beware!

17 June 2024
Unprompted review
Rated 1 out of 5 stars

It would be ZERO stars

It would be ZERO stars, if that were an option!
Ordered summer clothes for my mum & me on 22nd June - over £100 worth. Nothing arrived despite many emails request (& assurances) Received emails, in response, from ‘Elizabeth Marlow’ saying delay was due to high demand.
Asked for a full refund twice, & was answered with the same lies. Now, the email is not working at all!

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Goods not received

Ordered goods on 17th June 2024, and kept being told goods have been shipped and to be a bit more patient as goods will arrive. Still no goods and now their website is no longer available. This is plain theft of people's money!

9 August 2024
Unprompted review
Rated 1 out of 5 stars

A scam site.

A scam site.. I ordered 5 pieces from their site and they took the money
Their site is now closed.

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Ordered June24

Ordered June24. Total scam
It looked as if it a genuine UK company. Turns out to be a total scam and should be prosecuted for cheating and looting.

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Ordered in June and still no sight for…

Ordered in June and still no sight for delivery. When emailing the company I get the same response again and again. Unfortunately the experience made me stop buying from instagramm or other social media sites . I lost trust .

5 August 2024
Unprompted review
Rated 1 out of 5 stars

This is a sight conning people

This is a sight conning people. I bought goods from them in June and nothing has been received despite numerous emails and complaints.
Now the shop has disappeared. They gave the impression that clothes were from Italy but sent tracking information for China and the tracking information shows that they have no information about the sale

24 June 2024
Unprompted review
Rated 1 out of 5 stars

This company is an absolute scam

This company is an absolute scam. I ordered a few outfits on the 15th of June 2024. It never arrived in despite 5 emails telling me that it’s on its way. Now the site is NO LONGER EXIST for my credit card company to get my money back. ARRGGH! So angry. 😡

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Order not received

Order placed 17th June - despite several emails assuring me the order is on its way it has still not materialised. Absolutely appalling service & I feel the company is a total scam. Will not be placing orders based on instagram advertising ever again. Not even worth 1 star.

2 August 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

I ordered my items two months ago and I have yet to receive them despite numerous emails sent to them. They have a standard response to all my enquiries. Now I can no longer access the website and tracking details have now disappeared. It's been a nightmare trying to get my order. I usually review most companies before purchasing but unfortunately for me I didn't this time.

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Do not touch

Do not touch! A scam company. Inferior products, home made out of cheap cotton instead of linen! When not satisfied they offered me 5% of my money back!

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Ordered- over 5 weeks ago

Ordered- over 5 weeks ago
No tracking details, fake reassurances all the way Standard emails back when queries are posted

No customer service FULLY SCAMMED DO NOT PURCHASE ANYTHING

15 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look