Was looking for best price business class seats Man-Mel, contacted BF and was dealt with by an extremely helpful Sunny. Was sceptical as to how they could offer such savings as always booked dir... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I spoke to Robin at Business Fly in the early part of 2025 about booking a long haul trip in December. Robin found me suitable flights with a well regarded carrier - Cathay Pacific - at excellent pri... See more
Company replied
My first experience with Businessfly was outstanding. Sam went above and beyond to make sure every detail of my travel was perfect. He was always available, patient, and extremely helpful, no matter t... See more
Company replied
Robin will be especially pleased to know his support made such a positive impact on our travel plan to New Zealand. He went the extra mile to stay in contact to ensure our planning journey went smooth... See more
Company replied
Company details
- #111 of 199 best companies in Travel agent
Written by the company
We are specialized in Economy class, Premium economy, Business and First-class flight tickets since we work with the greatest airlines in the world. Our user-friendly navigation, quick and easy search options, and quick online reservations save you time and money while providing you with a terrific opportunity to explore affordable flights to your favorite location around the world in a matter of seconds.
Contact info
22 Larch Crescent, Hayes, UB4 9DP, London, United Kingdom
- 0203 745 5786
- info@businessfly.co.uk
- businessfly.co.uk
4.8
Excellent
166 reviews
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Reply from Business Fly
Dear Ms. Pasupuleti
Thank you for your feedback! We're glad you appreciated the clear explanations and quick response time. Providing efficient and transparent service is always our goal.
We look forward to assisting you again in the future!
Warm regards,
The Business Fly Team
Good service/Sumit
Sumit gave me a good service, from searching for a flight ✈️ ticket up to finding a cheaper ticket.
21 July 2025
Unprompted review
Reply from Business Fly
Dear Mr. Kupeta,
Thank you for your kind words! We're glad to hear that Sumit provided you with great service and helped you find a more affordable flight.
We'll be sure to pass along your appreciation to him. We look forward to assisting you again with your future travel plans!
Best regards,
The Business Fly Team
Flight to New Zealand
I hadn't heard of business fly until I searched the web. From the moment Robin answered my call he was so helpful, and offered me very good advice on my requirements.
I can't praise the service I received enough. These days you tend to be skeptical of so many travel companies yet I felt trust and honesty from Robin.
19 July 2025
Unprompted review
Reply from Business Fly
Dear Arnold,
Thank you so much for your kind words!
We're delighted to hear that your experience with Business Fly exceeded your expectations. Robin will be especially pleased to know his support made such a positive impact. We understand how important trust and transparency are when it comes to travel planning, and it's wonderful to know you felt that from the very beginning.
We truly appreciate your feedback and look forward to helping you again in the future!
Best regards,
The Business Fly Team
Very good service and helpful.
18 July 2025
Unprompted review
Reply from Business Fly
Dear Nav,
Thank you for your kind words!
We're glad to hear you were happy with our service and found it helpful. We look forward to serving you again!"
Best regards,
The Business Fly Team
It was a great experience and a big…
It was a great experience and a big thank you to very very helpful
17 July 2025
Unprompted review
Reply from Business Fly
Dear Mr. Pearce,
Thank you so much for your kind feedback!
We're thrilled to hear you had a great experience. It was our pleasure to assist you—your appreciation means a lot to us
Best regards,
The Business Fly Team
Reply from Business Fly
Dear Tsean,
Thank you! We're glad you found our service helpful and fast. We appreciate your support and look forward to assisting you again!"
Best regards,
The Business Fly Team
I had great service from business fly…
I had great service from business fly and a great deal
11 July 2025
Unprompted review
Reply from Business Fly
Dear Mr. Desouza,
Thank you for your kind words! We're so pleased you had a great experience with Business Fly and got a great deal. We look forward to helping you again in the future!
Best regards,
The Business Fly Team
The service was very swift and…
The service was very swift and efficient.
26 June 2025
Unprompted review
Reply from Business Fly
Dear Mr. Raja,
Thank you so much for your kind words! We're glad to hear that you found our service swift and efficient. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Warm regards,
The Business Fly Team
Great experience.
Great experience. Was helped every step of the way with my booking and was found my best price after lots of looking and calling.
27 June 2025
Unprompted review
Reply from Business Fly
Dear Gillian,
Thank you for your wonderful feedback! We're so glad to hear you had a great experience and felt supported throughout the booking process. It’s always our goal to find the best possible deal for our clients, and we’re happy we could deliver that for you.
We look forward to helping you again in the future!
Warm regards,
The Business Fly Team
Reply from Business Fly
Dear Tiff,
Thank you for your feedback! We're glad you were satisfied with our service and look forward to assisting you again soon.
Warm regards,
The Business Fly Team
I was in a tough spot when my original…
I was in a tough spot when my original flight to Bangalore got cancelled due to a last-minute schedule change. With limited funds and little time to find an alternative, I was feeling quite stressed. Thankfully, a friend I met at the airport recommended Business Fly.
Though I was using their services for the first time and had a few initial concerns, I was pleasantly surprised by their excellent support and responsiveness. Not only did they help me find a suitable ticket quickly, but they also offered it at a very reasonable price.
I’m truly grateful for their assistance during a difficult time and would definitely recommend Business Fly to anyone looking for reliable last-minute travel options.
24 June 2025
Unprompted review
Reply from Business Fly
Dear Pravin,
Thank you so much for sharing your experience with us. We're truly sorry to hear about the challenges you faced with your original flight, but we're glad that we could be there to assist you during such a stressful time.
It's wonderful to know that our team was able to help you find a suitable and affordable alternative quickly. Your kind words about our support and responsiveness mean a lot to us, especially since it was your first time using Business Fly.
We're grateful for your trust and recommendation, and we look forward to assisting you with smoother, stress-free travel plans in the future.
Warm regards,
The Business Fly Team
Sam your kindly and patience
Sam, he help us a lot for booking, on time contact, fast service, timely respond and patience, even I asked lot of suggestions the patiently replied me all the best price for the booking, best service 1000% recommended for best and low cost booking airtickets. Thanks Sam
9 June 2025
Unprompted review
Reply from Business Fly
Dear Vinay,
Thank you so much for your kind words and wonderful feedback! We're thrilled to hear that you had such a positive experience with Sam. He truly takes pride in providing timely, patient, and helpful service, and your satisfaction means the world to us.
We’re especially glad we could assist you with finding the best prices for your booking. Your recommendation means a lot, and we look forward to helping you again in the future.
Safe travels and warm regards,
Team Customer Care
Business Fly
Great Service
They made the process very easy. They also found us a great priced flight.
7 June 2025
Unprompted review
Reply from Business Fly
Dear Rachel,
Thank you so much for your kind words! We're thrilled to hear that you found the process easy and that we could help you find a great flight deal. It was a pleasure assisting you, and we look forward to helping you again in the future!
Warm regards,
Team Customer Care
Business Fly
Strongly recommend 😊
Had a very good experience with this business thanks to Sam and robin found me flights to Australia with an upgrade to premium flight going out at a good price .i was a bit unsure of using the business as I haven’t heard of them before but glad I did reassurance was given to me throughout our conversations .sam and robin are professional at there jobs and couldn’t have done anymore for me they went out their way and more will be using again thankyou 😊
3 June 2025
Unprompted review
Reply from Business Fly
Dear Tracey,
Thank you so much for your wonderful review! We're so glad to hear you had a great experience booking your trip to Australia with us. Sam and Robin will be thrilled to know they made such a positive impact and that their support helped ease any initial concerns. Going the extra mile for our clients is what we strive for, and it means a lot to hear that it made a difference. We truly appreciate your trust and recommendation, and we look forward to helping you again on your next journey. Thank you!
Warm regards,
Team Customer Care
Business Fly
It was a great experience to get my…
It was a great experience to get my booking done during school holidays time. ROBIN helped me to find a good price and very well explained everything.
6 June 2025
Unprompted review
Reply from Business Fly
Dear Mahipal,
Thank you for your lovely feedback! We're so glad to hear that Robin was able to assist you during the busy school holiday period and help you secure a great price. It's wonderful to know everything was clearly explained and the process went smoothly. We truly appreciate your support and look forward to assisting you again in the future!
Warm regards,
Team Customer Care
Business Fly
Sam was very helpful and helped us see…
Sam was very helpful and helped us see outside of the box to book something that we maybe wouldn't have thought of but ultimately will give us a better experience. We appreciate his help and linear thinking.
3 June 2025
Unprompted review
Reply from Business Fly
Dear Deborah,
Thank you for your kind words! We're so glad to hear that Sam was able to offer a fresh perspective and help you find a travel option that enhances your overall experience. Thinking creatively to find the best solution is what we aim for, and it's great to know it made a difference. We truly appreciate your feedback and look forward to helping you again in the future!
Warm regards,
Team Customer Care
Business Fly
Return trip to New Zealand
I recently booked my business class return trip to New Zealand. Robin was very professional and extremely efficient. It was a delight to do business with him. I was very happy with the outcome that he delivered for me. I would definitely use them again and I would highly recommend Business Fly.
27 May 2025
Unprompted review
Reply from Business Fly
Dear Liz,
Thank you so much for your wonderful review! We're thrilled to hear that Robin provided such professional and efficient service while helping you book your business class trip to New Zealand. It’s always our goal to deliver a smooth and satisfying experience, and we’re so glad Robin made that happen for you. We truly appreciate your recommendation and look forward to assisting you again in the future!
Warm regards,
Team Customer Care
Business Fly
Robin was very helpful
Robin was very helpful.
He showed willingness to assist me and met all my requirements and was prompt in his replies. Gave me the best price and very happy with the service. Hoping to use his service again..
20 May 2025
Unprompted review
Reply from Business Fly
Dear Priya,
Thank you for your kind feedback! We're so pleased to hear that Robin was able to meet all your requirements and provide prompt, helpful service. It’s great to know you were happy with the price and overall experience. We truly appreciate your support and look forward to helping you again in the future!
Warm regards,
Team Customer Care
Business Fly
⭐️⭐️⭐️⭐️⭐️ Excellent Service and Smooth Booking Experience!
I recently booked my flight tickets to India through this travel company, and I am very happy with the experience. The entire process was straightforward, efficient, and stress-free. Sam was extremely helpful and responsive, answering all my questions promptly and providing clear information every step of the way.
The prices were competitive, and I appreciated the transparency—no hidden fees or surprises. I received my booking confirmation and e-tickets quickly, and everything went exactly as planned.
I highly recommend this company to anyone looking for reliable travel services. I’ll definitely be using them again for future trips
5 May 2025
Unprompted review
Reply from Business Fly
Dear Mrs. Vangara,
Thank you so much for taking the time to share your experience! We're thrilled to hear that your booking process was smooth, transparent, and stress-free. Sam will be especially happy to know that his support and responsiveness made a positive impact. We’re glad we could provide competitive pricing with no hidden surprises—that’s exactly what we strive for. Your recommendation means a lot to us, and we look forward to helping you with your future travel plans!
Warm regards,
Team Customer Care
Business Fly
Excellent service from Alec
Excellent service from Alec. Went extra mile to find a great deals on flights to Sri Lanka for my family. Alec was very patient and helpful member of staff.
Great work. I will recommend Alec. Please call Alec with your flight and hotels before go elsewhere.
1 May 2025
Unprompted review
Reply from Business Fly
Dear Naguleaswaran,
Thank you so much for your kind words! We're delighted to hear that Alec provided excellent service and went the extra mile to find the best flight deals for your family. His patience and dedication truly make a difference, and we’ll be sure to pass along your appreciation. Thank you for your recommendation—it means a lot to us. We look forward to helping you again with your future travel plans!
Warm regards,
Team Customer Care
Business Fly
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