Bloom Reviews 78

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Dreadful company. My husband bought me a bunch of ‘ballet slippers ranunculus’ for our wedding anniversary and they sent just the most horrible colours, some even black. What was expected and what was... See more

Company replied

Rated 5 out of 5 stars

I ordered a bunch of ten Coral Charm peonies for my mum’s 90th. They’ve been spectacular from the minute they arrived (on time and beautifully packaged) and burst open like enormous paper flowers (alt... See more

Rated 1 out of 5 stars

I ordered 20 white peony stems for my wife on our wedding anniversary. On arrival the flowers we open and after 48 hours they have dropped all there petals even after following all the after care... See more

Rated 5 out of 5 stars

I have started a monthly subscription with ByBloom and was thrilled to receive a beautifully generous bunch in an amazing box. It was such a wonderful thing to receive especially in these lockdown win... See more

Company details

  1. Flower Delivery

Written by the company

Bloom are the game-changing online florist that will change the way you will buy flowers, forever. With all our products proudly 100% plastic-free and sustainable, we offer so much more than a conventional online flower delivery service. Our multi-faceted offering provides a wide range of fresh flower bunches, bespoke bouquets, luxury gift bouquets, stylish vases, pots & plants to create the perfect gifting opportunity or most stylish of interiors.


Contact info

3.4

Average

TrustScore 3.5 out of 5

78 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The perfect gift

The orchids were delivered perfect in time, and in perfect condition! So very important when I gift flowers to my friends and clients to have a reliable flower service like BLOOM. I would definitely recommend this service!

5 September 2024
Rated 3 out of 5 stars

Be specific with what you order

I picked Bloom because I wanted to gift my mom a bouquet of flowers for her 60th birthday. I gave bloom 3 stars for three reasons.
1. There was no communication from bloom , no confirmation email that order was placed, no email that it is out for delivery or that it has been delivered.
2. Out of the 60 flowers that was in the bouquet 15 flowers where completely lifeless meaning the flowers where already leaning or stem was bent where the stem and flower connects.
3. Pictures of the flowers is not what you will receive. I ordered a vibrant flower and my received a pale variation of what I ordered

2 September 2024
Rated 5 out of 5 stars

Good service and good quality flowers…

Good service and good quality flowers we received. I very like the service with quite soft/comfortable prices. I think, If you will need a mono bouquet or just set of flowers - feel free to order here, will save your time and money.

20 August 2024
Rated 5 out of 5 stars

Excellent experience

I ordered the green pickle hydrangeas and had a wonderful experience. Arrived quickly and in excellent condition. I followed the simple instructions and they look divine, will definitely be buying again!!!!

31 July 2024
Rated 5 out of 5 stars

The flowers arrived on time

The flowers arrived on time, well packaged and in tip top condition. Within a short time in the vase they were amazing - such good quality have ordered more for delivery in a few weeks

30 July 2024
Rated 2 out of 5 stars

Very disappointed

Very disappointed as a lot of the flowers were already falling off the stems on the day the flowers were delivered. This was the first delivery of an annual subscription. The flowers had obviously dried out too much in the packaging. I did contact Bloom to complain with photographic evidence.

29 June 2024
Rated 1 out of 5 stars

No plant food, died quickly

The flowers themselves were fine enough. Although a little bit bashed in transit but that can’t be helped.

My issues lies with the lack of flower food provided. None was given with my order and so they died off incredibly quickly.

19 June 2024
Rated 1 out of 5 stars

Very disappointed

Very disappointed ordered 20 pink peonies for my 20th wedding anniversary, but they only sent 19. I contacted them and I did get a reply "We will refund you the cost of the stem that was missing as a way of apology." eh that's not an apology that's just giving me money back for something I didn't get. The flowers haven't even lasted a week. Will not be using again.

11 June 2024
Unprompted review
Rated 2 out of 5 stars

Great flowers, iffy service

Placed my order and got delivery date of 1st Jan 1970. Checked with vendor after no notice of dispatch for a few days and was told the order had not been placed on their system. Was told flowers would be purchased that day, but flowers still took 3 days to arrive. Was also told the cost of shipping would be refunded as a good will gesture, but I have yet to see the refund.

3 June 2024
Rated 1 out of 5 stars

White peonies dropped petals after 48 hrs

I ordered 20 white peony stems for my wife on our wedding anniversary. On arrival the flowers we open and after 48 hours they have dropped all there petals even after following all the after care instructions (feed / water temp / trimming the stems).

I buy peonies for my wife every year at this time of year and they usually arrive with tightly closed buds and we enjoy them flowering for over a week.

I emailed bybloom to let them know I was disappointed with the Peonies and they never responded.

3 June 2024
Rated 1 out of 5 stars

I’m a little confused if this business…

I’m a little confused if this business is still fully operational. I’ve had a monthly flower subscription with them for years and have been happy. If any issues came up I would get responses to my emails quickly, always good customer service. The last couple months I’ve had numerous issues with the billing for my subscription, and elements of the website aren’t working. I’ve emailed numerous times since April with no response, I even messaged on instagram as someone is posting content but I got no response there either. So I have had to give up and buy from somewhere else, which is a shame. I don’t know what is going on with this company.

4 June 2024
Unprompted review

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