Buyback Surgeon Reviews 162

Super easy! I traded in a broken phone that was “recycle only” for most places. The few that offered anything were all lower than Buyback Surgeon. After it was shipped as received, they sent the payment the next day. Very happy and satisfied! I will definitely use them again in the future.

Great experience with BuyBack Surgeon! It was easy and quick! I got a great price for my phone that had a busted back glass. Thank you BuyBack Surgeon!

Very easy process, fair evaluation, quick payment!

EDIT: The business owner has now paid the original quoted amount, and I have updated my rating to 2 stars to reflect that the deal was eventually honored.

However, I am leaving this review up because the experience was the opposite of the hassle-free sale I expected. I understand that buyers and sellers can have honest disagreements about the quality of used goods. But downgrading an offer by a whole $100 for imperceptible wear (which looked like dust) does not feel like a grading re-evaluation in good faith. It feels like an attempt to squeeze a customer who has already mailed in their device.

The fact that the original offer was reinstated so quickly after I pushed back—and after the owner called me at 5:00 AM and texted repeatedly to change this review—confirms that the initial price drop was likely a tactic rather than a genuine assessment. I chose this service over Facebook Marketplace to avoid haggling, but I ended up having to fight for the agreed-upon price anyway

ORIGINAL: After I went through the hassle of mailing them my phone, instead of the agreed $370, they suggested $270 because they didn't consider the phone flawless. The photo they had as evidence SHOWED DUST ON THE PHONE SCREEN. It's a typical scam, they always pretend to find something wrong with the phone, lowball you and hope you accept.

So many people have messaged me on Facebook Marketplace I'd already have my cash if I'd just sold it there.

I had a very good experience selling my phone to Buyback Surgeon. The transaction was fast, transparent, and hassle-free. I received a fair offer and prompt service. Highly recommended.

It was easy and fast response recommend this company for buy back.

Effortless transaction. Will be using buyback surgeon again for any damaged phones in the future. Thanks!

Super quick and simple process to sell my old phone, very clear instructions on how to grade your device so there are no surprises when they receive it! 10/10 would sell to them again!

Very satisfied!!! Would definitely recommend and will be using them again!

Quick and easy to deal with. Received very reasonable offer for my trade in. Would do business with again.

Everything worked as expected. Buyback surgeon offered more for my old iPhone 13 than any of the other options and came through with a quick PayPal payment as soon as my phone got delivered to them.

Quick and Effortless turnaround and payed best price around!

Great company to work with. The team was very responsive, made the highest offer and the process was seamless, start to finish. Highly recommend and I will be using them again!

Payout on time as agreed. Higher than competitors. Would recommend

I have sold devices to other companies and Buyback Surgeons were the easiest company to work with out of all. They also offered me the most money. They are friendly and fast. I had the money the very next day after they received the device. I will use Buyback from now on!!!

My experience with Buyback Durgeon was excellent. They made the process quite easy and convenient to sell my old phone. Great work guys!

I was mainly skeptical about businesses like this, but Buybacksurgeon has made the whole process smooth and seamless. Highly recommend for those wanting to sell their old electronics.

My experience was excellent. The device was slightly damaged during shipping, which is not their fault, and a real human called me to discuss it. They offer better payouts; it is worth the time and effort to send in a device. They value their customers, and it shows.

Buyback Surgeon was amazing! My phone was locked and it took 3 weeks to get it unlocked through Xfinity.
They sent me updates along the way. I’m grateful for their patience. Sending me a check and happy with the amount.