FashionBoots Reviews 

953
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

You will never receive your order or refund. I have made an order #35262 in 2/May/2026 and never was delivered. The refund was requested and nothing happened. Multiple conversations by instagram a... See more

Rated 2 out of 5 stars

About a month ago, I ordered shoes from By Nicci. The website stated DHL shipping would take 1-2 days. After more than two weeks without receiving the goods, I became impatient and contacted support.... See more

Rated 2 out of 5 stars

Im really dissapointed.. I saw this shop on TikTok and i really liked it, so I ordered boots from them on 23rd October 2024. It has been A WEEK and I STILL haven‘t even received a verification email.... See more

Company replied

Rated 4 out of 5 stars

I ordered shoes from ByNicci on 28.11.2024. For a long time I did not receive a reply or a delivery confirmation. But after long inquiries, Nicci wrote me back and assured me that the package would be... See more

Company replied

Company details

  1. Shoe shop

Written by the company

TIKTOK BOOTS


Contact info

1.9

Poor

TrustScore 2 out of 5

953 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 48 hours

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1.9

All reviews

(953)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dresses and Boots

I ordered 2 dresses and a pair of boots on November 26.th , the information was 1-2 business days for the delivery , it’s December 3. Now and I didn’t get any information!! I wrote an email but I haven’t gotten an answer yet. I’m very disappointed since I needed that one dress for tomorrow. Don’t buy anything there.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

Where is my order?

Hello, this is not a review but where is my order please ? It’s been 8 days ago… it tried to contact you by mail but no answer. Please help me

15 November 2024
Unprompted review
Rated 1 out of 5 stars

WARNING SCAM!!!!

I ordered a dress which I got in the wrong colour. First of all it was almost impossible to contact them. When i finally spammed there comments with hate they responded and told me they where going to send me a new dress in the colour i ordered. It has gone over a month and have not even received a trackingnumber. The dress is still not here. If she wanted to send me the right dress she would have done it a long time ago. I am extremly disapointed. Do not buy from here it is a scam.

20 October 2024
Unprompted review
Rated 1 out of 5 stars

i‘ve ordered a dress on the website…

i‘ve ordered a dress on the website over one month ago and i did not receive an email that the‘ve sent it away, although the website says it‘s only 1-3 shipping days
im really disappointed because i‘ve ordered the dress for a special event and i didn‘t receive it on time
i didn‘t receive it at all…
i tried to contact the customer service but they never answered my email
on whats app they don‘t refer to the questions iam asking and they couldn‘t help me with my problem:/
they just told me that the package is on the way, however, it‘s still not here!!!

2 November 2024
Unprompted review
Rated 2 out of 5 stars

Sadly dissapointed

Im really dissapointed.. I saw this shop on TikTok and i really liked it, so I ordered boots from them on 23rd October 2024. It has been A WEEK and I STILL haven‘t even received a verification email. I was really excited about the boots and now, looking at the other rewievs, I‘m scared my boots will never arrive.

23 October 2024
Unprompted review
FashionBoots logo

Reply from FashionBoots

Hi,

The boots that you ordered are pre orders. They will send out next week and you will get a track and trace from us

Thankyou!

Rated 1 out of 5 stars

No order received to date.

Hello out there, I ordered and paid for a dress I chose for my daughter on the 11th of July24.
The delivery time was quoted as 1 to 3 working days. There is almost no response from bynicci. When they do reply, they do not refer back to the original message.
No delivery to date, although this has been announced several times with a standard mail.
We have not given up hope. But it does not look good.
The money is probably gone.
I have written more than 10 messages and received no reply! When I posted my experience here on Trustpilot, I suddenly received a reply within a few hours.
Unfortunately again without a statement when we will receive our ordered dress.
I never ordered a pre-order dress! I wanted to order the dress but unfortunately it was sold out. Then we got an e-mail that the dress was available again? I then placed an order.
It always said delivery within a few working days.

9 September 2024
Unprompted review
FashionBoots logo

Reply from FashionBoots

Hi Franz,

The dress that you ordered is a pre order dress. The delivery time is more than 1-3 working days.

You will get a track and trace code from us when it will be send out.

Thankyou!

Rated 1 out of 5 stars

Scamalert

Scamalert. They dont send you anything. You pay and all you get is a message that there is a deliveryproblem. STAY AWAY

8 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMENS

Such bad costumer service and in generall service. Ordered a dress the 12th of November, and they said they had trouble sending shipments over seas, and that they should try to sendt it the 11th og december, and then the 12th of december. They have not answered any of my messages. Have not got any information if it was sent the 12th. It should not take almost 1,5 month to get a dress. It is now the 17th of december!! I have not got any compansation for the wait. I do not recommend this company to anyone.

12 November 2023
FashionBoots logo

Reply from FashionBoots

hey Ingrid,

I'm sorry to hear that you didn't have a good experience with bynicci.

Unfortunately we had shipping problems with DHL, which meant that every package we sent was returned from customs. Unfortunately we had to wait almost a month for this, which we were not happy with at all. We have sent out a neatly up-to-date email that every package that can be resent will be sent. We had to move with the shipping method because we were afraid that the same problem would happen again

Yours too. We have resent the tracking to you and look forward to hearing from you

love team bynicci

Rated 1 out of 5 stars

Bad shipment

Ordered a dress november early it is now desember 15th and i still haven’t received my package.
I find this very unfair and unprofessional.

15 December 2023
Unprompted review
FashionBoots logo

Reply from FashionBoots

hey unfortunately we had shipping problems with the countries norway and sweden we kept everyone informed about this

Your order is on the way

X Team ByNicci

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