Bybabes Reviews 

246
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting significant lash and brow growth along with impressive, long-lasting results in a short amount of time. Consumers also highlight the incredibly helpful support team, mentioning that shipping questions and communication problems are resolved quickly and professionally. People often share how much confidence these reliable cosmetic items bring to their daily routines without causing any irritation. Some reviewers were not happy with certain product experiences, mentioning occasional issues such as packaging defects, broken applicators, or unexpected negative reactions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the incredible lash serum and... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support from... See more

Staff

Consumers find staff to be exceptionally helpful, praising certain team members for resolving issues quickly... See more

User experience

Users describe positive interactions with user experience, highlighting incredible results and noticing a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more

Company replied

Rated 5 out of 5 stars

I had ordered some lash serum about 2 weeks ago now and hadn’t had it come, so i decided to email ByBabes and luckily came across megan K who was so lovely and professional, she had emailed me back sa... See more

Company replied

Rated 5 out of 5 stars

I’d seen the By Babes lash serum all over my TikTok and immediately ordered it along with the peptide mascara. Unfortunately Evri had “damaged my parcel beyond repair” and I was gutted. I contacted By... See more

Company replied

Rated 5 out of 5 stars

Been using consistently for 2 months and already seeing such a big difference. As a girl who suffers with eczema, I was hesitant about using anything near my eyes. After using by babes I haven’t had... See more

Company replied


Company details

  1. Cosmetics shop
  2. also in
  3. Beauty product supplier
  4. Beauty supply store
  5. Cosmetics Industry
  6. Health and beauty shop

Written by the company

At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(246)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

The BEST mascara…

I have tried many mascaras over the years and the by babes mascara is genuinely the best ever! It makes my eyelashes so long, and I’ve had so many compliments when I use it. The only thing I dislike is how it goes everywhere when you remove it but I think that’s the tubing part of it. I can’t fault it though, it’s a brilliant mascara! I’ve even got my mum, sister and best friend using it!

9 February 2026
Unprompted review
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Reply from Bybabes

Hi Jessica,

We’re so glad you are happy with your Mascara! We really appreciate it that you have recommended this to your family and friends!

Thank you so much for your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Absolutely amazing product

Absolutely amazing product

9 February 2026
Unprompted review
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Reply from Bybabes

Hi Verity,

We’re so glad you are happy with your products!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

so so worth the hype works miracles i…

so so worth the hype works miracles i was someone who always had lash extensions and with very little lashes i started using by babes on my lash break and the results in just 1 month is actually insane definitely recommend.

1 January 2026
Unprompted review
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Reply from Bybabes

Hi Hannah,

We’re so glad you are happy with your lash results!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

DEFINITELY a 5 star results are amazing…

DEFINITELY a 5 star results are amazing I have been using it for 1 month now and the effect from the eyelash serum are honestly amazing also the best mascara ever will never go back to any other mascara and I will obviously be purchasing there new eyebrow growth that has just been released and I also want to try there lip liners and lip silk seen good reviews on tiktok about that and exited to try , definitely recommend buying if your looking to grow your eyelashes and want a lengthening mascara 🥰x

2 February 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Demi- Rae,

We’re so glad you are happy with your lash results!
we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

I would highly recommend the lash ceo…

I would highly recommend the lash ceo serum!!! It is amazing my lashes have growth and thicken in 6 months of using this product!!

29 January 2026
Unprompted review
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Reply from Bybabes

Hi Ruby Mae,

We’re so glad you are happy with your lash results! we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

I’ve previously ordered from By Babes…

I’ve previously ordered from By Babes in the past as i’ve always loved Hev and wanted to support her (I was also really excited to try the lash serum) and it definitely lived up to the high reviews. I placed another order but there had been a problem with delivery which was absolutely not the company’s fault, however I contacted them just to ask if it had been processed and I had a very quick reply from Nicole. She was absolutely amazing and helped me sort the problem out as soon as possible and my delivery came the next day which yet again i’m over the moon with. Nicole was an amazing help and was really really kind too. I highly recommend By Babes and I appreciate the help Nicole has provided me with, Love Tia x

27 January 2026
Unprompted review
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Reply from Bybabes

Hi Tia,

We’re so glad you are happy with our service!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

LashCeo has literally elevated my…

LashCeo has literally elevated my lashes so much!
I 100% recommend it for anyone struggling to get length into their lashes.

28 January 2026
Unprompted review
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Reply from Bybabes

Hi Ellie,

We’re so glad you are happy with your lash results! we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

amazing products!

amazing products!! Made my eyelashes a lot longer than what they are

26 January 2026
Unprompted review
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Reply from Bybabes

Hi Lily,

We’re so glad you are happy with your lash results!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Unreal lash serum!!

Unreal lash serum it’s transformed my lashes in length and thickness!

26 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Lily,

We’re so glad you are happy with your lash results!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Lash serum is no joke

Lash serum is no joke! Best thing I have ever purchased! Result are insane

26 January 2026
Unprompted review
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Reply from Bybabes

Hi Summer,

We’re so glad you are happy with your lash results!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

it's worth the hype!

it's worth the hype!
i love this lash serum, ive been using it since Christmas (it's now 22nd of jan) and i can see a significant improvement in thickness and length of my lashes! also love the mascara🤗 i've already bought my second bottle of lash serum for when i run out of my current one xx can't wait for new products from by babes!
thank you🩷🩷

22 January 2026
Unprompted review
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Reply from Bybabes

Hi Jenny,

We’re so glad you are happy with your lash results!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Lash serum

I ordered the lash growth serum a few months back and there was a delay with delivery by a few weeks. I reached out to the team and got in contact with Nicole and she was so helpful with solving my issue. Great customer service and most kind people x

15 January 2026
Unprompted review
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Reply from Bybabes

Hi Emily,

We’re so glad you are happy with our service!

we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Great experience and customer service…

Great experience and customer service was amazing. Evri unsuccessfully managed to deliver my parcel but I got in contact with bybabes and they was very helpful and got it sorted straight away. Very quick with emailing back and very helpful
Thank you so much

19 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hey Court,

We’re so glad you are happy with our service, we really appreciate your feedback.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

The serum and mascara are amazing and…

The serum and mascara are amazing and helped me out so much!!! Package comes in time every time i order!

19 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Laisha,

We’re so glad you are happy with your Lash Serum and Mascara!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

amazing

i have almost every item from this website, i love every single product!

15 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Madison,

We’re so glad you love our products! Thank you so much for your support!

We appreciate you leaving a review!
Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

this is the BEST lash serum I’ve used!

this is the BEST lash serum I’ve used!! it’s transformed my lashes so fast and I’ve only been using it for a week. It’s not watery, doesn’t smell, and lengthens your lashes fast!! thank you💞💞💞

14 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Kaitlyn,

We’re so glad you are happy with your Lash Serum!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Love love love the lash serums and…

Love love love the lash serums and mascara I’ve had the best results x

13 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hey,

We’re so glad you are happy with your Lash Serum results!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

The best mascara i’ve ever used

The best mascara i’ve ever used, never going back to drugstore mascaras. Makes my lashes soooo much longer, and thicker (if i want to add more) it is the easiest to remove with warm water and a microfibre towel as it just glides off the lashes with minimal effort and no lashes come off with the mascara as they would a typical mascara. Definitely worth the investment!!! 💞

13 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Gak,

We’re so glad you are happy with your Mascara!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

Rated 1 out of 5 stars

Do not waste your money, no results …

I bought the serum based on the reviews but after 90 days I’ve seen no results. Please be aware that if you want a refund you’ll need to cover the postage costs. I’ve not only lost my postage costs but also missed out on results while I could have bought the serum that would have offered positive benefits.

28 August 2025
Unprompted review
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Reply from Bybabes

Hi Knopa,

Thank you for leaving your review and we appreciate your feedback.

All Money Back Guarantee information is on our Policies before purchasing and requesting your Money Back Guarantee,

Unfortunately the Money Back Guarantee is for the product only, as we have delivered the service to you and the product has been used.

we are sorry this product has not worked for you! and we can see that a full refund has been issued for you product.

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

i couldn’t be happier with my…

i couldn’t be happier with my experience, this syrum and mascara has given me so much more confidence and i used to hate my eyelashes! this is definitely not like all the other mascaras and is so much better!!

8 January 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hey,

We’re so glad you are happy with your Lash Serum and Mascara!

We appreciate you leaving a review!

Have an amazing week! 💫
Rachel @ By Babes

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