Burd Ward Solicitors Reviews 

321
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing professional, efficient, and exceptionally friendly support throughout complex property conveyancing and various legal processes. Many people genuinely appreciate the prompt email responses and clear, reassuring communication, which helps make traditionally stressful transactions feel completely smooth and manageable from start to finish. Some reviewers were not happy with the communication standards and experienced frustrating response times during the progress of their cases. A few customers encountered significant delays in obtaining essential records and felt the overall handling of administrative matters lacked proper efficiency and clear understanding.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable, approachable, and... See more

Service

Reviewers express strong satisfaction regarding the exceptional quality of service, praising the team for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting very good communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaela and Caitlin’s are the best team, they helped our conveyancing process go smoothly, we were regularly updated and informed as to what was next in the process. Would highly recommend!

Rated 5 out of 5 stars

Have used Burd Ward a few times for will making and probate etc and very satisfied with the service I received. Always received prompt replies to my emails and phone calls were always answered in a... See more

Rated 5 out of 5 stars

Ngaire dealt with the conveyancing on the sale of my property. Both Ngaire and her assistant Rebecca were very professional and kept me up to date on the progress of the sale. Highly recommend Burd Wa... See more

Rated 5 out of 5 stars

Jane Ward was absolutely brilliant throughout my mortgage process. She was professional, efficient, and always kept me updated every step of the way. Nothing was ever too much trouble, and she made wh... See more

Company replied


Company details

  1. #103 of 155 best companies in Legal Services
  2. #42 of 65 best companies in Conveyancer
  3. #19 of 26 best companies in Divorce Lawyer
  4. #30 of 39 best companies in Estate Planning Lawyer
  5. #24 of 35 best companies in Family Lawyer
  6. #62 of 84 best companies in Law firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

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Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(321)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Staff

Meggan and her staff where fantastic from start to finish they helped me to see the light at a very dark tunnel i was in. Would totally recommend burdward solicitor's Meggan was very patient with me . And I can't thank her enough and her staff

15 July 2025
Rated 5 out of 5 stars

Burd Ward for Conveyancing

Very easy to contact and helpful all the time. Out of the 3 solicitors handling the conveyancing in the chain Burd Ward Solicitors were always ahead of the other 2. Very much recommended.

18 July 2025
Rated 5 out of 5 stars

Selling a property is so stressful and…

Selling a property is so stressful and this was no different. It was however greatly reduced due to the sterling work of Jane Ashton and her team. I would like to thank Jane for being so 'on the ball' with all of her aspects of the sale.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

The very best experience!

Michaela and her team have been truly amazing!
We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what to expect but Michaela and her team were friendly, communicative and made everything as simple as possible every step of the way, I would recommend Burd Ward to everyone buying a house.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Jane and her team were excellent

Jane and her team were excellent.
We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries promptly and efficiently. We were kept informed at all times . We would recommend Burt Ward without hesitation.

9 May 2025
Rated 5 out of 5 stars

We arranged our mirror wills here and…

We arranged our mirror wills here and found it to be a proffesional and smooth experience. Mathew and Sandra were very helpful and curteous and made this a very pleasant experience. I would recommend them without hesitation.

22 April 2025

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