My whole experience was 5 star , I ordered late for my anniversary , I emailed to ask about jumping the queue , they were very helpful and super quick to reply via email. Subsequently it arrived in go... See more
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See what reviewers are saying
I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... See more
I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more
Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more
Company details
- #22 of 23 best companies in Art Handcraft
- #38 of 40 best companies in Artist
- #35 of 42 best companies in Greetings Card Shop
- #15 of 16 best companies in Picture framing shop
Information provided by various external sources
A beautiful selection of family trees and other handmade gifts
Contact info
United Kingdom
- Info@butterflydesigns.co.uk
- butterflydesigns.co.uk
4.5
Excellent
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The card itself was lovely but …
The card itself was lovely but the box I paid for was of a poor quality, not worth the extra money. The delivery was very slow although I have paid for the first class post.
30 October 2023
Very pleased.
12 October 2023
Returning customer
Returning customer, ordered a beautiful card for my parents anniversary. Highly recommend for a card with a more personal touch.
16 September 2023
I got what I ordered
I got what I ordered, looks well made and delivered quickly and safely.
22 September 2023
Really lovely item
Really lovely item. My wife thought it was brilliant. Excellent design and construction. Very safely packaged and received quickly.
31 August 2023
Answered my questions promptly
Answered my questions promptly, and willing to change the wording as best they can. Delivery time was in the time scale they advised.
3 September 2023
Very disappointing with this order
Very disappointing with this order, hasn’t arrived in time for the anniversary, still waiting.
I have ordered in the past and delivery was just a couple of days, was pleased with previous card and was the reason I used this site for a special anniversary card but I won’t use them again.
20 August 2023
Reply from Butterfly Designs
Hi Maureen
Thank you for your review, due to being on holiday for a week with my family, the date your order was due to be dispatched was clearly written on the website when you made your purchase, unfortunately as I am a small home business handmade seller it is only myself that makes the cards and frames. I do normally dispatch my orders within a day or two when I’m not on holiday.
Kind regards
Annmarie
Beautiful personalised card
Beautiful, good quality, personalised card. Reasonably priced.Arrived quickly.
17 August 2023
Reasonable prices,good quality.
Very pleased with product..Would buy again from this company..Thank you for excellent service.
2 August 2023
We were delighted with the simple…
We were delighted with the simple quality of the design.The personalisation is excellent.
We intend using your products again.Thank you so much.
5 August 2023
Really personal interaction with this…
Really personal interaction with this seller. I got the date wrong with my gift and she was able to send me a replacement date to change it. And at a small cost. So impressed.
27 June 2023
Lovely product,lovely friendly service.
Dialogue was prompt, courteous, kind and professional.
Product was as viewed and well presented and packaged.
The only tiny downside was not the responsibility or fault of Butterfly Designs, but rather Royal Mail who managed to deliver a little late in the day despite Butterfly, posting 1st class in ample time. Nevertheless my wife was very pleased with her card,so, happy days.
21 June 2023
Lovely product and very quick shipping
18 May 2023
Excellent service and quality product
10 May 2023
Exactly what I ordered!!
Most helpful and answered questions quickly. Service very quick and of a great quality. Would highly recommend!
30 April 2023
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