Butterfly Designs Reviews 

194
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My whole experience was 5 star , I ordered late for my anniversary , I emailed to ask about jumping the queue , they were very helpful and super quick to reply via email. Subsequently it arrived in go... See more

Rated 5 out of 5 stars

I chose the sweeping heart design wedding card because it reminds me of a tree we have seen every year on holiday in Scotland since our granddaughter was 12/13years old, she gets married in 2027 an... See more

Rated 5 out of 5 stars

I was looking for a special card for my daughter’s 11th wedding anniversary and came across Butterfly Designs. These are beautiful cards good quality with the option to personalise your chosen card.... See more

Rated 5 out of 5 stars

Super-quick response for quite an urgent custom order that I did have some queries on. Arrived quickly, packaged safely. Sometimes when a business says “if you need help contact us” you w... See more

Company details

  1. #22 of 23 best companies in Art Handcraft
  2. #37 of 39 best companies in Artist
  3. #35 of 42 best companies in Greetings Card Shop
  4. #15 of 16 best companies in Picture framing shop

Information provided by various external sources

A beautiful selection of family trees and other handmade gifts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

194 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(194)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wedding Anniversary Gift

I purchased a spare frame for a wedding anniversary gift for my wife. AnneMarie was really helpful and very prompt in replying to all my questions. Would highly recommend and will definitely use again. Thank you !!

6 January 2023
Rated 5 out of 5 stars

Gift given by grandchildren four years ago

My grandchildren gave me a family tree four years ago for my birthday and it’s beautiful. Since then I have had two more grandchildren. I contacted butterfly designs to add hearts to my tree. Both times I had excellent service . Hearts were supplied and posted within two days excellent communication, excellent service. Highly recommend

6 October 2022
Rated 5 out of 5 stars

Anniversary present

Excellent service. Prompt reply to enquiry. Prompt delivery. Product exactly as stated on website. Have used this site before and will do again.

29 September 2022
Rated 5 out of 5 stars

We are so grateful that you sent our…

We are so grateful that you sent our little heart with our correct Ruby Anniversary date which arrived the day before. The incorrect date was completely my daughter's fault and not yours at all.
Very lovely gesture and much appreciated.
Many Thanks
Pam & Lee G

20 August 2022
Rated 5 out of 5 stars

Really Impressed!

Really Impressed!! Late one night I asked a couple of questions before placing an order, presuming I'd receive a reply the next day. These questions were answered within half an hour! Placed order and there was a system error. This was noted and rectified by AnnMarie who couldn't apologise enough. My item was delivered very quickly and in brilliantly secure packaging. Would recommend to anyone and would use again.

9 August 2022

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