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Rated 1 out of 5 stars

I ordered one of their heaters on December 6 2025 and as of December 23, according to their tracking it hasn't even left the warehouse yet. I emailed Mason, the "CEO" of Heatcore on 12-16-25 and he bl... See more

Rated 1 out of 5 stars

I'll give it 1 star just because there isn't a ZERO OPTION! There is not one thing that went well over this whole ordeal! Felt like a scam from the moment that I made the order, showed it was setting... See more

Rated 1 out of 5 stars

Ordered something on December 11, promised it would be here by the holiday and hasn’t arrived yet. Tracking info sent is not valid and Mason “CEO” is not responding after three email attempts.

Rated 1 out of 5 stars

Needs to have a zero star review-I believe this so called company is a scam. I ordered the buy two get one free-waited 6 weeks and only received two. Upon inspection they were not exactly what I wa... See more

Company details

  1. Homewares Shop

Written by the company

Personalized Heating in an Instant, Exactly Where You Need It! With the HeatCore personal heater, you can warm up your space quickly and safely, while saving energy and cleaning your air! The HeatCore uses energy-efficient and cost-effective ceramic heating technology, and includes an antimicrobial filter to prevent dust, bacteria, mold, and foul odors. HeatCore also looks great in any space! With its compact, modern design, set it up on easily on any table, desk, or countertop. Happy heating!


Contact info

1.2

Bad

TrustScore 1 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my heatcore

I love my heatcore. Got one for my daughter and she also loves it. Heats my small sewing room and love that I can time it. It is safe and heats quickly. Would highly recommend it. No problems with billing and shipping.

13 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Linda! Thank you so much for the positive rating. We're happy that you're happy and satisfied. Have a nice day!

- Keeshia from HeatCore Customer Care

Rated 5 out of 5 stars

These lil space heaters are amazing

These lil space heaters are amazing! They work so quickly and so efficiently. Just thrilled with my purchase of two of them for my place of business.

13 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Patricia! Thank you so much for taking the time to share your experience with us, we take pride in knowing our customers are happy with their experience.

- Keeshia from HeatCore Customer Care

Rated 5 out of 5 stars

Small but effective…

The small but mighty heater is the best one we've owned. Thank you!

12 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Barbara! We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

- Keeshia from HeatCore Customer Care

Rated 5 out of 5 stars

Wouldn't be without it

This is an amazingly efficient and easy -to- use machine. We have used it often and you can even switch it on and fall asleep.....it will switch itself off.!!
Excellent and efficient

12 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Sue and Robert! Thank you so much for this great 5-star review. We really appreciate your help to share the word about our products and services.

- Keeshia from HeatCore Customer Care

Rated 3 out of 5 stars

Like the fact that it is portable …

Like the fact that it is portable and because it has a fan, you can immediately feel results. Can't say whether it is more efficient than larger room heaters, since we primarily use it for very isolated uses and not for long periods of time.

12 April 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Vman! Thank you for posting a review. We do appreciate your feedback about the product. Should you have any other concerns, feel free to reach out at https://support.blastauxiliary.com/. Stay safe and have a good one!

- Keeshia from HeatCore Customer Care

Rated 3 out of 5 stars

Customer service only positive I found

The company seems rather dishonest in representing the heaters, and the performance of the heaters is terrible. They are virtually useless. I won't do business with this company again. I gave three stars only because of my email communications with their customer service representative (Raven) who displayed courtesy throughout my interactions with her.

2 February 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello J,

I apologize if your experience with the HeatCore was not satisfactory. Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe!

- Monique from HeatCore Customer Care

Rated 1 out of 5 stars

BEWARE

BEWARE, BEWARE! This company is a scam based on my recent experience. I ordered a HeatCore portable space heater on 2 Jan 2020 and have yet to receive it, but they charged my credit card. I have tried calling Customer Service and you are referred to sending an email. I have already sent at least 15 and all I get is lip service, be patient, we are working on it, we generated a ticket with urgent top priority, etc. As a last resort, I have reported this company to the Better Business Bureau. BEWARE, BEWARE!!!

28 January 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hello Deborah! Thank you for posting a review and I am sorry to hear that you have not received your product yet. I contacted you via email and I would like the opportunity to talk and assist you further about the shipping status. Looking forward to your response.

- Keeshia from HeatCore Customer Care

Rated 1 out of 5 stars

HEATCORE.COM HEATERS

BEWARE THIS COMPANY AND ITS PRODUCT IS A SCAM After buying this heater in November 2021its never worked The companies customer service department keep sending emails they are looking at the problem THEY DO NOTHING “BEWARE “

25 January 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Good day,

Your feedback means a lot to us, so I would like to make sure that your concern is properly addressed. I apologize if the product you received is not working. For me to properly assist you, kindly provide me your order number so we can work things out. Looking forward to your response.

Stay safe and healthy!

- Monique from HeatCore Customer Care

Rated 5 out of 5 stars

Easy to use and perfect for winter!

This heater is a lifesaver! I work from home, and my office is in the basement. The furnace doesn't seem to keep up with the cold weather, so my feet and hands were always cold. I decided to buy this heater and it has made a huge difference! Now my feet and hands are warm, and I'm actually able to be productive in my office. This heater is also really portable, which is great if you need to move it from room to room.

18 January 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Toan! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Have a nice day!

Have a great one!
-Julie from HeatCore Customer Care

Rated 1 out of 5 stars

I ordered on January 5th and still have…

I ordered on January 5th and still have not even gotten a tracking number. I have emailed about it at least 10 times get the same answer. They I get an email saying I hope you are enjoyed your heater. DON'T HAVE AN ORDER. I HAVE SAYED AT LEAST 6 OR 7 TIMES TO JUST CANCEL. CANCEL AND PUT MY MONEY BACK IN MY CARD ACCOUNT. I AM SO DONE CANCEL CANCEL

16 January 2022
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Donna! We are sorry to hear that you haven't received your order. Please contact our customer support team at https://support.blastauxiliary.com/.

Have a great one!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

Easy to use and perfect for winter!

I was looking for something small and easy to use in my office during winter. I find my feet and hands get cold while I'm working, but also didn't need something that would take up a lot of room since I don't have much space. The Blast Auxiliary is perfect as I can keep it under my desk, on my desk, wherever! It is super easy to use and looks really sleek. Super happy with the price compared to some of the more expensive versions.

27 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Kelly! We really appreciate you taking the time to share your rating with us. We look forward to do business with you again in the future.

Have a great one!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

Instant Heat in Seconds!

My wife needed a small heater for her feet while working from home in winter and this Heatcore Portable Heater is up to the task, she loves this small but powerful heater. Well built, quiet and efficient. What I like most is the tip-over safety switch at the bottom, it automatically turns off when accidentally tilted. Highly recommended!

23 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi! We're happy and thrilled to see that you had a 5-Star experience with us. Thanks for sharing such wonderful rating!

Have a nice day!
-Julie from HeatCore Customer Care

Rated 1 out of 5 stars

We have had our heater for several…

We have had our heater for several months but then it started to blow out cold air only. Customer support has not resolved the problem after several weeks. Very poor response

22 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Celia! We are sorry to learn that your heater had stopped working. Please contact our customer support team at https://support.blastauxiliary.com/. We'll do our best to help you make it work if you could give us chance.

Have a nice day!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

I received my order very quickly

I received my order very quickly. I messed up on my order and customer service did an excellent job in resolving it. A good company to do business with.

21 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Greg! We are incredibly grateful that you took the time out to leave us a 5-Star review. It's much appreciated!

Have a nice day!
-Julie from HeatCore Customer Care

Rated 2 out of 5 stars

Disappointed in this heater

Disappointed in this heater as it doesn't heat as good as described. It only raises the temperature by about 4 or 5 degrees and takes forever to do that.

21 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Jerry! We are sorry for the disappointment that you experienced with our product. Please contact our customer support team at https://support.blastauxiliary.com/. We'll do our best to help you make it work if you could give us chance.

Have a nice day!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

I am in love with this mini heater

I am in love with this mini heater. Small but heat up real quickly. The safety switch on the bottom to ensure the heater is placed in flat surface is also something I really appreciate to avoid danger.

13 December 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi! We're happy and thrilled to see that you had a 5-Star experience with us. Thanks for sharing such wonderful rating!

Have a nice day!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

Great little heater

Instant-on heat is great for chasing away the chills on these cold nights we've been having lately. I put it next to me on my desk while I work, and it really makes me much more comfortable. It lets me warm myself up without having to put on layers and layers of clothing.

19 November 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Thank you so much Scott for this great 5-star review. We really appreciate your business and helping to share the word about our products and services.

Have a nice day!
-Julie from HeatCore Customer Care

Rated 5 out of 5 stars

my warehouse heather!

it was kind a cold in my office and since I work in a warehouse, its hard to heat up and get comfortable. But now, I have a Heatcore on my desk and I seriously have to switch it off after a while..

Its so warm and nice, and I am sooo happy I can work from my office again and be comfortable.

10 November 2021
Unprompted review
HEATCORE logo

Reply from HEATCORE

Hi Judith, Thank you so much for giving us a 5-star review! We will always be committed to timely delivery of orders and providing an excellent overall customer experience. We count ourselves lucky for customers like you. We look forward to doing business with you again in the future.

Have a great one!
-Julie from HeatCore Customer Care

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