Buypurity Reviews 

Took money and never sent an email or my shoes! Scam!

Don't expect to get a refund from this company at MAX 30%, they'll recommend you to give the shoes to your friends instead. Shipping takes forever, they won't give you updates or let you cancel the order before you receive it. TERRIBLE COMPANY, DO NOT ORDER FROM THEM. Phoebe in customer support needs to find a different job, customer service isn't her area of expertise for sure.

Well let's see I ordered shoes on 22nd and still no update on them at all and when I email noone here back to me and the phone number ya call they don't answer I need to figure out how to get my money back and give my business elsewhere

If I could give them zero stars I would this place is a scam, the phone number no one answers Ever you can never track your orders. I was refunded stating that the product was out of stock but it’s still on the website this is a very unprofessional online site and it should be shut down. I waited over two weeks for these little boys Christmas gifts they cried because it wasn’t here for Christmas I told them it would be a week late and now I’m gonna have to tell them their not getting it at all.. This is the worse experience I’ve ever had ordering online. Don’t waste your time or your money… I’ll be back with my legal team because this store needs to be shut down..

I never received anything from but purity . They even sent me an email that my order was fulfilled, that they hope I like the shoes I’ve ordered , and if I can write positive review and positive feedback. Once again I never received anything and I was charged for what ordered!!

SCAMMERS... DO NOT BUY FROM THIS SITE!! bought $160 sneakers that were FAKE and the company basically just took my money and only offered a 15% refund... DO NOT BUY FROM HERE... I repeat, DO NOT BUY from BUY PURITY!!!!!

I ordered a 6.5 shoe, received a 7.5 and when I contacted the company they offered me 20% when THEY made the error. Absolutely horrible customer service.

All it takes is a little common sense. Real Jordans are gonna be a lot more than this. Looking at the price alone, being that most are the same price, should tell you automatically that these are fake shoes. Buyer beware. No one should pay more than $50 for counterfeit shoes

I don't know what trick they use, but when placing an order in this "store" first read the reviews. I made an order by mistake and quickly notified them that I wanted to cancel it, they replied within a couple of hours that they would process the cancellation, two days later they sent me an email through a "PAYPAL" message that my refund would be issued to my bank on December 20, 2024. I never received my refund on that date, I have written to them and they do not respond, the supposed track status they provide directly indicates that the status of the refund is not found, that there is nothing. So when communicating with customers, be more professional and return the money on the date stipulated by yourselves, this way you avoid bad reviews on your page. For my part, I will not make a purchase on this page again, not even by mistake.

This website or the business is NO OPERATION. NO PHONE IS ANSWERED, NO EMAIL IS RESPONDED. THIS IS ABSOLUTELY SCAM AND FAKE BUSINESS!!!!! THE CREDIT CARD MUST BLOCK THIS TRANSACTIONS.

They only get one star because it wouldn’t allow me to give them zero. This place is a complete and total scam. I placed an order with them only to be given a bogus tracking number for my order that supposedly shipped 2 days after being placed. When I contacted them to call them out on it, I got a one line response stating that “your order has been canceled and refunded”. The only problem is that it was not refunded and they still have my $280 and never shipped the products that they are claiming they sent. Stay away!

I made the mistake of researching the Buypurity site after I made multiple purchases. After reading the reviews on Trust Pilot and a YouTube review I began communication requesting a refund. The customer service was very good. They understood and gave me a full refund on two orders and a partial on one. I would rather lose part of my money than all of it. I will continue to watch Buypurity to see if their reputation improves. I really liked the things on their site.

This company sells counterfeit items. They are not the real thing and they are charging astronomical prices. I bought sneaks for $148 and they do not do refunds or exchanges for other sizes. They are a scam. Do not buy from them I’ve even emailed them numerous times and no one responds to the email.

This company was not true to size. I’ve been wearing a size 8 shoe for the last 15 years- any shoe anywhere in any store. I bought an eight here and it was matching the size of a six when put up against a regular shoe. I tried to exchange with this company and was denied that. They stated that I ordered an eight and I received a size 8 and that is what I received . I didn’t try for a refund. I just wanted to exchange so I could use the product. I ordered -not only did I waste a couple of hundred But I didn’t even get to enjoy the product. Why bother you might as well spend a couple extra bucks and get the real thing at least and you’ll be able to use it. The shoe was never worn in the plastic never even opened. They’re not very accommodating and do not have good customer service. Their guidelines and policies are not customer friendly.

Recently purchased a pair of Jordan's white thunder and they were completely fake. Been fighting with these people for a refund and telling me they can't do nothing. I will definitely be taking legal actions. People, DO NOT BUY FROM THIS CONPANY!!!!

SCAM !!!!!
Took my money and now won’t reply to any of my emails. All they do is print a shipping label, but NO product is sent. HORRIBLE

Ordered 9.5 size Nike sneakers for my daughter and while the box showed the size requested, the shoes inside were 8. I will attempt to have my charge card payment refunded and will send back the shoes if they do so. Funny, how all the 5 start ratings sound the same with all the same words and descriptions, no doubt written by they company owner/employee.

BuyPurity is a rip off. I ordered the same shoe twice based on Their Chart. And the shoes were big twice . They would NOT exchange the shoe. They are horrible! The shoes are not TRUE TO SIZE At least the Sacai waffles are not

Paid for Sambas and never got the item or my money back. Scammers!

Exactly the same experience as all the others, cannot get in touch with them, no one answers or responds to emails, I will be charging back my credit card and returning my unopened item with a tracking number so I can confirm receipt. What a shame the corruption in businesses today.