Burbik 

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Rated 1 out of 5 stars

Like all the others on this site which I found too late . This company is a joke - crap merchandise , crap customer service and totally thieving solutions. Spent over £ 60 - offered 5% refund and sen... See more

Rated 1 out of 5 stars

I bought an outfit in June and never received it. I sent several emails and received messages that they are overwhelmed with orders and are working hard out to send my order. It never arrived and now... See more

Rated 1 out of 5 stars

It would be ZERO stars, if that were an option! Ordered summer clothes for my mum & me on 22nd June - over £100 worth. Nothing arrived despite many emails request (& assurances) Received emails, in... See more

Rated 1 out of 5 stars

This is a sight conning people. I bought goods from them in June and nothing has been received despite numerous emails and complaints. Now the shop has disappeared. They gave the impression that clot... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not recommended at all

Not recommended at all. Very bad experience from quality described to dealing with return. I was offered to keep the item , then to send another £30.00 for the suitable one instead. Big mistake to deal with them.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Do not buy from them. It’s a scam. Haven’t received an order after a month of being placed. Customer service saying it’s on its way. No tracking available. No refund issued.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

The worst experience ever

It was the worst experience I have ever received when shopping online. It is stating that is in London but they do not even have any warehouse in UK.
The quality did not match the description, the material was awful and I had to pay extra 70GBP to return the items to China.
Costumer service is very unprofessional and unhelpful.
Thankfully I paid through PayPal which where very helpful and managed to get at least the remaining amount back.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

No customer service!

Company gives impression it is London based.I tried to return an item and told it needed to be sent to China, at my expense and I would be reimbursed for 10% of purchase price!!
I wrote a second letter expressing my surprise that the company was based in China and was told politely that my final offer was 25% if the purchase price.
Politeness doesn’t negate the fact that this company are rip off merchants and definitely do not provide satisfactory customer service.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

I have purchased a trouser suit after…

I have purchased a trouser suit after one month not arrived . I am a pensioner of 70 years old how people can seam and con you is a disgrace. It said it was a London firm but turned out to be from China if I knew it was from china I would not have spend my pension with them.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Me idiot trusted its good company as…

Me idiot trusted its good company as they assume they are making clothing in Italy and its shop in London. Oh why oh why I didnt read this reviews😀.
I will start dispute with bank in few says as its been 2 weeks since I ordered.
Well I was scammed too. Be careful and read first reviews before you buy anything online.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

Buyer beware

This company says easy returns you NEVER get a return address and if you did it is to CHINA at your expense no refunds no exchange
Buyer beware

1 July 2024
Unprompted review
Rated 1 out of 5 stars

TOXIC COMPANY PRODUCING TOXIC CLOTHES…

Like all the others on this site which I found too late . This company is a joke - crap merchandise , crap customer service and totally thieving solutions. Spent over £ 60 - offered 5% refund and send clothes back to China however if they have problems re-importing all refunds were void . What an absolute joke . That's me finished with social media advets !!!

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Avoid using this company

Wish I had looked at this before making a purchase!
Goods arrived but colour not what I purchased and looked cheap.
Contacted them for return address - replied but not with address - 2 emails later and still no reply. Sure they are trying to make me run out of time!

23 June 2024
Unprompted review
Rated 1 out of 5 stars

Duped and disappointed

So disappointed. I'm so careful to buy from the UK where possible. I ordered a shirt dress that is being widely advertised on social media. I ordered the soft blue colour. It has taken an age to arrive and is inferior quality, the cheapest white plastic buttons and in a very thin fabric. Worst of all (you can always change buttons) the colour is totally different from the sales picture - a really harsh, unflattering turquoise. I can't for the life of me find a return address so I have messaged them. Meanwhile I see that in their T&C returns are at own cost (fair enough) but are 'from £20' - not sure why - presumably to get it back through China customs? I really hope not, but I'm awaiting their reply.

23 June 2024
Unprompted review

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